CasetrackerLaw

CasetrackerLaw

von CasetrackerLaw

Wer verwendet CasetrackerLaw?

Inkasso-Anwaltskanzleien, Inkassobüros, Unternehmensbüros, Arztpraxen, Behörden, Autohäuser, Autohändler, Autoservicezentren, Büro des Generalinspekteurs, Mieterverwaltung und Vertrieb.

Was ist CasetrackerLaw?

CasetrackerLaw ist cloudbasiert, nutzerfreundlich, anpassbar, transparent und erschwinglich. Seit 1996 auf dem Markt mit über 16.000 Nutzern auf der ganzen Welt. Die Verwaltung kann alle Systemnutzer überwachen, Nutzerbildschirme anpassen, Berichte ausführen und generieren, Rechtsdokumente und Forderungsschreiben erstellen, generieren und drucken, Tausende von Ansprüchen mit einem Mausklick importieren und Ansprüche für Gerichtsverfahren an externe Anwälte weiterleiten. Berechnet Zinsen, Gebühren, Inkassogebühren und Kosten für die Bilanz.

CasetrackerLaw – Details

CasetrackerLaw

http://www.casetrackerlaw.com/

Gegründet 1996

CasetrackerLaw – Preisübersicht

CasetrackerLaw bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für CasetrackerLaw findest du unten.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

CasetrackerLaw Funktionen

Inkasso-Software
Agenturmanagement
Automatisches Telefonwählgerät
Automatisierte Bekanntmachungen
Compliance Management
Interne Sammlungen
Kontaktmanagement
Kreditbüro-Berichterstattung
Kundenmanagement
Provisionsmanagement
Rückruf-Terminplanung
Transaktionsmanagement
Zahlungspläne
Abrechnung & Rechnungsstellung
Aufgabenmanagement
CRM
Dokumentenmanagement
E-Mail-Management
Kalenderverwaltung
Konfliktmanagement
Kundenportal
Rechtsfall-Management
Treuhand-Buchhaltung
Vertragsmanagement
Zeitverfolgung

CasetrackerLaw – Nutzerbewertungen

Zeigt 5 von 34 Nutzerbewertungen

Gesamt
4.9/5
Benutzerfreundlichkeit
4.8/5
Kundenservice
4.9/5
Funktionen
4.8/5
Preis-Leistungs-Verhältnis
4.9/5
Steven K.
Owner
Rechtsberatung, Selbstständig
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 20.11.2019

"Collection Software: Very flexable in what you can do with it. I love it."

Kommentare: I have been running a Judgment Recovery business for the last 7 years and have been using the same software vender, the data base I was using was specifically designed for the Judgment Recovery business, but it had no way of exporting my data into any useable format that any other vender could use. I found this out in my quest to find a replacement software. The software business was sold in 2018 to a new owner, that promptly increased the annual subscription rate from $49.00 to $69.00 a year, so I’m thinking I can live with that.
In April 2019 my subscription was up for renewal, I paid my $70.00 annual fee, but I could not log into my database, I could not get a hold of the new owner to get into my database. The only contact information I had on the new owner was a email address that I had sent several emails to with no response back.
I was locked out for 2 days not able to work. Luckily I saved the contact info of the old owner and was able to log into my database after I emailed the previous owner a copy of my paid invoice. So I’m thinking about what happens next year when I try to renew my subscription? 
I never want to be in that position again, and that is why I am with Casetracker, a company that stands behind their product and has a way to export my data into a useable format that I can use. 
I was looking for collection software that did everything my existing software did and more, I found it in Casetracker, it is a very feature rich database that is very flexible.

Vorteile: When I am entering data in all the boxes, if I forget one that is supposed to be filled, the system will not let me submit the information until all the designated boxes are filled.

Nachteile: Documents can be a challenge, because of all the variables in font size, styles and browsers used. But like with any new software you are going to have a learning curve to deal with.

Antwort des Softwareanbieters

von CasetrackerLaw an 21.11.2019

Thank you Steve. We are happy that you are pleased and we appreciate you taking the time to write this wonderful review.

  • Quelle des Nutzers 
  • Bewertet am 20.11.2019
Mike Z.
Owner/Manager
Rechtsberatung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 29.8.2017

"Simple enough to set up and use right out of the gate, but can be customized in limitless ways."

Kommentare: We needed the best possible collections software to grow our business. Casetracker is working for us!!!

Vorteile: As a start-up collection agency (and also attorneys), we were looking for an account management system that is easy to use but can be customized to meet the individual needs of our clients. We also wanted a system we can grow into. Casetracker has exceeded our expectations in every way. There are essentially no limits on what this software can do, but you can keep it as simple as you want. This software was developed by a debt collector who has been in the collection business for over 30 years, which explains why the system is so fundamentally good. Our clients love it as well. They can log in to upload new accounts, check status on existing accounts, and communicate with us through the system, just as we can communicate with them through the system. Client communication in this business is key, and Casetracker makes it seamless, saving time. Casetracker has also been a great selling point with prospective clients. Further, we can't say enough about their customer service, the staff is truly fantastic and have responded instantly to all of our needs (and we are quite needy). Very good people, including Tom the owner. We consider ourselves very fortunate to have found Casetracker.

Nachteile: Like anything, there is a learning curve, but we continue to refine our use of the system every day, which makes us incrementally better at what we do.

Antwort des Softwareanbieters

von CasetrackerLaw an 30.8.2017

Thank you so much for the wonderful review. We appreciate you and your firm as one of our satisfied client.

  • Quelle des Nutzers 
  • Bewertet am 29.8.2017
Morrisa S.
Owner
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 26.7.2018

"Easy to use, great customer support"

Kommentare: 1. Ease of use.
2. Client able to access their own report, so that we no longer have to do monthly reports.
3. Detailed reporting modules meant that I can pull a report and access the performance of each Client portfolio
4. Reliable customer support
5. Ability to upload client accounts within a short time.
6. Runs on AWS so my Clients are comfortable with where their data is held.
7. User friendly

Vorteile: The software is easy to use, user friendly and my Clients are happy with the Client interface of the program. The learning curve easy not too high as I am not too IT technical. The program is practical and specific to our service as Debt Collectors. The reporting area of the program was well thought out and my Clients have reported their satisfaction with this aspect of the software.

Nachteile: Not customermized to our local environment. We need an area to note customer queries in detail. For example the program presently has suggestions for customer responses for example ' Customer refuse to pay'. Our Clients ask 'Did they say why'? They want to know the exact concerns of the client and the specific reason for non payment. The software in its present state does not cater for that. I suggest an addition box, we can note for example....'customer refused to pay as they are unhappy with the service provided as it did not work the way they expected'. This gives the client a clearer view of what is the problem and how to address it and points out to them that it clearly a problem of what was told to them at the time of purchase or where they may have misunderstood what was said to them by the Sales Representative.

  • Quelle des Nutzers 
  • Bewertet am 26.7.2018
Dwayne J.
System Administrator
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 4.10.2017

"Straightforward and to the point."

Vorteile: *The ability to customize the interface to your liking.
*Easy of use.
*Customer Support.
*Secured personal data

Nachteile: The initial Login Screen I think needs a better presentation (Graphical Upgrade) as well as the user interface.

  • Quelle des Nutzers 
  • Bewertet am 4.10.2017
Walter P.
President
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.9.2018

"What I like About Casetrackerlaw"

Kommentare: The number 1 thing that I really like is that I can give my clients access to their own private portal. They can enter and monitor their claims 24/7, they can run and generate multiple reports. This frees me from running multiple reports a month for multiple clients. And my clients love being involved in the process.

Vorteile: I have been using Casetrackerlaw for the past 3 years and absolutely love it. I can access this software no matter where I am to check on cases that have deadlines. The software is easy to learn and it's easy to introduce and teach new employees how to use it. I really like that all claim information is stored in one place and easy to get to. The support, I have found, is excellent. If I call, there is someone that answers the phone and actually talks to me.

Nachteile: I have yet to find any issues with this software.

Antwort des Softwareanbieters

von CasetrackerLaw an 18.10.2018

Thank you Walter for the wonderful review.

  • Quelle des Nutzers 
  • Bewertet am 25.9.2018