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seit 15 Jahren bei der Softwareauswahl

Was ist MyRec.com?

MyRec.com ist eine umfassende webbasierte Software, die dein Freizeitmanagement vereinfacht. Die Lösung umfasst Programmmanagement, Anlagenreservierung, Point of Sale, Mitgliedschaft, Online-Registrierung, robuste Berichterstattung und erstklassige Supportmitarbeiter, die in Parks und Freizeiteinrichtungen tätig sind.

Wer verwendet MyRec.com?

Freizeitmanagementlösung für kleine und mittlere Unternehmen. Sie unterstützt dabei, den Kundenservice zu verbessern und die Betriebskosten zu senken, bietet Echtzeit-Programminformationen und vieles mehr.

MyRec.com Software - 1
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MyRec.com Software - 5

Du bist nicht sicher, ob MyRec.com das Richtige ist? Mit einer beliebten Alternative vergleichen

MyRec.com

MyRec.com

4,6 (142)
2.850,00 $
Jahr
Kostenlose Version
Kostenlose Testversion
55
Keine Integrationen gefunden
4,4 (142)
4,6 (142)
4,9 (142)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
2.950,00 $
Jahr
Kostenlose Version
Kostenlose Testversion
75
2
4,6 (83)
4,7 (83)
4,9 (83)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über MyRec.com

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,4
Kundenservice
4,9
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
62%
4
34%
3
4%
Andrew
Andrew
Recreation Director in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

MyRec has been a wonderful program for our department!

5,0 vor 6 Jahren

Kommentare: Ease of use for myself and the public, lots of customization options, digital sign in and sign out creates a permanant record that can be accessed by all my instructors.

Vorteile:

The software allows for quick and easy creation of simple activities, while still allowing you to really customize activities when it is required. Our old software got so many complaints from our users. With MyRec, the most common thing that I get is that someone forgot a password. We surveyed our customers from our summer program, and on a scale of 1-5 (with 1 being the worst) MyRec got all 3-5 and not a single 1 or 2. I highly recommend the software to other departments. Customer service is top notch and has been able to answer all my questions, even if they are complicated and abstract.

Nachteile:

While there are a lot of options to apply discounts to programs or people, there have been a few times where they way I wanted to apply a discount didn't work (ie, a discount for signing up for multiple days of a program). There have been work arounds and customer service has always been great with helping me.

Antwort von MyRec.com

vor 6 Jahren

Thanks for the great comments Andrew!

John
Director of Parks & Recreation in USA
Erholungseinrichtungen & -dienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Customer thoughts after 18 years of using MyRec

4,0 vor 8 Monaten

Kommentare: Over the years MyRec has evolved from a bare bones inexpensive software package to what I consider to be one of the most user friendly options (on both the management and public sides) on the market and by far the best value for your money.

Vorteile:

1. The MyRec customer service is second to none! There are no endless chat bots to "talk" too; just simply pick up the phone and talk to a real person in the United States. The internal Help Desk can also answers many of the questions quickly.2. Customer feedback is always welcomed and they are very proactive in implementing suggestions which=h has allowed them to keep up with the industry and outpace competitors. 3. They are a small business focused on one thing: being the best Parks & Rec software in the industry. I feel that over the years they have achieved this.

Nachteile:

1. They do not have all the bells and whistles as the software from larger companies. Each year they implement more options and are quickly catching up. 2. For a small to mid size/large department they are perfect. Metropolitan/County sized departments may find limitations.

Antwort von MyRec.com

vor 8 Monaten

It has been a pleasure serving your department! Thanks so much for taking the time to review, and for being a loyal customer. We are thrilled the software is growing to meet your needs.

Katarina
Recreation Director in USA
Staatsverwaltung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

MyRec Meets Our Department Goals

4,0 vor 2 Wochen Neu

Kommentare: MyRec is a good product that is meeting our department needs. I stand by their strong staff and customer service and notice their willingness to find solutions to our programming needs. Thank you!

Vorteile:

I appreciate that MyRec is a comprehensive service and software that adapts to our Rec Department's needs. We can offer daily, weekly, and one-off programming, field reservations, scholarships, and more. The software does take some getting used to, but ultimate has met all of our needs.

Nachteile:

There are parts of MyRec that are not user friendly. I have found that when I am creating a new program, or complex program, I should call the customer service line or request an appointment with MyRec staff. The staff are extremely helpful and share details that are not always in the how-to videos.

Antwort von MyRec.com

vor 2 Wochen

Thank you for sharing your use of the software, and happy it is meeting your needs. It's been a pleasure serving your department.

Nancy
Recreation Manager in USA
Erholungseinrichtungen & -dienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

"Over 55" Recreation Manager and Farmer Market Manager

3,0 vor 11 Monaten

Kommentare: I appreciate all the help I have received from customer service. They are amazing!

Vorteile:

There is only one thing I like about myrec, which is the customer support. The customer support is amazing, they are always there to answer and help with problems. I call all the time and have become very friendly with the staff. They always answer the phone and always help me fix whatever problem I'm having.

Nachteile:

I do not like myrec. I keep a little book in my desk called the " I hate MyRec book" and I write down all of the stupid problems I have. Things that should be simple are not. Looking up a name, you can't put in the name , Chin, b/c the Chins will not come up, it starts with A's. Or, I know someone is in the system, put in the name, spelled correctly but it still does not show up. The system insists I put in information I do not have, so I have to make it up, like birthdays, addresses, emails. Why can't I leave it blank. I hate that it always forces me to confirm this stuff but at the same time it won't stop people from making duplicates, which I can't delete of ever merge together, b/c its not simple. In our old system, you would pick a group and click send email, now I have to click nine times to do the same thing! Nine times! The same thing with labels, in the old system, find the group hit labels, this system, you have to dig for it. When looking up information I see a lot I don't need and nothing I want is on the same page. How about the persons name, address, phone, etc. on one page, ( the address is on a different page) with.. the activities they are in and the credits/ balances they owe? While I think the support is amazing, I hate that I have to call constantly for the smallest stuff. I do not defend this company to the public at all. I constantly get negative feedback from the public and I have to turn into the IT person to fix it.

Antwort von MyRec.com

vor 11 Monaten

We do appreciate the time it took to do this review, but we'd love the opportunity to address your concerns as this is not the norm of the MyRec.com software reviews we are receiving. We also wish you gave client support a better rating seeing that is what you love about the company.

alyssa
Assistant Director in USA
Erholungseinrichtungen & -dienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Long time user

5,0 vor 3 Monaten

Kommentare: Great. It has helped myself and our department tremendously.

Vorteile:

Having the ability to have registrations, balances, contact info etc. all in one place. The ease of finding financial reports is great. Someone is always available to talk to about issues. Access to members through text and email blasts.

Nachteile:

Some of the registration processes can be difficult for users. The one way input method for various programs. It's not always a one size fits all. I wish it was easier to edit payments.

Antwort von MyRec.com

vor 2 Monaten

Much thanks to loyal clients like yourself, and also for submitting a review. Happy to hear it is simplifying your recreation management!