Wer nutzt diese Software?

Ideal for small Billing Services, from one to 10 billers. Includes separate eBilling, Scheduling, Patient Database for each doctor. 1st database included; $1,000 for ea. additional. Unlimited support.

Durchschnittliche Bewertung

13 Bewertungen
  • Gesamt 2.5 / 5
  • Benutzerfreundlichkeit 3 / 5
  • Kundenservice 2 / 5
  • Funktionen 2.8 / 5
  • Preis-Leistungs-Verhältnis 2.6 / 5

Produktdetails

  • Startpreis 4.500,00 $/einmalig
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Installiert - Windows
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Medical Mastermind
  • https://medicalmastermind.com
  • Gegründet 1984

Über Medical Billing Services

Mastermind practice management software combined with our medical billing services enables us to identify the redundancies, the hemorrhaging, the inefficiencies and wheel spinning that reduce your practices profitability.
We understand every facet of billing and have the professional management and resources to stay on top of issues ranging from updated provider errata sheets to changes in patient status, efficacy and efficiency are assured. The results is a more profitable practice.

Medical Billing Services Funktionen

  • Angebote / Schätzungen
  • Anpassbares Dashboard
  • Code- & Gebühreneintrag
  • Compliance-Verfolgung
  • Mahnwesen-Management
  • Rechnungshistorie
  • Schadensabwicklung
  • Schadensprüfung
  • Überprüfung des Versicherungsschutzes
  • Überweisungsbescheid
  • Übungs-Management

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Die hilfreichsten Reviews für Medical Billing Services

Horrible experience. Saw a 40% drop in gross income because of them.

Bewertet am 17.3.2016
Marc K.
Doctor
Medizinische Praxis
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
2/5
Gesamt
1.5 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Great initial demonstration. Actually had me convinced that this system would be good for us. I was fooled.

Nachteile: Horrible customer support. Always told that their support lines are closed (we are on Pacific Time, they are on East coast time). After 2 PM, zero support. No after hours support. Support team member's voice mails are always full. We started with them in October 2015, and I am writing this review in March 2016. You would figure that 4 months would be enough to get our billing working. My gross income has dropped by 40% (4 months prior to starting with them, compared to 4 months after starting with them). Their servers are on Central Time, so our wait times are always off by 2 hours (patients that are placed in a room have suddently been there for 120 min). There is absolutely no option to enter address for non-US patients. So if we have a non-US patient (which is not unusual for our practice), we have to enter our own business address, otherwise we can't close the visit for the patient. We were told this would be fixed soon (5 months ago). We have had major issues with billing, having been unable to get claims paid for Medicare Northern California. Their support staff were unable to figure out the problem, until my staff figured it out. They had the wrong PTAN number. When my staff tried to change it, they could not, as only the company could do that. When we called to get it changed, we were told our support was suspended because we did not make our final payment for the software. I tried calling them to let them know that our cash flow was almost non-existent because of being unable to bill insurance based on their errors, but I called at 1:55 PM PT, got only voice mail options, then when I tried calling back at 2 PM, had a new voice mailed that stated that they were closed! I am now at the point of wanting to call my credit card company to see if I can get reimbursed on the purchase price of this poor product.

Nightmare on EMR street

Bewertet am 12.10.2017
Kenneth R.
Physician
Medizinische Praxis, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
2/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Look for something else if you are interested in anything like quality improvement, PCMH, etc.

Vorteile: Very easy interface for entering patient data. Quick learning curve. Intuitive design along classic SOAP note format.

Nachteile: Very poor analytics and reporting from EMR Side. Not horrible from billing but not great there either. Performance nightmares abound due to poor infrastructure of remote servers.

Medical Mastermind is a great system to get started with

Bewertet am 23.1.2018
Verifizierter Rezensent
Administrative Assistant
Krankenhausversorgung & Gesundheitswesen
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Medical Mastermind is very basic, easy to learn and use. It has a great interface and is very functional.

Nachteile: Customer service has been difficult to get ahold of and resolve issues we've had. The software itself works well but we have had trouble with the support staff.

The software is adequate.

Bewertet am 8.3.2018
Taryn B.
BUSINESS OFFICE MANAGER
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
3/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: This system is very user friendly. The categories to choose from are self explanatory. You do not have to do much clicking.

Nachteile: The reports are not that detailed. Customer service is hard to get answers from. You do not have the option to E-Scribe narcotics.

Nice Program

Bewertet am 20.7.2018
Gina T.
Office Manager
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It was fairly easy to use


Nachteile: I took a long time to get used to this program

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