Wer nutzt diese Software?
BackChart serves the chiropractor that is looking to make an easy transition into the EHR world.
Durchschnittliche Bewertung17 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4.5 / 5
- Startpreis $89/Monat
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
Designed for chiropractors, a complete EHR, billing, and practice management solution with iPad compatible patient portal.
- Abrechnung & Rechnungsstellung
- EHR zertifiziert
Die hilfreichsten Reviews für BackChart
Kommentare: I have to admit that I dragged my feet when it came to Electronic Health Records. I looked at four other companies but rejected them for two reasons. First was the price, which was a combination of the initial purchase price, the cost to update, and the cost to have tech support. The second reason was the notes didn't sound or look like me. BackChart took some time to set up because we use macros. But every chart note, exam, and entry sounds like me because it is me! While BackChart has macros already in place, I was able to add my own. Now when I treat a patient, the notes reflect my care, not some generic verbiage that no one, including myself, is going to read. In addition to personal training, there are web videos which were especially helpful as I could watch them on my own time. It took me a month to train and personalize BackChart before I went live with patients. Honestly, because I am NOT a computer person, I thought the first 6 weeks were going to kill me. It took time to learn the program and get people entered in for the first time. Like any major change it disrupted the flow of the office for a while. But now, I have to say, I would never go back to how I did notes before. I am seeing more patients and spending less time on chart notes, while still producing quality, personalized notes. If you just want electronic records and aren't interested in qualifying for stimulus money, you can't go wrong with BackChart. Because it is stored in the cloud, I can finish up notes from home while my children are sleeping. This way I can attend their school functions and still get my work done. If you want to try for the stimulus money, then there is an easy pie graph that keeps track of your progress towards making those goals. This requires time to click on all the pertinent boxes, but I can't say it has improved patients quality of health. I am just documenting more of what I was already doing. So now instead of escorting patients to the front desk, I finish clicking away, and then I am ready for the next person. The only thing I don't like is the patient history on their portal site. It is way too cumbersome. I have stopped using it because patients didn't like it and it didn't work for me. If I could, I would like to pick and choose the pages from the history that do work for me, but for now, I can't. So I do my own paper history and gave up on BackChart's. My patients and I are much happier. Overall, I would encourage anyone to seriously consider BackChart. It has worked well for me.
Kommentare: I have been in practice for eight years at New Hope Chiropractic. I have a small office setting with one doctor and two office assistants. We have been using BackChart for the last two years. Before I began using BackChart for my electronic health records, we were using traditional patient files and a separate billing software. In most situations, my office staff was being forced to enter data into the paper chart as well as the billing software. This was becoming redundant overtime and we were looking for new software that might be able to consolidate much of the front desk workload and also improve my note-taking efficiency to enhance my patients chart information. Our office had looked for quite some time for the right software and when we began our trial version I spoke with customer support. It immediately looked and felt as if it was going to be a great fit for our office. I can honestly say that I have not been disappointed by my initial instincts after two years of using BackChart. When we began utilizing BackChart, we spent some time becoming familiar with the system before we converted 100%. The customer support during this training was outstanding and it made the transition from our old paper records and previous billing software a very smooth and almost error-free transition. I believe that we did an initial training. About 6 to 8 hours spread out over a week of webinars. Following that, we were able to implement back chart very quickly. Throughout the implementation process we were also given continued support and if we had any questions they were answered directly through e-mail or phone, which is a great asset to have from any cloud-based company. Many companies will offer bells and whistles with their specific software, but if they lack customer support many of the tools that they might offer you is essentially useless. BackChart's customer support team from the beginning has been outstanding. At this point, after two years of using BackChart and becoming more familiar with it over time, and modifying my specific version through my own office needs, the customer support teams helps our office. I feel that the efficiency has improved significantly, the workload has been reduced significantly, and from a patient standpoint - the clinic flow has improved as well. In general, making the decision to utilize BackChart has been a great asset for our clinic, patients, and staff. Thank you!