Gym Insight

Great Software and Customer Service

Kommentare: Very happy with my decision to change to GymInsight.

Vorteile:

The cost, the features and the ease of setting up and supporting the product. They are very helpful and knowledgeable on any question I ever have. Also VERY happy that they had the door access option and helped literally ever step along the way of my getting it set up. It has worked impeccably.

Nachteile:

I miss having a more thorough mobile app that offered some gym challenges and synchronized with members wearables.

The Good and the Bad

Kommentare: Much better than my former software however not having 24/7 support is a real huge issue when you run a 24/7 facility and pay for 24/7 access equipment.

Vorteile:

Ease of use. User friendly. English speaking support staff.

Nachteile:

No 24/7 customer support, Difficult to track ACH transactions that have declined and the payments still show as processed in the system.

Best solution for healthy gym people

Vorteile:

Good and effective to use ui is good and working effectively

Nachteile:

Not to popular and haven't seems to be used much more need more too

The Gym at 214 Main

Kommentare: I learn so much every day getting to learn new things from customer service. I like they listen to my ideas and allow me to be a part of making the program better. They are always wanting to help me grow my business

Vorteile:

What I liked most about Gym Insight was its model and how inexpensive it was compared to my other programs. I liked the staff I felt a connection that made me feel like they were there for me all the time from a start-up in September to Present

Nachteile:

When it comes to scheduling I would like to have the option to track my clients monthly not just by the number of sessions. The reason is every month is different and I would like to check them in when they did attend a session.I would like to link with other programs so I don't have to do double work on my newsletters

Best Club Management Software out there!!! BY FAR!

Kommentare: Exceptional, Outstanding, Successful, Helpful, EASY! Affordable! I could go on….

Vorteile:

I met with 6 other club management software companies. All of them had flaws. They were all overpriced and offered a lot of excess stuff I felt wasn’t necessary for my fitness facility. If they even offered integrated billing with a credit card processing company, their fees were outrageous and all had negative reviews. Not EchoDaily which is what Gym Insight uses! **The customer service… WOW.. let’s talk about this companies willingness to answer every call and every question within minutes (not hours). Thank you [SENSITIVE CONTENT]! All the knowledge they willingly gave me to help me run my gym to the best of my ability was a bonus. I have NEVER and I mean NEVER come across a company with this level of Customer Support. Overall… I SAY LOOK NO FURTHER AND GET THIS NOW!

Nachteile:

There is literally nothing I don’t like. If I came close to something it would be allowing my employee certain assigned roles within the account instead of all the manager roles. And it turned out they were already working on getting this added to the software! SO PROGRESSIVE!