Palace

von Realbase Software

4 / 5 33 Bewertungen
Palace

Wer nutzt diese Software?

Property Management and Real Estate companies that manage residential properties on behalf of owners.

Durchschnittliche Bewertung

33 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis 200,00 $/Monat
  • Preisinformationen $1.75 per property per month, with a $200 minimum monthly spend.
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Realbase Software
  • http://www.getpalace.com
  • Gegründet 1999

Über Palace

Web-based software that grows your property management business. The strength of any accounting software relies on solid financials. And that's where Palace excels. Whether you're using direct debits, importing bank statements or using our API to import information, Palace makes it easy.
Be mobile and work on the go. The responsive design means you can use Palace on any device or computer from anywhere. We also have native iOS and Android apps that allow you to do a whole lot more.

Palace Funktionen

  • Kreditüberprüfung
  • Leerstandsmanagement
  • Mieter-Portal
  • Mietermanagement
  • Online-Zahlungen
  • Steuermanagement
  • Website-Management
  • Abrechnung & Rechnungsstellung
  • Eigentümerportal
  • Gewerbliche Immobilien
  • Instandhaltungsmanagement
  • Kontaktmanagement
  • Kreditüberprüfung
  • Miet-Nachverfolgung
  • Mieter-Datenbank
  • Mieter-Portal
  • Mietmanagement
  • Offene Stellen verfolgen
  • Portfoliomanagement
  • Spesenmanagement
  • Steuermanagement
  • Säumnisgebühren-Berechnung
  • Vermieter-Datenbank
  • Versicherungsmanagement
  • Website-Management
  • Wohnimmobilien
  • Zahlungsabwicklung

Die hilfreichsten Reviews für Palace

Palace Review

Mit Google übersetzen Bewertet am 12.2.2019
Jenny K.
Office Manager
Immobilien, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Palace is usually really good. They just have alot of glitches that need to be sorted out in Palace Liquid as at the moment its very frustrating for everyone.

Vorteile: Loved Live. But then we swapped to Liquid.
When working correctly it is easy to use & usually does exactly what I want it to do. If the glitches could get ironed out quickly I would love it.

Nachteile: Feel quite frustrated with Palace Liquid.
Things dont work when they should work. Lots of little glitches in it.
Cannot export to excell in liquid.
PMs cannot view things they want to view & should be able to view, but to give them access means they have access to a whole lot of other things that we dont want them to have access to.
When processing an invoice you cannot attach the invoice then check to ensure you have attached the right one. You have to precheck first then attach. Just takes a bit longer. When you save the invoice it doesnt pull the amount forward so it still looks like it is still a work order. But once you select it & process, then it pulls it all forward as normal.
When going to history to view or reverse a transaction & hide it, you have to keep going back in & refreshing it to get back to where you want to be.
When you check a key back in, it sometimes still sends out a reminder to the person to bring it back.
When I load a property on the last day of the month it should come up when I put the won dates in for the month - as in 01/01/19 to 31/01/19, it should bring the property up. But sometimes it doesnt you have to put 01/01/19 to 01/02/19.
When you change a reason you have lost a property, it reverts back to Personal Referral. Even if you just want to change the comments on an inactive property it still changes the reason back to Personal Referral. This makes the Lost Report wrong for out HO reports & we have to lodge a help request.

Antwort des Softwareanbieters

von Realbase Software an 1.3.2019

Hi Jenny - thanks for you post. We are working quickly through some of the issues you've raised.

Great Property Management Software

Mit Google übersetzen Bewertet am 17.2.2019
General Manager
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall a great software providing lots of support to our business.
MOM and EOM processes help simplify these key tasks
Portfolio stats work well to provide KPIs
Owner, Property and Tenancy records provide all the info and reporting needed for PMs to keep on top of their tasks

Vorteile: Compares well to other PM software with a great interface, all the usual requirements covered within the software and some useful APIs for more specialised plug-ins. When doing our research, Palace covered the most automated processes and met the most requirements for our business.

Nachteile: Some irritating wee bugs, unfinished features and flawed design released too early. Palace are working to fix these but the timelines can be too amibitious and releases sometimes not quite ready. Seem to be improving.
Inspection software flaws created extra work

Antwort des Softwareanbieters

von Realbase Software an 28.2.2019

Thanks. The mobile inspection app is being refreshed in the next 4 weeks.

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