Wer verwendet Visual-Eyes?

Web-based practice management solution that helps small to medium optometry clinics manage invoices, appointments, patients' records, document repositories, contact lenses' orders, inventory & more.

Was ist Visual-Eyes?

Designed for small to medium optometry clinics, it is a practice management tool that helps users manage invoices, inventory & more.

Visual-Eyes – Details

SOTH

http://www.visual-eyes.ca

Gegründet 1996

Visual-Eyes – Preisübersicht

Visual-Eyes bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Visual-Eyes findest du unten.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Visual-Eyes Funktionen

Optiker Software
Inventarverwaltung
Patientenakten
Rückruf-Nachverfolgung
Terminverwaltung
Versicherungsmanagement

Visual-Eyes – Nutzerbewertungen

Zeigt 5 von 15 Nutzerbewertungen

Gesamt
4/5
Benutzerfreundlichkeit
3.9/5
Kundenservice
4.3/5
Funktionen
4.2/5
Preis-Leistungs-Verhältnis
4.6/5
David W.
Optometrist / Partner
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 24.9.2018

"What is your data worth?"

Kommentare: Visual Eyes is the most comprehensive optometric management software out there. We have been a client since 1999 and it keeps getting better and better. No software can guarantee 100% up time but Visual Eyes is close and we have never had a data corruption or lost any data. Pricing may appear high but I figure I can replace anything in my office in the event of a catastrophe except my data - that is the most valuable asset we have. Visual Eyes protects that.
Visual Eyes is very feature rich and if you are willing to put in the effort to utilize the entire package the rewards are great in terms of saving staff time, marketing, statistical analysis etc. Patient communication tools are great. We have saved lots of money just by making use of the inventory management alone. The software is ever evolving and the tech support is very responsive and run by staff who care about my practice.
I would be pleased to help out anyone who is interested in switching to Visual Eyes. This is a major practice decision and you should be thorough in your research. I don't work for this company but I feel like they have been a partner in helping me provide vision care for many years.

Vorteile: Visual Eyes is customized for your individual practice.

Nachteile: The setup process is not difficult but must be done thoughtfully to maximize efficiency and to maximize the use of your data.

  • Quelle des Nutzers 
  • Bewertet am 24.9.2018
Amy W.
Manager/Optician
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 22.10.2019

"VE Review"

Kommentare: Overall experience with visual eyes has been good. I came from using another software program at a previous clinic which was far more complicated and did not have the ability to be customized at all. I have also trained lots of users on VE and find they adapt to the program quickly with very little issues.

Vorteile: One of the things I like the most about the VE software is the ability to customize from a clinic level. Whenever I need to alter anything I can do so easily and quickly and have the changes implemented right away.

Nachteile: One of the things I like least right now is the rx screen. I find its very cluttered and overwhelming for new users. I do realize that a lot of it is due to the lens ordering system. But I find that there are a lot of unnecessary boxes and it could be cleaned up a bit. I am hoping there will be an option (at some point) of customizing this screen on a clinic level along with the other customization features within the program.

  • Quelle des Nutzers 
  • Bewertet am 22.10.2019
Jeff G.
Optometrist
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 22.10.2019

"Visual Eyes - Optimized for Optometrists"

Kommentare: Excellent customer support. Each question/query/feature request is addressed in a timely and very professional manner.

Vorteile: The software functionality is very powerful and many aspects of it are customizable at the practice level. Optometrists all practice differently so being able to tweak the functionality to meet our particular needs is very important to us. They are continually adding new features to the software based on user feedback and industry trends. Over the past few years, their patient communication system and online booking features have evolved such that it is very easy for patients to communicate with our office and book appointments online - they removed the friction found in many other systems and made it super easy for patients.

Nachteile: Nothing really. The software is very powerful so there is a bit of a learning curve. However, everything we want it to do, it can.

  • Quelle des Nutzers 
  • Bewertet am 22.10.2019
Chris C.
Optician
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 25.6.2015

"Avoid this one at all costs. Interface is clunky and difficult to use."

Kommentare: Horrible horrible system to use. It's flakey and bug ridden, overly complicated interface and the most recent update makes it even more needlessly complicated. This program is embarrassing to try to use in front of a client. One of the worst things is how this ridiculous program thinks it's smarter than the person running out when it very obviously isn't. Customer care is there, but the guys are overly taxed and it takes as long as two or three days to have then return a call, though they usually do.
The fact that home office is located in Red Deer, Alberta should be your biggest clue that the people creating this Mickey mouse program are rank amateurs. By eye doctors for eye doctors..... No, stick with what you know.

  • Quelle des Nutzers 
  • Bewertet am 25.6.2015
Amy M.
Front Desk coordinator
Einzel- & Familiendienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 22.10.2019

"Happy customer but needs a bit of work"

Kommentare: I do like it and it is great to use but I wish yearly or every 6 mths you would do a suggestion that would love to be seen

Vorteile: I am a real supporter of visual eyes...there is so much good in this program and it is only getting better....I really like I really love the fact that if a pt has 2 appointments on that same day the appointment boxes light up...…

Nachteile: 1. how to do the reports or how to create reports....this could be soooo much better
2. I hate the fact that with blended families people have different names I wish that all the boxes who are assossiated with that FAMILY on that day would light up...
3. the invoice split payments are great however I wish you could print invoices from this screen....I wish you could do this on cash and I wish you could transfer credits to other peoples invoices without crazy amount of steps....

  • Quelle des Nutzers 
  • Bewertet am 22.10.2019