---
description: Detaillierte Informationen über Paysafe zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Paysafe Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Zahlungssoftware](/directory/30232/payment-processing/software) > [Paysafe](/software/128002/paysafe)

# Paysafe

Canonical: https://www.capterra.com.de/software/128002/paysafe

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/128002/paysafe?page=2)

> Globale Zahlungsabwicklungs-Lösungen
> 
> Bewertung: **2.4/5** von 24 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Paysafe?

E-Commerce, Einzelhandel, gemeinnützige Organisationen, Wohltätigkeitsorganisationen, Spielhallen, Direktvertrieb, Immobilienmanagement, B2B, Direct Response, Dienstleistungen,

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **2.4/5** | 24 Nutzerbewertungen |
| Bedienkomfort | 2.4/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 1.7/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 1.9/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 2.3/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 30% | (3/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Paysafe
- **Region**: Montreal, Kanada
- **Gegründet**: 2002

## Gewerblicher Kontext

- **Startpreis**: 0,01 $
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Argentinien, Australien, Belgien, Bulgarien, Deutschland, Dänemark, Estland, Finnland, Frankreich, Griechenland, Irland, Island, Isle of Man, Italien, Kanada, Kroatien, Kuwait, Lettland, Liechtenstein, Litauen und 27 weitere

## Funktionen

- ACH Zahlungsabwicklung
- Abrechnung & Rechnungsstellung
- Berichterstattung / Analyse
- Debit-/Kreditkartenverarbeitung
- Geschenkkarten-Management
- Mobile Zahlungen
- Mobiler Zugriff
- Online-Zahlungen
- PCI-Compliance
- Payment Gateway Integration
- Transaktion-Überwachung
- Verkaufsberichte
- Wiederkehrende- / Abonnement-Abrechnung

## Integrationen (1 insgesamt)

- Adobe Commerce

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Telefon-Support

## Category

- [Zahlungssoftware](https://www.capterra.com.de/directory/30232/payment-processing/software)

## Ähnliche Kategorien

- [Zahlungssoftware](https://www.capterra.com.de/directory/30232/payment-processing/software)
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- [Food Truck POS Systeme](https://www.capterra.com.de/directory/32458/food-truck-pos-systems/software)
- [Kassensysteme für Spirituosengeschäfte](https://www.capterra.com.de/directory/32577/liquor-store-pos/software)

## Alternativen

1. [Odoo](https://www.capterra.com.de/software/135618/odoo) — 4.2/5 (1294 reviews)
2. [Clover](https://www.capterra.com.de/software/166759/clover) — 3.8/5 (567 reviews)
3. [Epos Now](https://www.capterra.com.de/software/152638/epos-now) — 3.8/5 (713 reviews)
4. [Gofrugal](https://www.capterra.com.de/software/71693/gofrugal-pos-software) — 4.4/5 (198 reviews)
5. [Square Point of Sale](https://www.capterra.com.de/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews)

## Nutzerbewertungen

### "Paysafe review" — 4.0/5

> **Tailone Taylor** | *15. Januar 2019* | Internet | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Account opening is easy and its easy to make payments online. Funds are transfered instantly. The phone apps also makes it convinient to use Paysafe wallets.
> 
> **Nachteile**: Paysafe wallets (Netteler and Skrill) are not accepted by big retailers like Amazon and Ali Baba. Also, Skrill charges are too high. Verification of Skrill and Neteller can also be a challenge and the accounts can be disabled any time. &#10;&#10;The Skrill and Neteller MasterCards are not available to account holders in other countries.
> 
> I use Paysafe wallets to access funds from my forex trading brokers. I also use it to accept payment from some international clients.

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### "Paysafe, competitive rates, poor integration" — 4.0/5

> **Rebecca** | *19. Mai 2022* | Darstellende Künste | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch.&#10;Backend office is fairly easy to navigate.
> 
> **Nachteile**: Integration with another application (Jotform) was horrible.  Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant.  Neither side would assist with the technical issues and just placed blame on the other.
> 
> As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch.&#10;However, integration with another application (Jotform) was horrible.  Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant.  Neither side would assist with the technical issues and just placed blame on the other.

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### "Waste your time and loose money\!" — 1.0/5

> **Verifizierter Rezensent** | *2. September 2023* | Konsumgüter | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: The only thing, the online platform is easy and convenient.
> 
> **Nachteile**: The customer service reps do not know their product or how to resolve merchant issues quickly and effectively. I've never had a successful conversation when calling customer service
> 
> I give pay safe and national bankcard an F- for poor customer service, F- for pricing. and I do not recommend this company unless you enjoy being transferred and never having your merchant issues resolved.

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### "Great tool to receive payments and purchase online" — 4.0/5

> **Verifizierter Rezensent** | *30. Dezember 2022* | Marketing & Werbung | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Make it easy to get payments from customers and also to purchase things. It's quite smooth and easy to use.
> 
> **Nachteile**: User interface could be more modern and smooth.
> 
> Good payment processing tool that is really good to use. I recommend it.

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### "Bad Service" — 1.0/5

> **Charleen** | *31. Mai 2023* | Großhandel | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: I do not see any value of Paysafe. Search for their reviews before you consider to use it.
> 
> **Nachteile**: Bad service and the untrusftul business integrity.
> 
> I was cordially invited by the sales, \[sensitive content hidden\]&#10;, to open a merchant account at Paysafe, also called for Learders Merchant Services in April. However, after I read some reviews, I called and emailed \[sensitive content hidden\]&#10; to cancell my application. He told me my account was approved. And he confiremd that they would provide good services and transfer the money within 24 hours. However, here were what happened. After we started using their service on May 1st, our money was hold for a month till I made mutiple calls, emails, and finally placed a complaint to Better Business Bureau. Finally, their director, \[sensitive content hidden\]&#10;, at Risk Mgt team emailed. They hold the money because they doubted our business ligitmacy. OMG\! Does not their Underwrtting dept should have checked our business history before they approved our account? They also said they found there were mutiple payments on a same card. We are running wholesale business. We cannot control how often the resellers will buy and what card they will use. I called \[sensitive content hidden\]&#10; to find what was going on. He did not answer and reply. And I emailed few times to the Risk Mgt to follow up the status, no one replied. Till I filed complain to the Better Business Bureau. \[sensitive content hidden\]&#10; replied they would make decision on the May 30th. However, it did not happen either till I called few times on the 31st. \[sensitive content hidden\]&#10; said it was too late to transfer the money. It would take 48 hours to process. So I am waiting. However, do not be next victim.

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## Links

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