Wer nutzt diese Software?
Organizations and Associations of all sizes use TidyHQ. Sports, University, College, Rotary, Non-Profit to small business and many other types of groups use our platform.
Durchschnittliche Bewertung159 Bewertungen
- Gesamt 4.2 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4.4 / 5
- Funktionen 3.9 / 5
- Preis-Leistungs-Verhältnis 4.2 / 5
- Kostenlose Version Ja
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2009
TidyHQ is an online management tool built to make running your group, your organization or even your association a whole lot easier. TidyHQ increases productivity and saves time by combining great tools in an easy to use platform.
We built TidyHQ to save administrators their most valuable asset, time. TidyHQ is set up to let you take control of your organization and manage it in the easiest and most efficient way possible. Check out some of the tools at your disposal below.
- Abrechnung & Rechnungsstellung
- Mobiler Zugriff
- Verfolgen der Teilnahme
- Verkaufspunkt POS
- Aussteller- / Lieferanten-Management
- Block-Management der Räumlichkeiten
- Hochzeiten / Feiern
- Promotion in sozialen Medien
- Umfragen & Feedback
- E-Mail Marketing
- Verwalten von Anwendungen
- E-Mail Marketing
Die hilfreichsten Reviews für TidyHQ
Bewertet am 1.8.2019
Streamlined, clean user experience helped us automate many manual tasks
Kommentare: We have a popular community organization that accumulates a sizeable waitlist every year. Our memberships based annually, on fixed start / end dates for every member. Processing our waitlist every year has traditionally been a multi-month, complex, and stressful task. TidyHQ has allowed us to automate the most complex parts of this process. It has a membership renewal feature, first of all, so we do not need to manually query current members to learn their intentions anymore so we know how many new slots we'll have (manually, by email, member-by-member for > 100 members.) Next, our waitlist membership offer process has been streamlined as well, because we can now add waitlist members being offered membership access to sign themselves up - including processing their payment - instead of having to chunk them into groups, manually nag them to sign up, and manually tally up who signed up and who didn't to figure out how many slots remained open for the next round. It has improved our workflow in other ways, but this annual processing task has really helped eliminate a lot of manual work for us. I am also impressed with the support we have received from TidyHQ thus far. The documentation is laid out very well and the team is very responsive and helpful when you ask questions. I am also excited about the application API, although the features so far are comprehensive enough I haven't had to write any custom apps to support our org with the API yet!
- The meeting minutes / task management system - it has made a big improvement in the organization of our all-volunteer organization.
- We also love that the subscription includes unlimited contacts - arbitrary contact limits hurt us in the previous, more expensive system we used.
- TidyHQ can also handle multiple family members per membership, and they have many options for how the pricing structure works. Our organization is a flat fee per family, which can include multiple adults and children, and TidyHQ allows for our pricing model as well as many others.
- We operate with PayPal and there are some extra fees associated with using PayPal over Stripe. We really appreciate the option of using PayPal anyway, though.
- I also am a bit concerned about the monthly outbound email limits, but I understand it's likely an anti-spam measure and we will probably never hit it given the size of our org.
- I wish I had more control over the public facing web pages. There are a few things I would like more control over (e.g. custom CSS.) I really appreciate the simplicity of the web page system though, and feel the system will be manageable when I pass it on to the next technical coordinator even if they aren't as technical as I am. In our previous system, I was concerned about that because of the number of hacks I had to implement ot make things work.
Bewertet am 15.5.2018
Enjoy using the product .. just some challenges with knowledge & functionality for organisation
Vorteile: Very clear and able to utilise the Committee Structure/roles easily. The tasks for assigning to people who work remotely has also been valuable. Invoicing system is quick and easy. Memberships are great (especially the "rolling" option) for our organisation.
Nachteile: Some of the reporting features aren't quite what I was hoping for - having to download whole database information and then sort through for the small amount that I'm wanting has been a little frustrating. The biggest drawback for me as the administrator/user is the events. We have quite an involved ticketing system for major conferences and need the ability to change ticket levels without cancelling/re-entering all of the information to change tickets. Would be so much easier if ticket could just be "upgraded" or "transferred" to another ticket type. Also would like the ability to work my "trade shows" by having facility to upload map and people being able to choose the space they are wanting, or at the very least being able to put in the "booths" with the map as a reference and they choose what they are wanting.
Antwort des Softwareanbieters
von TidyHQ an 5.6.2018
Hi Raechel, Thanks for the review :)
Noted regarding shifting folks from one ticket type to another.
You can create a few custom fields to help with collecting information about what stands your vendor wants. You can also upload an image of the floor plan so they can check it out in the event description.
Bewertet am 7.8.2019
Review of product as membership database
Kommentare: Implementation of the TidyHQ system has allowed us to catch up to the 21st Century and we are grateful for that. We would like to resolve the problem issues we have experienced so we can continue to use this system.
Vorteile: It is reasonably priced and has a lot of useful features.
Nachteile: We are a neighborhood membership organization in which memberships are kept by household. But we also need to track and communicate with both of the adult members of the household, when there are more than one. We need to link the individuals' membership records, which we can do manually. However, when one member of a household makes a payment, that payment is not reflected on the other household member's record. This can cause us to send payment reminders to persons whose household payments have already been made by the other member of the household. We also have a problem with payment levels. Our basic annual dues amount is $20 per year. However, we also encourage our members to make an additional voluntary contribution. The problem here is that the TidyHQ form does not allow the member to enter the amount of their voluntary contribution. Instead, they need to choose from a long list of contribution amounts. This is unwieldy and frankly looks unprofessional. We would like to provide a short list of suggested additional contribution amounts ($10, $25, $50, $100) and also have a field for "Other" in which the member can enter whatever amount they wish. This would be a big improvement.
Bewertet am 17.7.2019
A Tidy, Efficient, and Simple Member Management system
Kommentare: As an incorporated association and a charity we needed a membership system that was legally compliant and that we could fully control. The university could not provide that whereas TidyHQ definitely has brilliantly as well as allowing us multiple membership levels and payment methods. We are also looking at bringing our whole merchandising and event ticketing systems over as well as agenda/meeting management which TidyHQ is more than capable of doing. TidyHQ is for us a work in progress that we are still finding out just what it can do for us and we like what we are finding out.
Vorteile: Ease of setup and simplicity since our members and more importantly admins are not normally that tech-savvy. The price point compared to anything else equivalent on the market was also a major consideration since we are not only a charity but also a university student organisation with barely any money. That the product is also fully Australian and the data resides within Australia and we ourselves get to control all aspects of the data was also a primary reason for our switch from the university system currently used (that is based in USA) and totally NOT user friendly and not controlled by ourselves.
Nachteile: At the time of our deployment (and we are still deploying) TidyHQ was still quite young so there were not that many help guides - this has since changed. We also originally only used the "free trial" (now discontinued) system so support though available somewhat was understandably not much.
Bewertet am 6.12.2017
I have supervised a NFP organization from disorganized paper to professional looking organization.
It is our new face to the world. Bright, fresh and informative.
All activities can be tracked and all users can see what each of us is doing. There is no hiding.
We have got an online payment for memberships which greatly reduces volunteer time. Our volunteers are spread across the country and when snail mail is forwarded it often takes too long. Now it's in the bank. We utilize the 'pages' for our website which is colourful and informative, and the 'events' is used to advertise related events around the country.
Over the years documents which should be stored have been lost, either on members computers or in the bottom of their filing cabinets. Now any important company documents are kept in 'storage'
Not all the functions have been obvious. Have only just found out how to make people fill in all personal details, and how to get an annual actual financial statement (under Budget!)
None of us are computer experts and it has to be very straightforward, (not like the actual financial statement under budget).
Would like to see a better financial system. Fortunately, our Auditor has accepted the current one, for now.