Atlas

Kommentare: I liked the added advertising and help to send patients videos and emails on health related issues.

Vorteile: For the most part, once an employee gets used to Atlas, it is easy to use, straight forward and makes sense. There is often more than one way to register information or get to the information that is needed. Atlas help line is great and it staff knows the programming inside and out. The staff are friendly and understanding. Great when used in the manner and function that it was intended. It is helpful beyond booking appointments.

Nachteile: Atlas has all the big important functions covered however the program misses out on some of the minor details for the day to day function in the clinic. For instance, having x-rays and reports at the doctors' fingertips is great but I was unable to email a colleague at another clinic an x-ray. Another example is that patient statements are quite detailed and easy to track but it is hard to separate items and payments from different providers on the same day or pull specific items from a time range for an insurance company. This is often asked for by patients who are looking to separate healthcare products that aren't covered by insurance with items that are.

Kommentare: As a high volume office, Atlas makes it easier for us to see the amount of patients that we do. Once your patients know the process and uses the system effectively, it makes it easier to know what you need to do for the person in front of you (whether or not they are schedule for future appointments or if they are a pay per visit patient). Just like any other technology Atlas has its limits and flaws as well. There are times when not all the features work the way you expect them to, but that is what the technical support team is there for. Overall it is a tool that is worth the investment and allows our office to function smoothly, so we would recommend Atlas to other chiropractors.

Vorteile: Easy to use
Personalizes to our office and office needs
Allows us to be very specific and keep detailed notes for each of our patients

Nachteile: When it crashes it prevents our staff from being able to do what they need to do for our patients
Updates generally always need assistance from Atlas support
Some features we got use to don't continue to work when we institute another update