Wer nutzt diese Software?
Messeaussteller, Event-Vermarkter oder für einen Kiosk im Einzelhandel
Durchschnittliche Bewertung9 Bewertungen
- Gesamt 4.6/5
- Benutzerfreundlichkeit 4.1/5
- Kundenservice 4.9/5
- Funktionen 4.2/5
- Preis-Leistungs-Verhältnis 4.7/5
- Kostenlose Version Ja
- Gratis Testen Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2002
iPad-/iPhone- und Android-Anwendung mit Visitenkartenerfassung, Scannen von Badges und Bar-/QR-Codes, Erfassung von Kiosken, Online-/Offline-Funktionen, CSV-Datenexport, Echtzeit-Reporting, Verzweigung, Verzweigungslogik. Zu den Integrationspartnern gehören Salesforce, Pardot, Marketo, Eloqua, Infusionsoft, MailChimp, Constant Contact, iContact, aWeber, MySQL.
- Audit Trail
- Verteilte Erfassung
- Lead Benachrichtigungen
- Lead Scoring
- Online Forms
- Lead Scoring
- Lead Segmentierung
- Verfolgung von Interaktionen
Die hilfreichsten Reviews für iCapture
Bewertet am 25.5.2017
From My Initial Phone Inquiry to My Panic Phone Call an Hour Before Show Open, Their Service Was A++
Kommentare: More qualified leads, an organized system for sorting and distributing the leads we did get and the ability to instantly send information to a customer requesting it on show site at a kiosk
Vorteile: Our sales team is made up of a small group of young, eager college grads and well over a hundred industry veterans, many of whom have worked for our company for 30 years or more. Contact information collected at trade shows has historically been written on paper and then remained in the hands of the salesman lucky enough to collect it, allowing no way for our corporate team to know if sales could be linked back to any certain show. The iCapture Software provides the PERFECT solution for all of these problems. It's clean look and simple operation offered our older employees an unintmidating experience as they incorporated technology for the first time and it's feature-rich tools and seemingly endless array of customization options engaged even the younger more tech-savvy. One customization option is the ability to create and program your own list of qualifying questions. We formed groups combined with both new and veteran members of our sales team and tasked them with providing the most important questions to ask to determine if each visitor to our booth was a buyer, a browser or not interested in our products. On show site, the ability to scan both badges and business cards meant that the team was able to engage with more booth visitors than in years passed. The numerous options for sorting and distributing the data collected meant that a master file could be maintained at our corporate offices and copies easily sent to the salesperson responsible for capturing it.
Nachteile: The iCapture software provides so many ways to customize it's proponents to each company's individual needs that it is honestly difficult to find something not to like about it. The only area I struggled a bit with was the photo management system and the struggle was more user created than a software flaw. We wanted to take advantage of the apps ability to push product information instantly via email to customers who request it. In order to do this for the 29 components we showed, I uploaded a substantial amount of photos and documentation. When the time came to link possible requests and responses to the pictures and documentation that would be sent, I realized that I should have used the option to create new folders and upload these pieces keeping those needing to be grouped together organized within these folders. Instead, all of the items I uploaded were now alphabetized in the one main folder and the task of once again grouping the items needing to be sent together became very time consuming. The software provided a way to keep the items organized but I wasn't clearly presented with this feature nor did I easily find instructions on how to accomplish the task. This learning curve was in no way enough to alter the way I feel about this amazing software and the outstanding level of customer service that is provided by Ed and the iCapture Team.
Bewertet am 24.12.2019
Great for quantity leads and follow up
Kommentare: Great for large amount of leads, say conventions or meet and greets. Great follow through system.
Vorteile: So much functionality and super easy to use. Designate your lead funnel path and it alerts u of when to follow up and who you’ve forgotten. Great for transferring from a paper based sustem
Nachteile: This is best for a gigantic amount of leads, like I’m about to use this at CES, but it really is quite tedious for a smaller amount of leads. And I can’t quite figure out how to maximize it for cold calling.
Bewertet am 7.9.2019
Great for sales!
Kommentare: My overall experience with iCapture has been wonderful. I don't have a bad thing to say about it.
Vorteile: I like gaining insights and analyzing trends. I also like seeing the quality of the leads hour-by-hour. This is amazing for sales among other things.
Nachteile: There is nothing I dislike about iCapture. I like everything that it has to offer. Its very easy to use.
Bewertet am 19.3.2019
Disappointing and Misrepresented
Vorteile: It was nice to have one software that we could use across all shows and know that our teams could be aligned to one instance
Nachteile: The company claimed several API's they did not actually have; it did not save us money to use this over paying each show directly; the content did not link into Eloqua the way we were told it would in the selling process. Overall very disappointing. Might be useful for baby startups
Bewertet am 29.3.2017
iCapture has saved us money and added functionality
Kommentare: We have been using iCapture for nearly a year. It is so easy to use! It is very efficient and has saved us money (vs rental of lead retrieval units at events we attend). We are now also able to electronically collect leads at shows that do not offer lead collection systems. In addition, we have successfully integrated iCapture with Eloqua, which we also have integrated with our CRM so leads are automatically added to our system. It has been a huge help in tracking leads and we can now better determine the value of events we attend. This is a huge win for our marketing team!
Vorteile: Ease of use, cost efficiency
Nachteile: Does not easily integrate with some shows' scanning systems