MindYourService.com

MindYourService.com

von MindYourService.com

Wer verwendet MindYourService.com?

We focus on markets that deliver services focused on equipment/ assets. This includes installation, maintenance and breakdown works. We do not provide rostering or large works construction software.

Was ist MindYourService.com?

Enterprise Asset Maintenance Software
User-friendly CMMS for mobile teams and asset managers

MindYourService.com – Details

MindYourService.com

http://www.mindyourservice.com

MindYourService.com – Preisübersicht

MindYourService.com bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für MindYourService.com findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

MindYourService.com Funktionen

CMMS Software (Computerised Maintenance Management System)
Abrechnung & Rechnungsstellung
Inventarverwaltung
Kalibriermanagement
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Schlüssel & Schloss-Management
Techniker-Management
Vorbeugende Wartung
Abrechnung & Rechnungsstellung
Angebote / Schätzungen
Arbeitsauftragsverwaltung
Elektronische Unterschrift
Inventarverwaltung
Kontakt-Datenbank
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Online Stempeluhr
Routing
Terminplanung
Versenden
Vertragsmanagement
Zahlungseinzug im Außendienst

MindYourService.com – Nutzerbewertungen

Zeigt 5 von 12 Nutzerbewertungen

Gesamt
4.2/5
Benutzerfreundlichkeit
4.1/5
Kundenservice
4.2/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.2/5

Just gets the job done - excellent product backed by an excellent organization

Bewertet am 21.2.2018
Robert D.
General Manager
Industrieautomation, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We first started using MYS for a small service department inside our large facility. A new venture for us, the service department grew beyond our wildest expectations. We feared MYS would not be able to handle the increasing number of transactions or the ever increasing complexity as the business grew. We kept reaching out to the support team at MYS to help with additional challenges as they arose. To our surprise most of the functionality we needed was already there, we just needed to turn it on and when it occasionally fell short of our needs they were quick to develop the product at no cost to us to deliver missing functionality we needed. Sadly our parent company has made a decision to replace ERP systems worldwide and we must now say goodbye to MYS. I know everybody using the system will be sad. If you're looking for new service software, you should put this one on your shortlist.

Vorteile: Heavy weight product functionality wise, especially if you need deep equipment management capability but delivered in a simple, easy to navigate, user interface. We started very low level and grew into it over the years.
We have been using the product for 3 years and constant development means it just keeps getting stronger.
Custom forms mean you can do pretty much anything. A life saver when you need to think out of the box.
Given it's a cloud product, data retrieval speeds are very fast.
Incredible customer service from dedicated USA based consultants not your typical out of country helpdesk.

Nachteile: That's difficult, as I feel compelled to find something to say for this section................ Project management is only for light install work. For true project management probably need to look at something else.

You'll not find better Maintenance Software for the money

Bewertet am 21.9.2018
Harold R.
CEO
Bau, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: You need to spend time in setup with the team at MYS. If you do this the results are fantastic!

Vorteile: We set out to find maintenance software that provided time capture, inventory management, planned maintenance and job cards. We also wanted QuickBooks integration and to make all our paperwork electronic. We tried many off the shelf applications that didn't provide enough configuration and lacked the depth we required. MYS provided all the above and with a fantastic level of service.

Nachteile: We would like more capabilities on tablets, but we know this is coming and already received BETA versions to test.

Complex Requirements met Perfectly

Bewertet am 25.4.2017
Elisa S.
Property Manager
Hausmeisterservice, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Don't go for the cheapo offerings straight away! Spend a little more and get a lot more.

Vorteile: The most in-depth product we tried. Had more than the features we needed, the team at MYS customized it within a week to fit our business. All data was imported from our old software and linked directly to our QuickBooks Enterprise. The product is in the cloud, but is a desktop app. This meant it was much faster to load data then other systems we tried.

Nachteile: The price is a little higher than others, but totally justified once you get up and running with the program.

bad experience

Bewertet am 8.2.2018
Fred R.
President
Hausmeisterservice, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
1/5
Gesamt
1/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Nachteile: terrible customer service, super hard to setup and use, owner blames customers for software problems.
had a lot of promise, but failed to deliver, would be good if it worked as well as the salesman said it would.

Antwort des Softwareanbieters

von Oliver an 1.3.2018

QuadKor trading as LinxTechs were in the process of selling you MYS. They ‘were’ a reseller of MYS and provided you with the sales and consultancy services.

It appears that you never reached the point of using MYS live. You were sold the solution by LinxTechs to handle the rostering of pool cleaners, which is not a feature of MYS.

Since this review we have parted ways with LinxTechs and taken the decision not to work through resellers. We pride ourselves on providing 1st class customer service in the US, Canada and Europe.

We should qualify that the ‘Owner’ of LinxTechs to whom you refer in your review is ‘NOT’ the owner of MYS. The owners of MYS care deeply about its customers and service levels. We’ve already reached out to you and offered to help in anyway we can.

Great software Which Provides our Field Teams with all the info they require...its live and interactive

Bewertet am 29.8.2018
Kath P.
Operations Director
2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Not just a product, great support to, they work with you

Vorteile: Great for providing our field teams with all the info they require and no loose sheets of paper! Real time activity so we can all have our fingers on the pulse and provide a better service for our customers

Nachteile: Would be nice to remove unwanted data boxes, bespoke a clearer mobile view. Sometimes a bit slow on the desktop application

Antwort des Softwareanbieters

von Oliver an 18.9.2018

Dear Kath, Thank you for the review. Someone will contact you shortly to configure the unwanted data boxes and configure the mobile view to be more streamlined.