Was ist IntelliEvent Lightning?
IntelliEvent ist ein Anbieter von Event-Management-Software für Event-fokussierte Vermietungsunternehmen, die sich auf Audio, Audio-Video, Hotel-AV, Beleuchtung, Theater, Bühne, Backline, Party, Zelt und Spezialeffekte spezialisiert haben. Das Unternehmen wurde 1998 von Don Romeka gegründet, der sich dann mit Bauentwicklung, Support, Schulung, Vertrieb und Marketing befasste. IntelliEvent hat circa 1.500 Kunden in fünf Ländern. Das Team besteht aus fast 44 Fachleuten.
Wer verwendet IntelliEvent Lightning?
IntelliEvent ist ein Anbieter von Event-Management-Software für Unternehmen, die sich auf Audio, AV (Audio Visual), Hotel-AV, Beleuchtung, Theater, Bühnenplanung, Back Line, Party, Zelt und Spezialeffekte spezialisieren.
Wo kann IntelliEvent Lightning bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- Extreme Impact
- Ansässig in Monterey, USA
- 1998 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- Extreme Impact
- Ansässig in Monterey, USA
- 1998 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
IntelliEvent Lightning – Videos und Bilder
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Bewertungen über IntelliEvent Lightning
Joe H.
We can't say enough good things!
Kommentare: Their team was awesome in implementation and have helped us every step of the way to make sure we get the most out of the software.
Vorteile:
This software is great because it is customizable to suit your companies needs and it keeps you organized and saves time!
Nachteile:
We are looking to get better weight records and trucking logistics.
Antwort von Extreme Impact
vor 2 Jahren
Hey Joe, Thank you for the review! I am going to reach out to you to see what you are looking for in the Logistics Module. I am sure we can help you out with that! Keep putting on those great events! Sincerely, Andrew Ehler
Shane F.
In Betracht gezogene Alternativen:
Highly recommend this software for rental and inventory management
Kommentare:
We have grown with the software and it has really helped to shape the way we do our business. We have become more efficient as a result of some of the functionality and added modules that we did not have before.
For me one of the big items when looking at software was support and customer service. IntelliEvent has this down pat. No one is perfect but the attention that they give us and our needs has blown me away. I used to dread support calls, I do not any longer knowing that the attention to our needs and resolving any issues (regardless of size) is so important to them.
Vorteile:
One of the initial reasons for going to Lightning, was the enterprise solutions that it offered. We have multiple sites with warehouses and the ability to link them via the software and actually be able to write multi-site orders was vital. Lightning does this for us and truly helps on the logistics end of getting equipment and people to sites away from our corporate headquarters. Being able to write these orders and have a logistics back end that follows and helps schedule equipment between facilities has improved our efficient transfer of equipment at the order level. Lightning goes way beyond that and hits many more features than I could layout in this review. This one was imperative for us though.
Nachteile:
The availability calendar was something to get used to, but once we wrapped our heads around it, the ability to schedule based on resource management has overall benefited our company. I like that we can now see all of the options to fix and schedule overbooked equipment. We can make the best decisions for the company finances rather than just send out rentals on orders because they came in last.
Verifizierter Rezensent
IntelliEvent Lightning, "it'll work" but could use fine tuning and better support.
Kommentare: While this software will work to track your rental inventory, in my opinion there are more competitively priced options with better functions, support, and features. As noted above, product seems like a beta version with all of it's user's being the "guinea pig" for errors and problems. Most usage of this software in practice in a rental A/V house is tedious and wastes precious time, which is a huge downside. The constant need to contact support via emailed support tickets is cumbersome and also time-consuming. The need to be able to delete a product or products due to either mistake or out of commissioning has to be handled through support tickets rather than by the User, which is counter-intuitive.
Vorteile:
-Cloud based -Numerous data fields -Quick learning curve
Nachteile:
-"Clunky" usage all-around -No auto populate of added new inventory, all hand entered -Seems like a beta version even after a few years -Excessive need to contact support, especially to delete unused items or mistakes in entry -No ability to scan an item from one order to next without returning then re-scanning, tedious -Support could be better listeners of end product user's needs
Antwort von Extreme Impact
vor 2 Jahren
Frustrated User, I know this review was from a while ago but I would love to talk with you directly about how the software has transformed for you over the last year. With the 4.0 release, I feel like a lot of the items you had mentioned were addressed. Niche market specialized software can be challenging at times but we are very much devoted to making your daily life easier. I would love to catch up with you at any time. Feel free to email me at: aehler@extreme-impact.com or 480-290-4007 Sincerely, Andrew Ehler
Jeff L.
In Betracht gezogene Alternativen:
If you are an event company not using Intellievent Lightning, you should be!
Kommentare: These guys are a growing company and are growing because of amazing support and customer service. Great product and they are eager to make it better all the time
Vorteile:
Intelligent, comprehensive software designed for the event industry.
Nachteile:
Dispatch software needs improvement. does not currently sync with a map function or GPS. You have to manually calculate route times
Jude L.
In Betracht gezogene Alternativen:
A good option for inventory control
Kommentare: Overall, we’ve been pleased with IntelliEvent Lightning. It took us a while to get it implemented, up and running, but we’ve been happy with how it has helped move our company forward and assisted us with inventory control and logistics. There is definitely room for improvement but this is a constant process with any dynamic program like Lightning. Patience and perseverance is key. We’re happy to be working with IntelliEvent and look forward to helping improve the experience to the benefit of all users of the platform!
Vorteile:
The new UI in v4.0 is great! Streamlined appearance, flow seems to be better and more intuitive. Ability to customize outward-facing document templates is a plus. Lots of modules that should appeal to a variety of companies and operational models. Value is hard to beat compared to other software providers.
Nachteile:
Lack of comprehensive user manual/ documentation is frustrating. Customer support is good depending on who you get and how quickly they respond. We’ve found some functionality issues/ bugs that have yet to be addressed. Still, developers are receptive to observations and suggestions for improvement. Implementing bug fixes seems to take a while, which can be frustrating.
