Event Software

Kommentare: We use Greater Giving to manage our Marquee events (galas, golf, wine tasting, etc.) - events that usually have an auction component and the staff, volunteers and constituents love it. I've personally used Greater Giving software for the past eight years and have never worked with a software vendor that is more in tune with their customer's wants and needs. They actually ASK for ways they can improve the product and LISTEN! I've seen our suggestions appear in product updates repeatedly over the years and they never stop trying to improve their product. We began using their mobile bidding service over the past couple of years and the staff and patrons love it. Their Go Time event night software is so easy to use I barely have to train volunteers on event night - the software just walks them through the check-in/registration process and makes check out at the end of the night a breeze. As previous reviews mentioned, their website and reporting areas are a little more cumbersome to use, but I know that they are working on that too - we've already seen some great advances in reporting with the latest software release. Greater Giving software and event support is outstanding - they are only a phone call away anytime, but most importantly on the day of your event and a LIVE person answers the phone who knows the product and can fix your issues and get you back on track in no time! They are fantastic. I would highly recommend Greater Giving to any non- profit interested in experiencing a great event management tool. This is one fantastic organization!

Vorteile: Ease of use, outstanding customer support, mobile bidding option/component, auctioneer features for a professional live auction, leader boards, smooth check-in/check-out event process, ability to e-mail receipt to patrons at check out, volunteers absolutely love it! Patrons are very impressed at the flow of the event when we move the event management to Greater Giving.

Nachteile: Reporting is confusing and needs work and they need to make improvements in the backend website creation process but we are able to get the information out of the system that we need and we have great looking, easy to use websites.

Kommentare: Using the Greater Giving Software has allowed me to really be in control of the data and the ROI of my events. The software is very easy to use and set up. It has tremendous functionality and flexibility to engage multiple users. We look so professional at our events at check in and check out and guests love it. I have been using the product for three years and have hosted 10 different events through the software. Mobile bidding is beyond amazing! It has transformed our event and put the fun back in the cocktail hour because we are able to open up the bidding the day before the event to allow guests to browse and start the bidding process in the comfort of their own home or coffee shop. The reports have been invaluable to use with new committee members year after year to really hone in on the auction items that sell the best. The database makes connecting with the audience easy, year after year. One of the most important areas is the upper management. They actually listen to the clients and work to make needed changes to the product to be the most customer friendly product out there. The concern upper management has for the end consumer shows in the call center support. Their customer service staff is always available to answer questions and help guide me through anything I am doing or stuck on. This is great product that is just getting better each year!

Vorteile: The database features and fields, mobile bidding and ease of email campaigns.

Nachteile: Some of the fields could be located on different pages to make the work flow more integrated