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Was ist roomMaster Anywhere?

Ist dein Hotelbetrieb wettbewerbsfähig und modern? Du weißt, wie wichtig die Wettbewerbsfähigkeit ist, wenn man ein unabhängiges Hotel betreibt. Große Ketten und die Bedrohung durch Airbnb bedeuten, dass du ein unvergessliches Gästeerlebnis bieten musst. Und Hand aufs Herz, kannst du das wirklich von dir behaupten? Entdecke das PMS, mit dem du eine neue Welt schaffen kannst.

Wer verwendet roomMaster Anywhere?

Unabhängige Hotels, Pubs mit Zimmern, Pub-Gruppen und Hotelketten, B&Bs und Gaststätten.

roomMaster Anywhere Software - 1
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Du bist nicht sicher, ob roomMaster Anywhere das Richtige ist? Mit einer beliebten Alternative vergleichen

roomMaster Anywhere

roomMaster Anywhere

4,3 (54)
30,00 $
Monat
Kostenlose Version
Kostenlose Testversion
42
8
4,3 (54)
4,3 (54)
4,4 (54)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
100,00 $
Monat
Kostenlose Version
Kostenlose Testversion
43
49
4,8 (41)
4,6 (41)
4,5 (41)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über roomMaster Anywhere

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,3
Kundenservice
4,4
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
52%
4
30%
3
17%
2
2%
Traci
Traci
General Manager in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RoomMaster Anywhere is definitely a great option for smaller boutique size properties

5,0 vor 2 Jahren

Kommentare: I definitely would recommend it to smaller size hotels, I am not sure how it would work on a property with in excess of 50 rooms.

Vorteile:

It is very easy to use, having the ability to access from home without having to go through the VPN networks and having connection issues. Especially if the property is down!

Nachteile:

I think the reporting should be more detailed. Coming from another larger branded hotel I was accustomed to customizing reports easily to get more pinpointed information.

Michael
Company Secretary in Isle of Man
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

roomMaster Anywhere is vital to our business but could be improved

4,0 vor 2 Jahren

Vorteile:

Being able to administer it in any location. Room moves are simple (though be careful about the dates, as it is easy to accidentally move the booking to the side.) The 'Reports,' are great and very flexible, as is the 'End of Day Plus.' It's very easy to have an overall view of the bookings you have coming.

Nachteile:

Many features that we hoped would have re-appeared from our original Welcome system are still not available on RoomMaster, such as being able to 'Move & Consolidate' billing items, so there is just one line of for example, Accommodation/Room Charges. One cannot easily move multiple charges from room to room or folio to folio without moving everything. It takes 5 clicks to print an invoice! Even when already in the invoice. The toolbar just pops out from the side when you least want it. If yoiu want to modify which Folio you need the charges to go to, yoiu have to go into the timeline and do it for every day, unless it is a group booking.

Steven
Hotel Manager in UK
Freizeit, Reisen & Tourismus, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Welcome is very easy to use but reporting isn't very accurate

3,0 vor 7 Jahren

Kommentare: Ease of use

Vorteile:

Ease of use, very easy to train new team members, very friendly user interface. Brilliant channel management, any changes made at site level is communicated across all booking channels seamlessly.

Nachteile:

Reporting is not easy and there always seems to be a margin of error with figures. Simple stats such as occupancy, average length of stay etc is not just there. You cannot delete group bookings or multiple rooms at once, you have to delete room by room.

Antwort von Aspire Software Company

vor 6 Jahren

Hi Steven, many thanks for the review and especially the 5 stars for ease of use and customer support. We're a bunch of ex-hoteliers so know what you expect, support-wise, and we always try to think like you when developing new functionality. Thanks too for the comments about the reports. It is very important to us that we hear this feedback and understand what we can do to improve. We have an exciting development schedule which I think you're going to love, with modifications to group booking and the reporting suite. If you need any help with any of the above areas, I would be very happy to put Ricky or Luke on a call with you to work through your requirements, on us. Email is MD@welcome-systems.uk. Thanks for being a Welcome customer, it means a lot. All the best John

Adam
Business Owner in UK
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic New Addition

5,0 vor 8 Jahren

Kommentare: I studied numerous PMS systems before choosing to remain with Welcome Computers. The simple reason for this choice is because their people actually care. You can pick up the phone and speak to a real person within seconds. If you have done something stupid and need help - they will help you. If the system is lacking a feature you require - they will beta test it and consider you. The system integrates pretty well with our Datasym Epos system (a few The software is browser friendly, tablet friendly and surprisingly you are able to do most functions on a phone - normally a feature of only basic systems. The interface is pleasing to the eye. Easy to navigate. A few mods could be done to make the booking process foolproof (again, in development i believe). I wish that sometimes updates would come sooner but these guys have probably learned the hard way about what happens if you rush through something. I also wish that Admins had more control and could restrict access for others and personalise the system to shape their business more. Saying this, I believe that these are all in the pipeline already. The system is very good value for money. The online room booking widget for your website will reduce those bills you pay to booking.com and laterooms. Like I've said already, a few tweaks would make me over the moon, but you will not find better without getting a system that is so complicated it needs NASA mission control to operate. My staff can be up and running with Welcome Anywhere with a half day of training!!!

Vorteile:

Service - Although not 24/7 they are still very good Cloud based. Integration with Epos. Simple forms and reports.

Nachteile:

More admin functions needed. Updates to be quicker.

Antwort von Aspire Software Company

vor 7 Jahren

Thank you Adam, we very much appreciate your feedback and the positive review. Over the years we have changed with the market and are very much driven by our customers. We're a hospitality original and we'll never be afraid to make brave decisions about the product's functionality. We don't always get it right but hopefully you can sense that we design for the hotelier, and not as software techs. We have a mission to partner with the best, hence our focus on linking with many EPOS systems (glad you're loving DPOS, by the way!). We have more on the way - reviews, CRM, new reports and so on, and we'll try to get these out quickly. Keep the feedback coming, and thanks for choosing Welcome.

Neil
Manager in UK
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good customer service with knowledgeable staff. Luke & Ricky are great.

4,0 vor 7 Jahren

Kommentare: A fully featured PMS and POS system that meets all our requirements.
Now we have also included call logging from our telephone system.

Vorteile:

Ease of use is a great advantage with Welcome Anywhere. It's very easy to get on with from day 1. All the functions are fairly intuitive. The team at Welcome Anywhere rescued us when we lost our old system, and had the new system build and running within a day. The ability to customise registration forms, invoices, reminder emails etc is great. Welcome anywhere also have Buttons which is an entry level POS system which posts directly to room bills, which provides us with a cost effective solution which meets all our requirements.

Nachteile:

A little more drag and drop functionality in the calendar would be nice. The ability to do some conditional text in the registration forms & reminder emails would be a great addition. Rates are still a little confusing to get your head round at times.

Antwort von Aspire Software Company

vor 7 Jahren

Hi Neil and thank you so much for the positive review. Ricky and Luke will be delighted with your feedback! We are delighted to be working in partnership with Spanhoe Lodge (another great Northamptonshire accomodation business!) and that you find Welcome Anywhere so easy to use. It was a pleasure to "rescue" you! We are always innovating and never stop listening, so your feedback around drag & drop is well received here at Welcome Towers. Perhaps we could also have a chat around rates, as at the end of the day we're here to make life easier for you. We'll be in touch to ensure you are included in any future specification-setting and subsequent beta testing. As a teaser, look out for some really nice functionality coming shortly... Thanks for being part of the Welcome family, we really do appreciate it. All the best, John