Bizagi

My experience with Bizagi was very good, the flows that were needed very quickly were created

Vorteile:

It is an easy to use BPM tool, you can create a flow while explaining the process, for the end user it is easy to use, the deployment in production is simple, the components to create the human task and the automatic tasks is very simple, the rule engine to make decisions in the flow is simple to configure, the screens can be designed. The documentation of the process can be generated from the same Bizagi.

Nachteile:

I did not find the process of migration friendly because of the change of versions, practically they had to make new flows, suddenly you need manuals to guide how to make changes to versions.

Fast, Easy, Powerful and Fun. This platform isn't an add on - It's the foundation of your future.

Kommentare: Complete digital transformation of our company. Fundamental technology for our healthcare business.

Vorteile:

Technical Vision. From the CEO on down, Bizagi is driven by a strong technical vision and culture. This company is a front runner, determined to set the bar for others. Great abstraction of business and technical layers. Process modeling allows you to focus on just the business requirements without getting bogged down in technical design like other platforms. Easy to learn, true low code / no code platform. The power is there if you need it, but you can also bang out a working mock up during a business meeting and get immediate feedback. Designed for integration with the outside world. In this proprietary space, Bizagi's platform is refreshingly easy to integrate with web services, external databases and apps. Their adherence to BPM standards and an open database ensures your investment. Excellent support. We run multiple 24X7 inpatient medical facilities and can't afford to be down ever. Their support team is highly responsive and solves problems fast.

Nachteile:

Immature partner ecosystem. Since they're newer to the US market, this should be a focus for their future. Developing a rich network of add on partner apps such as digital signature, messaging and IAAS platforms will benefit customers and solidify their position as the gold standard.

Potentially good product ruined by support

Kommentare: Used to model large complex operational processes and it worked really well but then at a certain upgrade point the performance of the software just went out the window rendering it almost completely useless. From that point onwards any experience with the software was painful at best. Even resorting to facebook and linked in yielded no results. Just one question - HOW DO YOU EXPECT TO CONVERT FREE USERS TO PAID SUBSCRIPTION OR EVEN RETAIN EXISTING ONES?

Vorteile:

At the moment - NOTHING Months ago - it was easy to use even with some weird glitches such as the random automatic routing of connectors.

Nachteile:

The fact that there is no, zero, NADA support. I used to have a paid subscription but I did not renew it because of the support. Post on the community forum are left unmoderated for weeks on end and if it is a difficult issue they are just declined. When there is a response it is just garbage that adds no value at all. Apparently, it is VERY difficult to moderate such a community and paid subscriptions get preference. I get the same support than when I had a paid subscription. Will never recommend this software to anybody.Very bad performance and weird random automatic routing of connectors!

Unparalleled ease of use and fast realization of ROI

Vorteile:

Bizagi offers phenomenal ease of use - building working solutions and making continuous improvements is very quick/agile and does not require a large technical team "behind the curtain" to assist with completing the application, resolving compilation and deployment issues, etc. With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves. We work with clients in a variety of domains that are highly regulated or have strict compliance requirements - such as Healthcare, Financial Services, Government, Oil and Gas and Manufacturing. In common with all of these, the ease of use and agility of the product has allowed for rapid response to regulatory changes, and the visibility/data/reporting ensures appropriate documentation to demonstrate compliance. Customer service from Bizagi is first-rate. The US sales team and leadership are proactive in anticipating the needs of customers and ensuring that they are fully met. Whenever a question or issue does arise, they respond very quickly. The pricing/value proposition of the product compared to its competitors is very competitive. However, it is worth noting that the full Studio and Modeler products can be downloaded for free from Bizagi.com for teams to build a proof-of-concept and evaluate the technology. It is only necessary to pay for licenses when ready to deploy applications to production.

Nachteile:

Version 10.7 lacked capabilities for complex case control, but this feature has been included in the newly released v11 of the product. For very large projects and deployments, the automated "One Click" deployment wizard can sometimes take a long time to complete. This is also addressed in v11 of the product. Finally, a hosted/cloud version of Bizagi was frequently requested by customers - this option was added in 2017.

Bizagi a rising star

Kommentare: Working with Bizagi is easy, support is amazing
(we only left because of missing SaaS functionality, but reevaluation now) you must have this solution / vendor an our radar and check them out if you are in the BPM space

Vorteile:

Easy to use Modeler and SharePoint integration is free Extreme powerful Workflow engine Data Integration Support (best support I personally had in the software area - honest and relay able) constant improvement of software Customer have a say on road map They underproduction and over deliver (and are honest)

Nachteile:

missing Dictionary function @ the time we moved away - no SaaS (but reevaluating @ the moment as they have a good cloud offering now) Modeler a desktop solution Portal function not there -> but they have it now