Planyo

Kommentare: A highly customizable booking engine and channel manager with resource-specfic credit-card merchant account processing.
Seamless and professional automated customer notifications.
Powerful and dynamic pricing.

Vorteile: The notification system is extremely powerful, and the numerous plugins for channel managing provide peace of mind over double-bookings.
A unique feature is the possibility of having one merchant account per resource for credit-card processing.
The system is reasonably priced and modular.

Nachteile: Reporting engine is lacklustre. The standard user interface is overly complicated. Although the pricing engine is powerful, there's no way of easily displaying prices without manually entering start/end dates/times.
Integration according to our specfic needs was complex and required a third-party.
A couple of unanounced system changes were made with a business impact.

Kommentare: The experience is solid, good. We did not find better rental software fitting our needs.

Vorteile: Planyo has so many features, that every crazy idea we had could be done with few clicks in Planyo.

Nachteile: The pros are the cons: The complexity of the possibilities by Planyo gives you chances to "do a few clicks" here and there. You might end to not understand every detail the software offers you. So you really have to go deeply into it and try to understand the complexity behind Planyo. Some support pages are not updated at the same moment as the software has been.
We run into some hidden limitations (number of resources). Those limitations should be published open according to our opinion.

Kommentare: Real-time management of my products and services. Direct online bookings.

Vorteile: Great flexibility in pricing and setting up booking criterias using the pricing manager module. Our business is fairly unique to our location so we can't just use an off the shelf system. Easy to link to a website. Very clear calendar view. Very responsive customer service/technical support team.

Nachteile: To make the most of the system, you need to be quite technical and computer savvy so it's taken a lot of research and trial and error to get the pricing correct however there are options to hire a third party expert to set this up.

Kommentare: Planyo has helped us launch a new non-profit business. There are numerous out of the box features that have really come in handy. Each time we reach out to customer service the response comes within 24 hours and is comprehensive. I can scarcely imagine being more pleased with another solution.

Vorteile: Customizable reports!
API integration
Wordpress plugins
Integrated payment processors
Calendar integrations
Responsive customer service!
Custom admin privileges

Nachteile: So perfect and always improving, you'll never want to use another system! Wish the mechanisms were issuing refunds were automated. Wish it wasn't so easy to delete users without reservations.

Kommentare: This enabled my business to take bookings in real time and secure customers which, in turn helped us grow

Vorteile: Easy to use and setup; logical and web based means access anywhere, including using the mobile app which is also handy

Nachteile: The only con for this software for our use is capturing the data taken from the booking system to put this into a rental agreement/contract is currently a manual process, though I'm sure there are ways around this that we haven't yet explored. Excellent bit of software though