Wer nutzt diese Software?
Charities who understand the value of information and create an environment for their fund development to succeed by capturing knowledge and turning it into dollars. Run a High Performance workplace.
Durchschnittliche Bewertung39 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Startpreis 5.499,99 $/einmalig
- Preisinformationen Priced in Canadian Dollars. For US clients that is a 30% discount!!
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Batsch Group
- Gegründet 1986
Installed or cloud-based, @EASE gives you clutter free windows with intuitive menu choices. @EASE's relationship building design helps to build a sustainable future. Retain valuable insights & knowledge about donors. Staff change is no longer a risk. Donate Now is our online giving tool which charities raise dollars with seamless integration. Need Peer to Peer? We have it! Tired of complex & hard to use software? Tired of wasting valuable hours? Call us for a DEMO & we will help your team!
- Anpassen von Spenden
- Mobile Spenden
- Quittungen / Auszüge
- Wiederkehrende Spenden
Die hilfreichsten Reviews für @EASE
Bewertet am 9.11.2016
Information Captured in Smithers!
Kommentare: Using the @Ease database has really improved the capturing of our information through features such as the receipt notes and qualities. I have access to all our Foundation's information at my finger tips that is so much more specific than what appears in deposit books or the memo line of cheques. Our bookkeeping practices are more sound and error-proof now than before. I also make great use of the mail merge features and report printing for presenting to my Board of Directors.
Various Reporting Features
Receipting Information Saved
Nachteile: I have the occasional frustration getting exactly the information I am looking for on reports - this is likley a training issue that could be solved by re-reading the manual.
Antwort des Softwareanbieters
von Batsch Group an 9.11.2016
Thank you Laurel. We do run seminars on reports and just ran one recently. When in doubt, please call we are always here to help! It does take time to learn all aspects of a program, but reports are important so please just call us or check the Tutorials as we have several reports listed with video instruction.
Bewertet am 7.11.2016
Big system functionality for a fraction of the price
I've worked with a big database that everyone has heard of and can say that @ease is capable of everything that I ever used that big one for - and at a fraction of the price. Donors, memberships, volunteers - You couldn't ask for more responsive customer service. The tutorials are well worth the time.
Also, I am very happy to support a Canadian-owned company. Not having to worry about fluctuating prices because of differences in exchange rates makes budgeting so much simpler.
Canadian-owned and operated.
Nachteile: It is sometimes hard to follow the path that tech support offers, I think because it's so intuitive for them. I need to be sure that I am asking questions very clearly and that I am asking them to slow down so I can actually learn from the tech support conversation.
Bewertet am 18.9.2018
Vorteile: it has a lot of information at hand. Once you know how to use it, it is very useful. The reports are very helpful. The support is GREAT!
Nachteile: would like to be able to access more data/information from the reports - it would be nice to be able to drill down in some of them (similar to simply accounting). It takes awhile to understand and use.
Antwort des Softwareanbieters
von Batsch Group an 24.9.2018
Thank you for your review. Learning how software of any kind works does take time. I have lots of experience in this area having had to learn numerous languages and applications. Regarding the drill down, unfortunately our reports are just that print ready, so different applications do work differently.
There are several ways to examine those who have donated to a campaign or to review a donor's gifts. Give us some feedback and we may be able to add a new report with more of the information you are looking for.
Batsch Group Inc
Bewertet am 5.6.2015
@Ease has been able to deliver a multitude of vital services to help us utilize donor management.
Kommentare: Pros: We are able to easily capture and track: donor info, donation summaries, and donor trends to help us achieve our fundraising goals. We are able to pull and analyze practically any report that we desire, which is helpful with forecasting campaigns and evaluating our successes. It is also a great tool for scheduling grants, proposals, and Impact Reports, which is important with fundraising and donor stewardship. Cons: The updates to the software can be complicating and confusing, especially if you have @Ease on a multitude of computers. It can be highly open to human error with data entry, which means you need to remain at a high level of focus when entering donation information. There are times that you need multiple windows open when performing a task, however, you need to close windows that have vital information in order to open up another window that has other vital info that you need, resulting in having to write down information on paper or trying to remember key information.
Antwort des Softwareanbieters
von Batsch Group an 11.6.2015
Trained people are the ones needed for accurate data entry. Unfortunately, the only one responsible for the data entered is the person at the keyboard. We strongly recommend training because guess work can be dangerous.
Optionally we have added features to help with entry as in the case of bulk hours for volunteer work, where an entry person was unaware that New was required between entries otherwise the activity was viewed as an update. New prompts were added to help the data entry people identify what state they were in ... New or Update.
Regarding windows, the profile windows that reside behind the master table windows do need to be closed before toggling between windows. The Donor Profile Report can be very useful when multiple fields are needed.
Updates are getting easier with V 2.0 as no browsing is required to determine if Program Files or Program Files(x86) is being used to house the program. Where IT people are involved or staff, this is now just a double on the update patch
Bewertet am 19.10.2018
Working with Ease
Kommentare: The longer I use @Ease, the more I like it - I'll need to run a new kind of report and find the parameters there already. The basic data entry is very easy to do and the accounting data is easy to set up - the System Maintenance options are sensible and easy to set up.
Vorteile: @Ease is a very comprehensive software for charities, covering almost every eventuality from type of data that needs to captured, to reporting and data extraction.
Nachteile: E-receipts are tricky when errors need to be corrected.