--- description: Detaillierte Informationen über PHP Live! zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PHP Live! Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Live-Chat Software](/directory/30797/live-chat/software) > [PHP Live\!](/software/127115/php-live) # PHP Live\! Canonical: https://www.capterra.com.de/software/127115/php-live Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/127115/php-live?page=2) > Open-Source-Live-Chat für eCommerce, Bildung und gemeinnützige Organisationen. Angetrieben von PHP und MySQL. > > Bewertung: **4.6/5** von 16 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 16 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: PHP Live - **Region**: LONGMONT, USA - **Gegründet**: 2002 ## Gewerblicher Kontext - **Startpreis**: 10,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, Deutschland, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Autoresponders - Berichterstattung / Analyse - Chat / Messaging - Echtzeit-Chat für Kunden - Kundenspezifisches Branding - Mobiler Zugriff - Offline-Formular - Proaktiver Chat - Third-Party Integrations - Transfer / Weiterleitung - Transkripte / Chatverlauf ## Integrationen (9 insgesamt) - BigCommerce - Gmail - Google Maps - Joomla - Meta for Business - OpenCart - WHMCS - WordPress - X-Cart ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Live-Chat Software](https://www.capterra.com.de/directory/30797/live-chat/software) ## Alternativen 1. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1755 reviews) 2. [WhatsApp](https://www.capterra.com.de/software/180345/whatsapp) — 4.7/5 (16317 reviews) 3. [Slack](https://www.capterra.com.de/software/135003/slack) — 4.7/5 (24059 reviews) 4. [Text Request](https://www.capterra.com.de/software/167015/text-request) — 4.6/5 (1193 reviews) 5. [LiveChat](https://www.capterra.com.de/software/62194/livechat) — 4.6/5 (1716 reviews) ## Nutzerbewertungen ### "Flexible chat software that keeps improving" — 4.0/5 > **Dmitriy** | *19. Februar 2020* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: - Easy code changes for custom integration with Hubspot - Flexible interface to accommodate multi-brand environment - Internationalization options - Quick email responses from support - Reasonable cost > > **Nachteile**: We would love to see Whatsapp or FB messenger integrations as added channels ----- ### "All the bells and whistles you'll ever need\!\!" — 5.0/5 > **Donovan** | *25. Februar 2020* | Fotografie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love how many functions it has. It's amazing how robust the software is for the price of the application. I love that it has business hours so incase your loved in via the mobil app, it automatically turns off requests after a specified time. > > **Nachteile**: The software has a lot of different customization but the layout and the organization it's not my favorite. > > Only have to contact someone regarding a billing problem they were fast in responding and helping me out. ----- ### "Left us high and dry" — 2.0/5 > **Verifizierter Rezensent** | *11. April 2022* | Staatsverwaltung | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: This software was a good fit for us. It handled just chat and no CRM or ticketing tools that were overkill for our use. It gave us a hosted solution which was a need for our organization. > > **Nachteile**: Screen sharing would've been a nice feature. > > We had been loyal customers for years. All of a sudden we got a notice that we had less than 30 days to find a new solution because they were abruptly ending the hosted service. They would not refund the remaining months of our contract. They offered to give us the software to put on a host for free(but not really since we had months remaining of our contract). Sounds like the company is unstable. ----- ### "Easy to Use, Good Support, Good Price" — 5.0/5 > **Megan** | *6. März 2019* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Their support is just stellar. They really listen to feature requests and will talk through ideas with you, not just reply with a stuffy automated response. They're also very quick/frequent with their software updates. > > **Nachteile**: The only thing I don't like is that anytime there's an update, there seems to be CSS changes. I know they're trying to perfect the system, but when the background colors slightly change every time we update the system, some of our team members realize there was an update and will subconsciously look for things that are broken/slow/don't work the way they expect. I'd also like to be able to promote individual users to have setup admin capabilities, instead of having one setup admin account that we all share credentials for (just the managers, that is). ----- ### "Great Software, nice solution" — 5.0/5 > **Alexander** | *24. Februar 2020* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Our company tries several programs to provide Live Support to our customers, and at the moment we try PHPLive we loved, it is easy to install, easy to configure, and most importantly easy to use. Our customers love our Support Platform and love more our chat system. > > **Nachteile**: The Upgrade procedure is not easy if you don't have the experience, you need hi-end support from some programmer or someone to know about PHP and MySQL to understand what files to save or replace. > > We love the PHP Live solution, help us to open a near channel with our customers, we have always 5 stars on all our support chats, and is not only for our team is because the platform works and the clients loved as much as we love it. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/127115/php-live?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/127115/php-live) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten