Atlas Chirosys

Why Choose Atlas

Kommentare: I have owned Atlas since 2005. I have tried over 7 different office software programs including ChiroMac, Web Based Systems and have found that Atlas has everything that I need. The one aspect to Atlas that I enjoy is the TECH SUPPORT! If you decide to go with Atlas use their tech support, ITS AWESOME! Something's not working, give them a call. Have a question on how to set up a process in your office? Give them a call. They have helped me with a lot of issues and now with their online BACK UP, it's a no brainer (Make sure that you do this cuz I found out the hard way.)

Vorteile:

Simplicity! With in 2-3 clicks you can perform most anything you need! It's all in front of you vs. trying to remember what screen does what and how do I get back to that screen and how do I generate this type of Report Atlas has everything there! Got Stuck?! No problem Atlas tech support is there to help you in ENGLISH!!!!! And they won't ask you to push the reset button!;0 Run a cash practice? No problem Atlas is easy. Run a PI practice? No Problem Atlas can record your data and keep track of exams. Need to organize your visits and refer back to them? No problem Atlas can Program your entire visit plan and confirm the visit date via text, email or phone. Have an idea that you feel is crucial to your office and may help with other offices. Atlas is open to integrating new ideas.

Nachteile:

Thinking... I would say that Atlas is working to improve all aspects of their software. Their new flex note system is excellent and the fact that it now allows tablet or iPad integration makes it even better. It doesn't do everything that I want it to yet, but they are working on it.

Atlas is great for setting up and organizing patients as well as with any follow up or advertising.

Kommentare: I liked the added advertising and help to send patients videos and emails on health related issues.

Vorteile:

For the most part, once an employee gets used to Atlas, it is easy to use, straight forward and makes sense. There is often more than one way to register information or get to the information that is needed. Atlas help line is great and it staff knows the programming inside and out. The staff are friendly and understanding. Great when used in the manner and function that it was intended. It is helpful beyond booking appointments.

Nachteile:

Atlas has all the big important functions covered however the program misses out on some of the minor details for the day to day function in the clinic. For instance, having x-rays and reports at the doctors' fingertips is great but I was unable to email a colleague at another clinic an x-ray. Another example is that patient statements are quite detailed and easy to track but it is hard to separate items and payments from different providers on the same day or pull specific items from a time range for an insurance company. This is often asked for by patients who are looking to separate healthcare products that aren't covered by insurance with items that are.

Good software, but needs an update

Vorteile:

It was easy to input notes due to macros and touch screen capabilities.

Nachteile:

Would be better if you could bill insurance easier without having to create a totally different profile for the same person or at least enable an easy duplication of someone’s file. The software’s ability for patients to book their own appointments and for the users of the platform to access through a mobile friendly option can be found in similar products. Lastly, for patient communication, 2-way texting with patients would enable ease of use for our team.

It is sold 'empty'

Kommentare: It was frustrating we never got it implemented after three or four months of trying to make macros because the note system sucks and figure out how to put in all of the CPT codes diagnosis codes and everything else that we would need we finally realize that it was still woefully inadequate for our needs and then as the Last Straw the pit stop manager failed to catch a pit stop which means the reminders are unreliable I finally pulled the plug in 5 months screw it

Vorteile:

I liked a lot of the ideas and the things that they showed me on the demo all the control and being able to text straight from the EMR that was wonderful except that it really didn't work

Nachteile:

It was sold completely empty in other words no diagnosis codes no CPT codes no E&M codes, nothing in it. For some reason they think it's easier for me to put in all of the diagnosis codes that I might need to use rather than just having a database to choose from the same goes for the CPT codes rather than just have a whole bunch of them that I can choose from and change the prices on I have to add absolutely everything. Also same thing with insurance and electronic billing there are zero insurance companies in this thing which means you have to put everything in by hand including their billing numbers so that you can get paid you know because that's simpler than them including a database with all of that in there. There are so many problems with this software and it is so 20 years ago I just would not recommend it or anything like it

Great Software Program

Kommentare: Atlas is great, just don't make any mistakes, because it will take a LOT of time to correct it

Vorteile:

Schedule book is really fantastic in it's ability to easily move appointments around, do multiple visit scheduling,as well as deleting multi visits at one time, scheduling appointments on the fly from the patient data card. Aside from the ability to change the width of the columns, I think the schedule book is the absolute best scheduler I have seen. Although it does lack a mobile phone app to schedule patients while away from the clinic on the go. That would be great instead of telling patients you will have to call them back once you return to the clinic

Nachteile:

If you make a mistake it lacks the ability to correct it easily like a computer should do. Unfortunately it may require hours and hours of extra work, where a macro or script would be able to correct it in minutes or seconds.