SAFE

SAFE

von Tracker Products

Wer verwendet SAFE?

Jede Organisation, die das Sammeln, Verarbeiten und Aufbewahren von einzigartigen Vermögenswerten oder Beweismitteln verfolgen muss: Alles von physischen und digitalen Beweisen über Inventare bis hin zu Fallgeschichten.

Was ist SAFE?

Viele Beweisverfolgungssysteme sind nicht viel mehr als ein glorifiziertes Inventarkontrollsystem. Es ist wichtig, ein System zu finden, das alle kritischen Bedürfnisse der Eigentums- und Beweismittelverwaltung löst. Die Software zur Beweismittelverfolgung SAFE ist mehr als nur Barcodes und Bestandskontrolle, es ist eine durchgehende Software für die Verwahrungskette von physischen und digitalen Beweisen, die jedes der kritischen Probleme der Beweismittelverwaltung löst.

SAFE – Details

Tracker Products

http://trackerproducts.com/

Gegründet 2005

SAFE – Preisübersicht

SAFE ist verfügbar ab 3.100,00 $. SAFE bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für SAFE findest du unten.

Startpreis

3.100,00 $

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

SAFE Funktionen

Asset Tracking Software
Abschreibungsmanagement
Aktivitäts-Verfolgung
Audit Trail
Barcode / RFID
Check-in/Check-out
Entsorgungswirtschaft
Reservierung-Management
Standortverfolgung
Außendienst Berichterstattung
Beweismanagement
Ermittlungsmanagement
Fall-Management
Integration der Gerichtsverwaltung
Tatort-Management
Terminplanung
Verbrecher-Datenbank
Versandmanagement
Verwaltung von inneren Angelegenheiten
Vorfall-Mapping
Zertifizierung-Management

SAFE – Nutzerbewertungen

Zeigt 5 von 17 Nutzerbewertungen

Gesamt
4.8/5
Benutzerfreundlichkeit
4.7/5
Kundenservice
4.9/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.8/5
Heather H.
Evidence Management Analyst
Rechtsberatung, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 21.5.2019

"Great system to keep Evidence in check"

Kommentare: I love having SAFE in our office. This system has allowed me to keep track of all the matters and the items that are associated to the matter. It helps me to keep people accountable for what they take and I have a lot more confidence in the system and our evidence room. I have been able to develop a media handling system wrapped around Safe and it's amazing. I have also been able to locate different items because with the migration, fields are showing now that were not showing in our previous system and it's allowing the me to see all fields and locate multiple items.

Vorteile: This system is easy to use. The barcode system is great and assist with media handling 100% better than it used to be if you are diligent in where you are placing your evidence. Uploading documents is great, fast and efficient. I take a lot of pride in my evidence room and this system and this system allows me to track the evidence better. It has a sign in sign out feature so you can hold people accountable for taking items and not returning them. Running a search on items is great and has allowed me to identify multiple items that I thought were MIA when they are just associated with another project. Adding custom fields is also amazing and having the option to take those fields out is just as great, as my company has merged amillion times and that means I have to migrate more and more systems into Safe while still keeping all information from their system in Safe. Once it's all migrated, I can take that field out and we no longer see that field.

Nachteile: Moving from Item back to matter is a huge pain. Once you click on the item you need to view you have at the very least 3 clicks to go back and view the matter and get back to the other items in the case. Adding people to a matter is not easy. If you try to add a person who has been added previously instead of asking if you'd like to add that person (It does this once) it tells you that email already exists and now you have to go to search and run a search for that person then add them to the case. This is not very efficient when adding. You also can add a document to an item without entering the item and again getting back to the other items is a pain. I just name ti document and drag and drop. If it's labeled as Item 1 then I know where it belongs instead of attaching to the item specifically.

  • Quelle des Nutzers 
  • Bewertet am 21.5.2019
Larry T.
Support Services Commander
Strafverfolgung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 21.5.2019

"Awesome Product and Equally Awesome Company!!!!"

Kommentare: Our experience with Tracker from day one has been awesome. We went from paper records in our evidence room to Tracker’s evidence solution and ultimately SAFE. Their staff was with us every step of the way as we made each of our transitions. Whenever I had an issue or needed help, Tracker’s customer service was always their taking care of us. In addition, Tracker listens to its customers. When we had an idea to make the system better, they actually listened and made the change. Not very many companies do that nowadays. I couldn’t speak more highly of a product or company.

Vorteile: This product is so easy to setup and use. You literally can be setup, trained, and entering evidence into the SAFE within a couple of hours. I took a couple of our officers, gave them logins and asked them to enter a fictitious case with several items of evidence into SAFE, without showing them how to use the system. Each officer was able to navigate the software and enter the case and its corresponding evidence without any issues or help. The system is very intuitive and easy to use.

Nachteile: The downside of any shared system is the lack of configurability in some areas of the system. With that said, the staff at Tracker have made every accommodation that we’ve asked, within reason.

  • Quelle des Nutzers 
  • Bewertet am 21.5.2019
Madison K.
Detective
Strafverfolgung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 23.5.2019

"SAFE Evidence Tracker"

Kommentare: -Less paper used
-Saving money due to not having to print evidence logs on evidence envelopes
-Saves time on checking items in and out
-Organizes evidence neatly
-Auto generated stats on what types of evidence are being collected and stored

Vorteile: Being able to quickly and easily search and view evidence pertaining to certain cases. Quickly and efficiently being able to label and store evidence, as well as check it out. Replaced hand written control forms and evidence labels for a neat organized look.

Nachteile: Prefers there was an option to observe the completed label and information added to a case, person, or item and give users the opportunity to make any necessary changes without an administrator. At this point, when adding new information, once you've moved on to a new page, you can not go back and make any changes. Being able to observe the information and make changes prior to official publishing would reduce the changes admin has to make upon officer request.

Antwort des Softwareanbieters

von Tracker Products an 27.6.2019

Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime. Your system could easily be changed to give you permission to edit your items while still in a temporary location. Have your Admin contact one of our support specialist to show you how to make this change.

  • Quelle des Nutzers 
  • Bewertet am 23.5.2019
Ron G.
Evidence Technician
Strafverfolgung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 21.5.2019

"DCDTF"

Kommentare: The experience with the Safe program has some improvements over the Fluid product, but it also has some very serious deficiencies that have yet to be addressed that can cause some serious problems.

Vorteile: The address field populates addresses as you type and the ability to customize the reports..

Nachteile: The most important aspect of tracking evidence is to maintain an accurate chain of custody. The Safe program lacks the ability to properly maintain a correct chain of custody. In a perfect world the Safe program would be fine, but not all transactions occur exactly when or how we want them to and with Safe, there is no ability to change a transaction. The transaction may change in different ways, to include the person who is assigned to pick up the item to the actual date the items is picked up or transferred. This could ultimately cause an important case or cases to be thrown out of court. There is also a lack of ability to customize the various forms that are used. The currency form was designed very poorly.

  • Quelle des Nutzers 
  • Bewertet am 21.5.2019
Mike G.
Evidence Specialist
Medizinische Geräte, 10.001+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 28.5.2019

"More Productivity Than I Expected"

Kommentare: What we have to gain by using SAFE is the future growth of our program by utilizing a secure, cloud-based solution. SAFE allows us to spread evidence-entry over multiple business partners instead of relying on the current process, which creates a massive bottleneck.

Vorteile: Productivity and navigation are a breeze in SAFE since many times there are multiple ways to view and securely modify item data. Where normally we would find ourselves saying, "It sure would be nice to be able to click this and have it do that", in SAFE the comment we make most is, "Wow, I'm glad I can click this and have it do that!". SAFE seamlessly flows.

Nachteile: Since SAFE is the best in the business and so carefully thought out and efficient, the expectation is set very high. Because of this, when there are faults, they are more pronounced. I've experienced some concerns at the user-interface level that, if unnoticed, could have led to serious business issues.

Antwort des Softwareanbieters

von Tracker Products an 27.6.2019

We are incredibly grateful that you took the time to leave us your praise and valued feedback. SAFE was designed to be an enterprise solution encompassing the latest standards and industry best practices. Although we try very hard, it is difficult to consider every possible use case. We put customer satisfaction as top priority, and we are committed to continuous improvement to meet the evolving needs of our customers.

  • Quelle des Nutzers 
  • Bewertet am 28.5.2019