Atlas

Kommentare: I have owned Atlas since 2005. I have tried over 7 different office software programs including ChiroMac, Web Based Systems and have found that Atlas has everything that I need. The one aspect to Atlas that I enjoy is the TECH SUPPORT! If you decide to go with Atlas use their tech support, ITS AWESOME! Something's not working, give them a call. Have a question on how to set up a process in your office? Give them a call. They have helped me with a lot of issues and now with their online BACK UP, it's a no brainer (Make sure that you do this cuz I found out the hard way.)

Vorteile: Simplicity! With in 2-3 clicks you can perform most anything you need! It's all in front of you vs. trying to remember what screen does what and how do I get back to that screen and how do I generate this type of Report Atlas has everything there! Got Stuck?! No problem Atlas tech support is there to help you in ENGLISH!!!!! And they won't ask you to push the reset button!;0 Run a cash practice? No problem Atlas is easy.
Run a PI practice? No Problem Atlas can record your data and keep track of exams.
Need to organize your visits and refer back to them? No problem Atlas can Program your entire visit plan and confirm the visit date via text, email or phone.
Have an idea that you feel is crucial to your office and may help with other offices. Atlas is open to integrating new ideas.

Nachteile: Thinking... I would say that Atlas is working to improve all aspects of their software. Their new flex note system is excellent and the fact that it now allows tablet or iPad integration makes it even better. It doesn't do everything that I want it to yet, but they are working on it.

Kommentare: I liked the added advertising and help to send patients videos and emails on health related issues.

Vorteile: For the most part, once an employee gets used to Atlas, it is easy to use, straight forward and makes sense. There is often more than one way to register information or get to the information that is needed. Atlas help line is great and it staff knows the programming inside and out. The staff are friendly and understanding. Great when used in the manner and function that it was intended. It is helpful beyond booking appointments.

Nachteile: Atlas has all the big important functions covered however the program misses out on some of the minor details for the day to day function in the clinic. For instance, having x-rays and reports at the doctors' fingertips is great but I was unable to email a colleague at another clinic an x-ray. Another example is that patient statements are quite detailed and easy to track but it is hard to separate items and payments from different providers on the same day or pull specific items from a time range for an insurance company. This is often asked for by patients who are looking to separate healthcare products that aren't covered by insurance with items that are.

Kommentare: As a high volume office, Atlas makes it easier for us to see the amount of patients that we do. Once your patients know the process and uses the system effectively, it makes it easier to know what you need to do for the person in front of you (whether or not they are schedule for future appointments or if they are a pay per visit patient). Just like any other technology Atlas has its limits and flaws as well. There are times when not all the features work the way you expect them to, but that is what the technical support team is there for. Overall it is a tool that is worth the investment and allows our office to function smoothly, so we would recommend Atlas to other chiropractors.

Vorteile: Easy to use
Personalizes to our office and office needs
Allows us to be very specific and keep detailed notes for each of our patients

Nachteile: When it crashes it prevents our staff from being able to do what they need to do for our patients
Updates generally always need assistance from Atlas support
Some features we got use to don't continue to work when we institute another update

Kommentare: Atlas is great, just don't make any mistakes, because it will take a LOT of time to correct it

Vorteile: Schedule book is really fantastic in it's ability to easily move appointments around, do multiple visit scheduling,as well as deleting multi visits at one time, scheduling appointments on the fly from the patient data card. Aside from the ability to change the width of the columns, I think the schedule book is the absolute best scheduler I have seen. Although it does lack a mobile phone app to schedule patients while away from the clinic on the go. That would be great instead of telling patients you will have to call them back once you return to the clinic

Nachteile: If you make a mistake it lacks the ability to correct it easily like a computer should do. Unfortunately it may require hours and hours of extra work, where a macro or script would be able to correct it in minutes or seconds.

Kommentare: I've been using atlas for 8years. Used it in sole practice and multi Doctor practice. No question his doesn't cost $$$ it saves it both in time and labor. The guys at atlas are always looking to improve and open to suggestion. Not perfect yet but working toward it. Support is immediate. Don't know what we'd do without

Vorteile: Easy to stay compliant. Ease of use. Ease of customizing to our needs.

Nachteile: Not really a con but there's a learning curve on how best to make the most out of it. This is just a function of time. Currently doesn't have the ability to track dual coverage. This is a fairly common thing that people have now. Makes this one thing quit a chore.