Bizagi

Kommentare: Complete digital transformation of our company. Fundamental technology for our healthcare business.

Vorteile: Technical Vision. From the CEO on down, Bizagi is driven by a strong technical vision and culture. This company is a front runner, determined to set the bar for others. Great abstraction of business and technical layers. Process modeling allows you to focus on just the business requirements without getting bogged down in technical design like other platforms. Easy to learn, true low code / no code platform. The power is there if you need it, but you can also bang out a working mock up during a business meeting and get immediate feedback. Designed for integration with the outside world. In this proprietary space, Bizagi's platform is refreshingly easy to integrate with web services, external databases and apps. Their adherence to BPM standards and an open database ensures your investment. Excellent support. We run multiple 24X7 inpatient medical facilities and can't afford to be down ever. Their support team is highly responsive and solves problems fast.

Nachteile: Immature partner ecosystem. Since they're newer to the US market, this should be a focus for their future. Developing a rich network of add on partner apps such as digital signature, messaging and IAAS platforms will benefit customers and solidify their position as the gold standard.

Vorteile: Bizagi offers phenomenal ease of use - building working solutions and making continuous improvements is very quick/agile and does not require a large technical team "behind the curtain" to assist with completing the application, resolving compilation and deployment issues, etc. With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves. We work with clients in a variety of domains that are highly regulated or have strict compliance requirements - such as Healthcare, Financial Services, Government, Oil and Gas and Manufacturing. In common with all of these, the ease of use and agility of the product has allowed for rapid response to regulatory changes, and the visibility/data/reporting ensures appropriate documentation to demonstrate compliance. Customer service from Bizagi is first-rate. The US sales team and leadership are proactive in anticipating the needs of customers and ensuring that they are fully met. Whenever a question or issue does arise, they respond very quickly. The pricing/value proposition of the product compared to its competitors is very competitive. However, it is worth noting that the full Studio and Modeler products can be downloaded for free from Bizagi.com for teams to build a proof-of-concept and evaluate the technology. It is only necessary to pay for licenses when ready to deploy applications to production.

Nachteile: Version 10.7 lacked capabilities for complex case control, but this feature has been included in the newly released v11 of the product. For very large projects and deployments, the automated "One Click" deployment wizard can sometimes take a long time to complete. This is also addressed in v11 of the product. Finally, a hosted/cloud version of Bizagi was frequently requested by customers - this option was added in 2017.

Kommentare: Our company managed to have our entire process modeled thanks to this application!

Vorteile: Easy to learn and also very concerned about BPMN good practices, driving the user to learn more and more about the BPM standards. The customer service is also extremely helpful. More on the pros I know how seriously they take their business and how much they care about their customers - so I'd like them to consider my regards on their cons. I'm sure they would at least hear me out!

Nachteile: It doesn't really seem prepared to withstand large scale processes and gets sluggish quite easily. It tries so hard to be a sturdy and powerful tool, but it can't help but to feel quite feeble in handling complex processes. It eats up a lot of RAM, probably because it can't handle its data in a lightweight way - if you use your clipboard a lot or makes big changes in the design, it won't be long until it eats up your all your memory and you'll be forced to restart it. It cannot handle moving several elements at once:
- If you choose to move them with the keyboard arrow, it will take forever to move them just a few pixels;
- If you choose to move them with your mouse, it will keep up with your cursor speed, but it will mess up all your arrow design and its labels will wreak havoc on your screen. The arrows are very glitchy. Can't predict their behavior. And now we can also move them around, which would be great - if that didn't cause them to magically disconnect from the elements every now and then. The arrows also try to predict that we're trying to connect elements to them as we move them, only they never get it right. Many features also feel more like programming bad practices:
- Now we are forced to login;
- We can never turn process validation off - wouldn't be a problem if things didn't disconnect by themselves;
- We can't turn the splash screen off;
- I'd write more but I hit the char limit.

Kommentare: Enhanced customer experience, increased quality of services rendered, increased efficiency of services, agile experimentation, fast implementation, quicker true digital transformation, management by measurement, employees focus on value added tasks, automation of non-value tasks, dependence reduction on external IT suppliers, maximum value extraction from large/legacy systems, business & IT collaboration, easy and fast orchestration of teams and work processes, work management, accurate quantification, productivity analysis, workload balancing, bottlenecks removing, continuous improvement.

Vorteile: More than a software it is a methodology or, from a holistic approach, it is a philosophy!
The easy to use, agility and transformational capabilities of this software allied to a strong digital leadership and the notion of what ROI means in regards to digital assets, enables an enterprise to deliver a platform for digital transformation that gives organizations the possibility to revolutionize their customer experience, optimize their business operations, and manage risk and compliance. Bizagis's low-code approach can radically accelerate the time it takes to build and deploy business processes with a level of digital process automation that is unparalleled.

Nachteile: Its major "disadvantage" is the residual existence of cons :)
While an enterprise should expect facing a lot of difficulties, thus increasing the learning curve, while dealing with the platform's roll out, the reality is that cons are easily manageable, meaning that from an engagement stand point the feeling at the end of the day is that everything is doable.

Kommentare: Rapid implementation of a previously stymied workflow project. Great platform for future Business Process Modeling and automation.

Vorteile: I was predisposed to reject Bizagi, as I was well along developing a workflow solution on another platform and considered reviewing it to be yet another distraction and delay of my project. But it was one of the best demonstrations of a software platform I have ever seen. Using the workflow sketches, form sketches, and database models/tables I'd already developed, with the help of Bizagi's excellent consulting team, in TWO DAYS we had a demonstrable solution that met my whole list of requirements. All with no programming. The architecture is exceptionally well sorted out. Table structure in the back-end SQL Server (also allows Oracle) database is exposed within the design environment, so any data-centric configuration or tasks can be managed completely within the Bizagi environment. The User Interface is better than any other product I can think of. Try it and see for yourself. For example, sketching a workflow is easier than any other product I've used, and the workflow is fully functional when completed. Both on-prem and Cloud are supported. Integration with other systems is a strong point. Online information and training are great. Cost is reasonable, especially for what you get, and especially for this software segment.

Nachteile: I suppose that other databases could be supported. This does not affect us, but some users might prefer to have PostGRES or MySQL support.