Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist TrekkSoft?

Erhalten Sie eine 14-tägige kostenlose Testversion und maßgeschneiderte Demo von TrekkSofts Tour & Activity Software. TrekkSoft hilft beim Verwalten von Buchungen & Inventar, während gleichzeitig der Online & mobile Vertrieb optimiert wird. Entwickelt, um Einkäufe der Kunden zu erhöhen, TrekkSofts rationalisiertes Buchungs- und Zahlungssystem führt die Besucher von einer Tätigkeits-Detailseite zur Kasse in nur wenigen Sekunden. TrekkSoft verbindet Dich auch mit ungenutzten internationalen Märkten und strategischen Partnerschaften mit anderen Unternehmen, für eine schnelle Expansion.

Wer verwendet TrekkSoft?

Über 1000 Tour und Activity-Provider auf der ganzen Welt nutzen TrekkSoft, um ihre Gesamteffizienz zu erhöhen, indem die Zeit verringert wird, die sie für Aktualisierung des Inventars, Annahme von Buchungen und Umsatzerzeugungen aufbringen.

Wo kann TrekkSoft bereitgestellt werden?

Cloudbasiert
On-Premise (vor Ort)

Über den Anbieter

  • TrekkSoft
  • 2010 gegründet

Support für TrekkSoft

  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Andorra, Antigua und Barbuda, Argentinien, Aruba, Australien und 86 weitere

Sprachen

Deutsch, Englisch, Französisch, Italienisch, Niederländisch und 2 weitere

TrekkSoft Kosten

Startpreis:

Nicht vom Anbieter bereitgestellt
  • Ja, kostenloser Test verfügbar
  • Ja, Gratisversion verfügbar

TrekkSoft bietet eine Gratisversion und eine kostenlose Testversion.

Über den Anbieter

  • TrekkSoft
  • 2010 gegründet

Support für TrekkSoft

  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Andorra, Antigua und Barbuda, Argentinien, Aruba, Australien und 86 weitere

Sprachen

Deutsch, Englisch, Französisch, Italienisch, Niederländisch und 2 weitere

TrekkSoft – Videos und Bilder

TrekkSoft Software - 1
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6 weitere anzeigen
Videos zu TrekkSoft
TrekkSoft Software - 1
TrekkSoft Software - 2
TrekkSoft Software - 3
TrekkSoft Software - 4
TrekkSoft Software - 5

TrekkSoft Funktionen

  • Angebote / Schätzungen
  • Anmerkungen zur Reservierung
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • CRM
  • Elektronische Zahlungen
  • GDS-/OTA-Integration
  • Gruppenreservierungen
  • Kalenderverwaltung
  • Kanalmanagement
  • Kundenbetreuung
  • Kundendatenbank
  • Kundenmanagement
  • Lieferanten-Management
  • Online-Buchung
  • Paketerstellung
  • Preismanagement
  • Reiseplan erstellen
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Reservierungs-Management
  • Ressourcenmanagement
  • Zahlungsabwicklung
  • Zentrales Reservierungssystem

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Bewertungen über TrekkSoft

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,2
Kundenservice
4,4
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
66%
4
23%
3
4%
2
3%
1
4%
John
John
Manager in Brasilien
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We use Trekksoft daily for all of tour operations.

5,0 vor 4 Jahren

Kommentare: Overall A+ there is nothing as good as it out on the market at the moment and I have looked at them all. If a company wants to take their booking seriously they should use the Trekksoft backbone and customise it to suit their needs.

Vorteile:

It is a turnkey system with a full back end support staff. The management of the booking process is designed for ease of use and the best user experience.

Nachteile:

Because it is a new more people need to use the software in order to grow the network, this happening as more and more companies trust the system.

In Betracht gezogene Alternativen: Terapeak Research, Rezdy, FareHarbor und Shopify

Gründe für den Wechsel zu TrekkSoft: The Trekksoft system was designed by actual tour and activity providers which is why it uniquely solves specific problems that tour and activity providers face on a daily basis. Using input from real clients that use the software they are able to use technology to help organize a traditionally disorganized market.

Antwort von TrekkSoft

vor 4 Jahren

Dear John, Thank you for your feedback, we are happy to work with you and to see that you are successful with our system so far. We are looking forward to many more years of partnership with you. Best Regards, The Trekksoft Team

Byron
CEO in Ecuador
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best travel software for tour operators and travel agents

5,0 vor 4 Wochen Neu

Kommentare: When I found Trekksoft, was like Finally! found something that can work. We did not hesitate to try the demo, we subscribed right a way and started working, got the training online and within days started getting bookings.

Vorteile:

All the solutions given, starting with the booking widget, the POS and the way you can manage schedules for your tours/activities.

Nachteile:

Some features that can be added like the agent allocation works when I embed in a website too, filter by user agent in POS, etc.

In Betracht gezogene Alternativen: Bókun

Gründe für den Wechsel zu TrekkSoft: Bokun actually came later, I did checked out, but Trekksoft have more features. Also Trekksoft really helped me in the pandemic, when I could not pay my sub.

Antwort von TrekkSoft

vor 3 Wochen

Dear Byron, Thank you for the review, we really appreciate your feedback and we are more than happy to hear that you like our system and that it is helping grow your business. About the Agents allocation and filter, this is a topic that our Product Team has on the focus, so I suggest you to contact your Account Manager in order to receive any update about the 2024 Product roadmap. We look forward to working closely with you going forward and having a very successful year. Regards. The TrekkSoft Team

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Mostly horrible.... No idea how much money our business has lost because of the systems problems.

2,0 vor 6 Jahren

Vorteile:

Two of the salesperson, are really nice and even try to help but many times it is a technical issue that they cannot solve, and that it simplifies having to send confirmation emails manually, or follow up emails and that we can create fields to get some information about our clients to be properly prepared for the type of guest coming.

Nachteile:

What I like least...here is the list: -No quality customer service or person to speak to (especially on weekends which are our busiest days) -A little mistake can be nearly impossible to fix easily without having to do HOURS of work to fix it. -The calendar online fits HORRIBLY on an iphone (where most of our bookings are done) and many of our customers say they cannot book, but it's just likely that it is not obvious that you have to scroll or click. -Tons of bugs that have prevented customers from booking. -Guests tell us all the time they cannot book -Paypal doesn't work sometimes -The app has to be shut down and reopened to be accurate -The app has TERRIBLE and limited functionality -We see people that are trying to book all the time and don't - but we have no idea if it's because they can't or just get frustrated and give up. -I don't think that anyone from the technical department asks for feedback from non-trekksoft users who aren't accustomed to how the app works (try asking people to use it off the street) -Clients complain that confirmation emails go to spam Honestly, with all the issues we've had, I am surprised they are in business. To me, all the problems we have had is completely UNACCEPTABLE for a business that is supposed to help augment and simplify your business process. I have to CONSTANTLY do test bookings and be monitoring to be sure there are not problems. This takes hours per week of supervision and creates sooo much stress. The worst part, is no one probably has any idea how much business they are losing unless you spend all your time monitoring it. Don't waste your time or money with them...do your research and go elsewhere.

Mal
Owner Manager in Norwegen
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Surprisingly great solution even for very small businesses

4,0 vor 4 Monaten

Kommentare: Extremely positive and it has proved an excellent launch pad in our trial year as a start up business. It will come to full potential in years 2 and 3. Start up and ongoing costs are very acceptable, even for a small business. And if you need to talk to someone - service is quick, responsive and solution orientated.

Vorteile:

Customizable at all levels - and the ability to add differing approaches to offering payment for your products (vouchers etc) and the ability to add shop items too.

Nachteile:

Sometimes the terminology and vocabulary used in the menu and form systems could use more easy and accessible clarification. The help system is great at answering 'how to..?' questions, but not so great at answering 'what is...?' questions.

Antwort von TrekkSoft

vor 3 Monaten

Dear Mal, Thank you for taking the time to share your thoughts and experiences with TrekkSoft. We're thrilled to hear that our solution has been a valuable asset for your business. Your feedback on the customization options is greatly appreciated. We're constantly striving to provide flexible and adaptable features that suit a wide range of business needs. Regarding your constructive feedback on the terminology and vocabulary used, as well as the help system's effectiveness, we hear you. We understand the importance of clear communication and accessibility. We genuinely appreciate your insight into your experience, especially in comparing TrekkSoft with other platforms. Your decision to choose us during a transitional phase for your business post-pandemic means a lot to us. Thank you once again for choosing TrekkSoft and for your valuable feedback. Warm regards, Your TrekkSoft Team

Kim
Operations Manager in Portugal
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Small-medium sized business 100% satisfied

5,0 vor 8 Monaten

Kommentare: Our experience has been great from the start. The marketing agent did a great job explaining the features, answering all our questions and consulting technical support when deemed necessary. She took her time explaining everything we needed to know via videocalls.We chose to set up everything ourselves and I do recommend this if you have the time for it (as we do in low season), because this is the best way to understand how the systems works and will make it easier in the future to make small or last minute changes. Their support line is also really great in helping you with all your questions. Live chat is quickly available, albeit during limited hours, but any email is rapidly answered as well and their answers were always useful and to the point.Once everything was set up, we never had to contact the support line again. Everything runs smoothly as it should be!

Vorteile:

- Clear pricing and commission based costs. One time setup fee, but no monthly charge, very important for a seasonal business as ours.- We set all our products and rates up ourselves, but could have given the information to the support team and they would have get us started, per their suggestion. Interesting if you do not have much time to get acquainted with the in and outs of the system.- Excellent booking app for sales agents, easy to make changes in capacities if needed.- Access to a clear guest manifest through the app at any time.- Very ease to reschedule or cancel a booking in the app.- Several integration options for your website.- Rendered clear and simple to the online customers

Nachteile:

Adding a date for an activity cannot be done in the app, as far as I know, and I will just login via my browser.. I have not yet contacted support about this, because it is not a regular necessity for us and I can add it quickly via the browser.

In Betracht gezogene Alternativen: FareHarbor und Bókun

Warum TrekkSoft gewählt wurde: We started with Planyo many years ago, because it had no setup fee, was also commission based and sufficient for our needs at the time. It is however not that easy to use, has an outdated look and we could only accept online payments via PayPal.Trekksoft is more expensive, but saves us a lot of time, as the calendar and guest manifest are so easy to use for our needs. Their app is also much easier in use for our agents. Customers can have an easy, modern looking experience on our website and pay with all of the most common cards.

Zuvor genutzte Software: Planyo

Gründe für den Wechsel zu TrekkSoft: Trekksoft offered the best information and support before we even had decided. It has all the features we need and also the most interesting pricing for our business.

Antwort von TrekkSoft

vor 8 Monaten

Dear Kim, Thank you so much for taking the time to leave us a review. Your opinion is always important for us! We are happy to see your are successful with our system and most of all that you are happy with it, our aim is always to provide a good service and make things easier in the management of your bookings and business. About the issue you are facing with adding a date via the app, I suggest you to contact our Support Team. They will be more than happy to help you with this and with any other topic you would like to clarify. Looking forward for more years of relationship with you and your business. Best,