Wer nutzt diese Software?

Retailers in Fashion & Apparel, Books/Music, Health/Nutrition and General Merchandising. In single location, multi-state, multi-store or multi-country with multi currencies or variable tax.

Durchschnittliche Bewertung

67 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.1 / 5
  • Funktionen 3.9 / 5
  • Preis-Leistungs-Verhältnis 3.9 / 5

Produktdetails

  • Startpreis 895,00 $/einmalig
  • Preisinformationen Secondary workstation or second license is $495
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Microhouse Systems
  • http://www.multiflexrms.com
  • Gegründet 1991

Über MultiFlexRMS

Retail Management System for single or multi-store POS program for retailers in Fashion, Books/Music, Health/Nutrition and General Merchandising ... to Control Inventory, Manage Client Relationships, Financial Reporting & Automates Sales/Marketing functions.

Integrates your eCommerce & physical store.

Program is reliable, secure and supported by trained RMS Experts.

MultiFlexRMS Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Berichterstattung / Analyse
  • Bestandsoptimierung
  • Bestückung
  • Einzelhandel-Lagerverwaltung
  • Fertigungsbestandsmanagement
  • Lagerhaus-Management
  • Lieferanten-Management
  • Mobiler Zugriff
  • Multichannel-Management
  • Nachbestellungen verwalten
  • Produktkennzeichnung
  • Prognose
  • Artikelverwaltung
  • Auftragsmanagement
  • Beschaffungsmanagement
  • Kostennachverfolgung
  • Lieferanten-Management
  • Nachbestellungen verwalten
  • Prognose
  • SKU / UPC-Codes
  • Seriennummern-Nachverfolgung
  • Strichkodierung (Barcode)
  • Zuweisung
  • Auftragsmanagement
  • Berichterstattung / Analyse
  • Bestell-Management
  • CRM
  • E-Mail Marketing
  • Elektronischer Handel
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Provisionsmanagement
  • Retourenmanagement
  • Treueprogramm
  • Versand
  • Waren-Management

Die hilfreichsten Reviews für MultiFlexRMS

Managing my stores with the right Retail Management System (RMS)

Bewertet am 1.10.2018
Mario R.
CEO/General Manager
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: " When I open my first store for Cosmetics and Beauty tools I had no idea of the retail business. Coming from the financial world, I felt overwhelmed with so many little products that I needed to handle, so many varieties and colors, that I thought "I will never get control over what I am doing here". I tried many softwares, with a huge amount of time invested but couldn't get control of cash flow, tender types and most important of all,…over the stock. When I contacted MHSystems, they listen to me and asked critical questions of my business….exactly the ones I needed to be in control of,…and they were not only ables to understand my business but also suggest me the right retail software to handle my specific type of business…Until then I didn't know that there were specific softwares depending on the type of retail you are in. Furthermore, they gave me several papers and documents to read and study which illustrated me on how to use the right software they were offering me and how to make adequate control of the key variables of my business . It was not until I started following the "good practices" and follow the "know how" that MHSystems has on the retail industry by using their software when I begun to take control of my business. Coming from the financial world I know that stock and money are the most important things to take care of and the RMS has all the necessary controls and management tools to ensure these aspects are being permanently monitored and controlled. Furthermore, RMS has helped me to grow my company in several store every year because it just has what it takes to help you manage small to middle size companies on the tips of your finger. Of course you must be constantly studying and learning all the features this software has in order to produce more with less effort and time, but once you learn the logics on which the software is based then is like you are given 25 years experience from MHSystems right into your brain.,..you can't fail in your business if you work with these tools by your side."

Vorteile: 1.- Scalable solution when your business begin to grow. I begin with one (1) single store, I have 10 Stores now and growing…Even a Franchise version allows to expand even more your business if you want.
2.- Total POS control, flexible promotions set up.
3.- Easy functionalities for Staff, complete set of features and reporting for Managers and owners.
4.- Accurate stock management. Bin location, Expiration dates, samples, damages, Serial Nos., etc.
5.- Powerful and accurate solution (specially for those with financial and business background).

Nachteile: Basic features are easy. BUT Not that that easy to learn all the middle to high features,… if you are planning to get the most of it you will need to invest time in order to learn and understand.

Stable, Functional, Outstanding POS System

Bewertet am 25.1.2019
Angela R.
Owner
Bekleidung & Mode, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our Seattle-based small business purchased the Retail Management Software (RMS) for Fashion from Microhouse Systems in 2010, about 8 years ago and we have been using it successfully ever since. This is a very straightforward, Windows based system that meets all our needs ranging from a 100% accurate & easy POS to ring up sales and Customer Relationship Management...to...an outstanding Inventory management system to order, receive, price and tag our goods for sale (apparel, accessories, shoes, gifts, consignment jewelry) and more. There is a somewhat steep learning curve at first, as it has so many functions. I have found the POS easy to train new sales associates, and likewise my store managers can delve in deeper into the software to utilize more functions with ease (does take some practice and learning though) Each year, the Microhouse team performs automatic upgrades and adds more and more useful (sometimes eye opening) reports to help me better understand my business. The phone-based customer service from Microhouse is outstanding, though our staff does have to pay attention to the time difference as we are in the US and they are in Canada. One major feature of this POS is its stability. Our RMS-POS system has never malfunctioned, there's been ZERO downtime, and it has never been hacked or infected by a virus. (Note: we run this system on two older model Windows' PC's along with Kaspersky Total Security, connected to the Internet) .

Vorteile: The way in which the Customers, Inventory and Sales are all interlinked, and the personalized customer service and support you will receive.

Nachteile: The basic function of ringing up customers is easy and straight forward, but I can be difficult to train new employees on all the intricacies beneath the basics.

SoSO.... you get what you pay for....

Bewertet am 27.6.2018
Chris C.
Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Somewhat easy for daily use for the staff, for management, much MORE work :( Reports are many, but also means confusing at times

Nachteile: Customer support is confusing to get a hold of, I also have a 3 hour time difference, so my answers are usually 2-3 days later. Floor restocking report has a 1 minute "bug" where there's a blindspot and may affect you. They don't sound interested / willing to integrate their system w/ other credit card machine companies (they support only 2 services!) For some odd reason, I keep finding bugs in their system, and their latest update makes NO SENSE, why do I need to hit ANOTHER button to get the mix+match to kick in, before the update - it was automatic - do you see your grocery store checkout have a mix and match button? IT's AUTOMATIC! Every single one of my concerns that I've had in the past 2 years have gone unanswered and ignored - running a retail store is hard enough, and trying to get the backend support from these guy - it's like pulling teeth at times. I've been with them over 2 years - I've 2 different Tech support individuals (assigned) now, they got some turnover going on over there!

Good system with lots of tools and functions.

Bewertet am 26.6.2018
Lyndsay B.
Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: RMS is great for customer relationships. I can easily see my list of clients, their purchase history, sizing, contact info, and any notes I make on their file. The functionality is good, with lots or reporting tools to better manage my business. Previously we operated with a cash register which didn't record anything, and kept tags as our tracking. With RMS, we can easily pull up sales figures from any given period, our top selling and slow moving styles, floor restocking, and much more. And counting inventory has gone from a two day ordeal to just a couple of hours. This system has definitely improved my business. Multiflex was also the only company I was working with who offered a payment plan, which made a huge impact as a small business.

Nachteile: The only down sides I have experienced in the last two years of using RMS is if there is a system update to my computer, sometimes it will interfere with the RMS system and I need to contact customer service to get the system operating again. But I would imagine this is an issue any software would have.

Too big for a small business.

Bewertet am 28.1.2019
Hal S.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: To be honest, if I was starting again with a p.o.s. inventory data program it would not be RMS. I shoud have looked for a smaller system. I remember a system called "Shop Keeper" that similar size business to mine worked well with. I have thought many times that the manual, paper and pencil system we used prior to RMS would be less stressful.

Vorteile: Gave us an extensive inventory data base. The till module works well for staff checking out customers. A few reports give very valuable information. For a large enterprise with the staff that understand information technology it looks like a powerful system.

Nachteile: Way too complex for a small business. Some reports do not match other reports that should agree. Too many reports, most of which we have no use for. At first customer service seemed a bit impatient with us. on one occasion my staff member needed help when I was away, the person she talked to was very impatient with her. She no longer felt confident to call for help if needed. That has improved.

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