Tour & Activity Booking System

Tour & Activity Booking System

von TrekkSoft

Wer verwendet Tour & Activity Booking System?

Über 1000 Tour und Activity-Provider auf der ganzen Welt nutzen TrekkSoft, um ihre Gesamteffizienz zu erhöhen, indem die Zeit verringert wird, die sie für Aktualisierung des Inventars, Annahme von Buchungen und Umsatzerzeugungen aufbringen.

Was ist Tour & Activity Booking System?

Erhalten Sie eine 14-tägige kostenlose Testversion und maßgeschneiderte Demo von TrekkSofts Tour & Activity Software. TrekkSoft hilft beim Verwalten von Buchungen & Inventar, während gleichzeitig der Online & mobile Vertrieb optimiert wird. Entwickelt, um Einkäufe der Kunden zu erhöhen, TrekkSofts rationalisiertes Buchungs- und Zahlungssystem führt die Besucher von einer Tätigkeits-Detailseite zur Kasse in nur wenigen Sekunden. TrekkSoft verbindet Dich auch mit ungenutzten internationalen Märkten und strategischen Partnerschaften mit anderen Unternehmen, für eine schnelle Expansion.

Tour & Activity Booking System – Details

TrekkSoft

http://www.trekksoft.com/

Gegründet 2010

Tour & Activity Booking System – Preisübersicht

Tour & Activity Booking System bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Tour & Activity Booking System findest du unten.

Kostenlose Version

Ja

Gratis Testen

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Tour & Activity Booking System Funktionen

Reisebürosoftware
Angebote / Schätzungen
Dynamische Inhalte
Flug-Buchung
GDS-/OTA-Integration
Kundenmanagement
Reiseplan erstellen
Zahlungsabwicklung
Zentrales Reservierungssystem
Angebotsmanagement
Angebotsmanagement
CRM
GDS-/OTA-Integration
Lieferanten-Management
Package Creation
Preismanagement
Reiseplan erstellen
Reservierung von Akitivtäten
Reservierung-Management
Ressourcenmanagement
Waiver Management
Website-Management
Zahlungsabwicklung
Zentrales Reservierungssystem

Tour & Activity Booking System – Nutzerbewertungen

Zeigt 5 von 184 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.4/5
Funktionen
4.2/5
Preis-Leistungs-Verhältnis
4.2/5

We use Trekksoft daily for all of tour operations.

Bewertet am 14.9.2019
John Y.
Manager
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall A+ there is nothing as good as it out on the market at the moment and I have looked at them all. If a company wants to take their booking seriously they should use the Trekksoft backbone and customise it to suit their needs.

Vorteile: It is a turnkey system with a full back end support staff. The management of the booking process is designed for ease of use and the best user experience.

Nachteile: Because it is a new more people need to use the software in order to grow the network, this happening as more and more companies trust the system.

Antwort des Softwareanbieters

von TrekkSoft an 22.1.2020

Dear John,

Thank you for your feedback, we are happy to work with you and to see that you are successful with our system so far.

We are looking forward to many more years of partnership with you.

Best Regards,

The Trekksoft Team

Happy, but I hope in future improvement

Bewertet am 7.12.2019
Elena G.
Booking & Content Assistant
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Generally speaking I am very happy with Trekksoft, and I hope to have more possibility and function in future.

Vorteile: What I like most is that the software is very easy to use and a lot of function are very useful to manage the experiences. Also it is very easy to create a web site. The connection with the marketplace is of course one of the most important part.

Nachteile: Sometimes I would prefer to have more choices. For example I would like for the voucher to have a period of availability, so that I can set to sell the voucher only for the next two months. Or sometimes the are words (in the creation of the website or in the booking part) that I cannot change or choose if I want them to be shown or not and I can not change them. I would also like to have the possibility to suggest another activities at the end of the booking, or during.

Antwort des Softwareanbieters

von TrekkSoft an 22.1.2020

Dear Elena,

Thank you for your review, we are happy to see that you feel comfortable so far with our system and that it is helping you to manage your daily operations.

I believe some of the things you are discribing in the cons are currently possible with our system. For example our Gift Certificates (Vouchers) they have a possibility to add expiration date and recently we implemented it as well to our discount codes. Also a good option to promote tours in the check out is our multidiscount feature, I kindly invite you to check our support pages or to contact our support team to get more assistance in the topic, we will be happy to help you with more information.

Once again we are pleased to work with you and we are looking forward many more years of partnership.

Best Regards,

Your Trekksoft Team

Great app and company

Bewertet am 15.5.2019
Marianne C.
Manager
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Theres nothing i do not like because if you want to change anything they are there right away to adjust for you to fit your needs.

Vorteile: I am a client of trekksoft for several years and i highly recommend it. First customer service is fast, staff are always helpful they answer and extend help to all questions i have and even guide you in setting up your website, they do tutorial and show you how patiently. Its very easy to use.

Nachteile: None that i dont like everthng is ok. i just taught at first its hard to use but after thier team teached me and showed me its just easy to set up.

Antwort des Softwareanbieters

von TrekkSoft an 24.5.2019

Dear Marianne,

Thank you so much for taking the time to give us your positive feedback. We are happy to see that you are satisfied with our software and our service, we are hear to help our customer and positive reviews like yours is what give us satisfaction and motivates us to keep on working together with our customers.

Looking forward for many more years of Partnership.

Best,

The Trekksoft Team

Mostly horrible.... No idea how much money our business has lost because of the systems problems.

Bewertet am 26.10.2017
Verifizierter Rezensent
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: GetApp
2/5
Gesamt
2/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Two of the salesperson, are really nice and even try to help but many times it is a technical issue that they cannot solve, and that it simplifies having to send confirmation emails manually, or follow up emails and that we can create fields to get some information about our clients to be properly prepared for the type of guest coming.

Nachteile: What I like least...here is the list: -No quality customer service or person to speak to (especially on weekends which are our busiest days)
-A little mistake can be nearly impossible to fix easily without having to do HOURS of work to fix it.
-The calendar online fits HORRIBLY on an iphone (where most of our bookings are done) and many of our customers say they cannot book, but it's just likely that it is not obvious that you have to scroll or click.
-Tons of bugs that have prevented customers from booking.
-Guests tell us all the time they cannot book
-Paypal doesn't work sometimes
-The app has to be shut down and reopened to be accurate
-The app has TERRIBLE and limited functionality
-We see people that are trying to book all the time and don't - but we have no idea if it's because they can't or just get frustrated and give up.
-I don't think that anyone from the technical department asks for feedback from non-trekksoft users who aren't accustomed to how the app works (try asking people to use it off the street)
-Clients complain that confirmation emails go to spam
Honestly, with all the issues we've had, I am surprised they are in business. To me, all the problems we have had is completely UNACCEPTABLE for a business that is supposed to help augment and simplify your business process. I have to CONSTANTLY do test bookings and be monitoring to be sure there are not problems. This takes hours per week of supervision and creates sooo much stress. The worst part, is no one probably has any idea how much business they are losing unless you spend all your time monitoring it. Don't waste your time or money with them...do your research and go elsewhere.

professional booking system with high degree of customer care

Bewertet am 3.6.2019
Perrine S.
CEO
Freizeit, Reisen & Tourismus, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We were searching for a booking software that would take away a lot of things we were doing individually. TrekkSoft enabled us to have great automatisms and therefore reduce the workload and the mistakes that it could result in. Easy to use, great design and logic steps for enhanced usability

Vorteile: -) great customer support
-) high level of development based on the needs of the customer
-) high usability, just sometimes too many steps
-) Backend handling through App, perfect for when you are on the go
-) Great API connections and additional incorporations in order to allow automatisms, such as Google Calendar and Zapier

Nachteile: -) Sometimes it is not adequate for human guides as resources
-) Payouts could be more friendly for accounting and controlling issues

Antwort des Softwareanbieters

von TrekkSoft an 28.6.2019

Dear Perrine,

Thank you so much for taking the time to leave us a review, your feedback is always important for us.

We are happy to hear that you have been successful with the system so far and that it is helping to reduce the workload.

We will really appreciate if you could give us more insight about why the resources are not working as expected for you so we can follow up on that and try to improve if possible. And as well about the payouts.

Thanks again for your great feedback.

Best,

The Trekksoft Team