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seit 15 Jahren bei der Softwareauswahl

Was ist CivicRec?

CivicRec ist kompetent bei lokaler Stadtpark- und Freizeitmanagementsoftware. Eine Nutzeroberfläche, die sowohl für dein Personal als auch für deine Mitglieder einfach zu verwenden ist. Robuste Tools für die Verwaltung von Aktivitäten, Anlagen und Point-of-Sale-Transaktionen mit integrierter Funktionalität zur Verwaltung von Mitgliedschaften, Trainern, Sportligen und Ticketverkauf. CivicRec ist die Komplettlösung, um eine effiziente Organisation zu führen und den Umsatz zu steigern.

Wer verwendet CivicRec?

Lokale Stadtparks und Freizeiteinrichtungen

CivicRec Software - 1
CivicRec Software - 2
CivicRec Software - 3
CivicRec Software - 4
CivicRec Software - 5

Du bist nicht sicher, ob CivicRec das Richtige ist? Mit einer beliebten Alternative vergleichen

CivicRec

CivicRec

4,3 (43)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
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Keine Integrationen gefunden
4,1 (43)
4,1 (43)
4,5 (43)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
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Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
26
Keine Integrationen gefunden
3,6 (37)
3,6 (37)
3,9 (37)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über CivicRec

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,1
Kundenservice
4,5
Funktionen
3,9
Preis-Leistungs-Verhältnis
4,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
60%
4
21%
3
12%
2
2%
1
5%
John W
John W
Manager in USA
Verifizierter Nutzer auf LinkedIn
Staatsverwaltung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CIVIC REC

5,0 vor 5 Jahren

Kommentare: The use of CIVIC REC in our department...I can't put a value on it. Our employees love it, as well as our citizens in this great county!

Vorteile:

The Flexibility of the product puts it at the top of the heap for our Department's needs. The already canned Financial and Roster reports are 2nd to none. The reports capture all the information that our Finance folks want to see. Being web-based instead of seat or hardware based has been the key to our success. Being restricted by seat usage really infringed on our customer service. Now, that we are web-based, we the ability sign up anyone and at anytime and at any location.

Nachteile:

The occasional updates sometimes interfere with our business the next day, but 99% of the time, it is fixed within the hour.

Antwort von CivicPlus

vor 5 Jahren

Thank you John for your review and feedback and for being a part of the CivicPlus and CivicRec family. We appreciate your comments regarding the flexibility and reporting. Thanks, CivicRec Team

Amy
Communications Coordinator in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

User Friendly, Seamless Integration and Endless Customization

5,0 vor 3 Jahren

Kommentare: I have only been utilizing the software since March, and we did not launch until May and then because of COVID and amenity closures we only opened part of our facilities. My only "trouble" is not with the software itself, but with my assigned account manager and the difficulty in reaching them and the delayed response. I do however have GREAT service from the phone and online chat feature. Those team members are quick to respond, ask for details to better understand and provide an accurate and effective result.

Vorteile:

I was very pleased with the customization of the software. Having multiple facilities, amenities and rates it was a lot to set up, however the customization was well worth it. The training was informative and the trainers were great at showing examples with our facilities, not just a mock up/sample facility. The functionality is great and very user friendly. There are multiple ways to set up a permit for example and although one method might be "preferred" by the trainers you can accomplish the same goal in at least three different ways. This is a benefit when you have multiple admins as each person may work with different set ups easier.

Nachteile:

The set up, although very customizable was also VERY intense. We have not fully begun using all of the product features due to the complexity of setting everything up prior to launch. The most impactful functionality that I feel is missing is one related to field rentals. Our property rents 3 soccer fields and a softball field and we rent them at an hourly rate of $10/hour or a league rate of $124 for 10 consecutive weeks (2 days/week, 2 hours per day max). In the set up of these facilities there is no way to set up the $124 rate. If I set the minimum rate of $124/block with 20 units = 1 block and then I set the min units to 20 and the max units to 20, if the user doesn't select all 20 days available within the permit the system breaks down the rate/hour. So, if a user only selects 19 days out of the 20 max they can schedule the system only charges them $117 instead of the $124 I want charged. The other function that I wish were available were a feature to provide the user with "if this - then that" questions. We have a trailer with tables and chairs and a bbq and other items for a household bbq/block party and we rent this to residents, however a lot of residents just want some of the chairs or some of the tables. It would be great if we could ask the user how many tables they are requesting. If they only need 3 of the 20 we have then we could possibly rent out the other 17 to another resident, rather then having all items unavailable if one user just takes a few

Antwort von CivicPlus

vor 3 Jahren

Thanks for your review! We are so glad that CivicRec has proven helpful for your organization. Thanks for being part of the #CPfamily and using CivicRec. You may find our Quarterly Enhancement webinars helpful. The webinar provides instruction on product updates and new features along with tips and tricks for getting the most out of the CivicRec solution. Check the Resources section of the CivicPlus.com website to register for our next webinar. Past webinars are also available. We appreciate your feedback very much.

Steve
RWB Community Center Programs Manager in USA
Erholungseinrichtungen & -dienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Do Not Recommend

1,0 vor 5 Monaten

Kommentare: The problems with Civic.rec are abrupt and numerous. Unreliable software filled with glitches and poor website formatting and management. Poor customer service filled with no answers but work arounds to the problems. When discovering that Civic.rec could not communicate with Yahoo emails we were told to create a VPN instead of the website doing the obvious thing and working to find a solution with Yahoo. They were not up front with just how poorly their tech support is run or the existing issues with the software.

Vorteile:

While it does streamline things it does not make up for how clunk and over all bug filled the site it.

Nachteile:

From Facility rentals to Program set up we have encountered copious amounts of issues errors and bugs that exist in the software. Tech support frequently offers work arounds instead of actual solutions to the issues with their product.

Maya
Administrative Support Coordinator in USA
Erholungseinrichtungen & -dienstleistungen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Civic Rec Review

5,0 vor 3 Jahren

Kommentare: Civic Rec has allowed our divisions to work together more closely and more concisely. Being able to send reports automatically has allowed a streamlined and accurate way to serve our community.

Vorteile:

The ease of use makes for ease in training and public use.

Nachteile:

I would like to have updates and training periodically available to stay up to date, it is currently not an option. Also, there are a lot of add-ons that I'm unable to utilize, such as Civic Plus.

Antwort von CivicPlus

vor 3 Jahren

Thank you so much for your review. We are glad that CivicRec is intuitive and enables collaboration across divisions. Thank you for being part of the CivicPlus family and a CivicRec client! You may find our Quarterly Enhancement webinars helpful. The webinar provides instruction on product updates and new features. Check the Resources section of the CivicPlus.com website to register for our next webinar. Past webinars are also available.

Kelly
Leisure Services Manager in USA
Erholungseinrichtungen & -dienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Why we choose CivicRec

5,0 vor 3 Jahren

Kommentare: We are able to easily complete our programming and registration tasks within a resource that all of our staff have access to. The information we provide our citizens is consistent. We utilize CivicRec for programming, registrations, facility reservation management, point of sale operations and reporting. It is a comprehensive management system. Participants young and old use the system daily and with ease to check-in to their classes and programs!

Vorteile:

I find the software intuitive and easy to use. As we complete the event or programming entry, our catalog of programs is done. The reporting options are expansive and extremely useful for budgeting purposes, program evaluations and trends. Communicating with participants is very easy via CivicRec.

Nachteile:

The Knowledge Base does not provide enough details at times. Sometimes it is difficult to find the appropriate guide and instructions. However, when we encounter this we will call CivicRec and receive the help needed.

Antwort von CivicPlus

vor 3 Jahren

Thank you so much for your review. We are glad that CivicRec is intuitive and participants can use it with ease. You are correct, local municipal parks and recreation departments are exactly what CivicRec is designed for. Our software excels at facility and activity management and we work closely with parks and rec personnel across the country. Thank you for being part of the CivicPlus family and a CivicRec client!