ChurchTrac

Great Product... will grow with your church - Used at a previous church and just got for new church

Vorteile:

If you are a small church that needs a good online database that doesn't break the bank, this is it. There are numerous features that you can choose what fits your particular ministry and have everything in one area... instead of needing 4-5 different programs to do it all. One of the best things is that you can add more and more names and then simply pay to upgrade to the next level as your church grows, so you don't have to waste money for a database of 1,000 if you only have 70 in your church currently! But (hopefully) as your church grows, you will have the finances to have the program expand with you. I also enjoy ChurchTrac as a pastor, because I can log in on my phone or iPad from wherever I am making a visit to add notes about the visit. We have also added multiple volunteers users who want to help make visits, send cards, make phone calls, etc who can add notes when they do so; there are great restriction capabilities available, so I can allow volunteers access to these note areas without allowing them access to giving records or more confidential pastoral counseling notes. We have also integrated this into our children's ministry/nursery area and purchased a Dymo label printer to give each child a name badge upon check in with emergency phone numbers and allergy warnings. Finally, the congregation access is awesome, so everyone can update their own information or get their own giving records whenever they would like to check!

Nachteile:

A few of the reporting features are somewhat limited and not able to be as customized as I would like, but this is such a minor issue compared to all the Pros that it's hardly worth mentioning... but it was a required field so I had to come up with something. I did have an issue when I wanted to add more volunteer users, but it was fixed within an hour of opening the ticket due to their AMAZING customer service!

Best software for churches at an inexpensive cost.

Kommentare: Positive, supportive, always trying to improve and looking for more ways to help churches and nonprofits.

Vorteile:

It has everything we need for our church and so much more

Nachteile:

Nothing, it’s a great product. Maybe Offer more reports

Response to requests

Vorteile:

It is expandable as our church grows which is a great benefit.

Nachteile:

At this point, Churchtrac is working as we expected.

Summary of review

Kommentare: Good

Vorteile:

Feature to edit and customize People profiles and reports.

Nachteile:

Some of the category titles I.e. ‘Member Status’ —I believe ‘People Status’ would be more appropriate.

Church Trac Works For Me It Will Work For You!

Kommentare: Church Trac is tailored to religious organizations and I love that. My overall experience has been positive and provided greater transparency for the financial recording.

Vorteile:

I like the easy and flawless operation of Church Trac. You need no previous knowledge it is very user friendly and they are always ready and willing to assist if you have problems. All of York calls are answered and the assistance is very professional.

Nachteile:

Not sure if this is a con but I would have preferred if the expenses not be listed as minuses but rather just appear in the statement as expenses since it is understood they are already expenses.

ROCK Solid Church Management System

Kommentare: Easy to use, and easy to setup when you follow the user guide and videos.

Vorteile:

Your customer service is excellent, every question I have been asked has been answered very quickly.

Nachteile:

I would like to see more choices in Bible versions. We are progressive church that focuses on inclusive language. I would like to be able to have more customization for the dashboard.

Great help with billing and resetting assest to my other account.

Kommentare: It was a good experience, the rep that helped me explained how to fix my issue with out any misunderstandings.

Vorteile:

that they called right at the time I scheduled. Chris was an immense help to me, and I will refer others to church trac.

Nachteile:

You do not have a number to call for emergency help if your system freezes up. And the Annual fee should always let you know that you must update it manually, it does not come out automatically.

Alpha & Omega Church of The Living God PGT

Kommentare: The church is overall well please with the system and everyone that has a part in adding information or using the system feels comfortable in its use.

Vorteile:

How easy it is to use and to understand the system.

Nachteile:

The system could use more graphics on the church connect.

Still learning...

Kommentare: Good. We use it primarily for stewardship and membership information. Looking forward to using the other features.

Vorteile:

All the items available to help no matter the size of the church

Nachteile:

Not realizing that there are more things I could have been using all along.

Ministerio Vida Nueva - Treasurer

Kommentare: Extremely satisfied, and very happy with the price

Vorteile:

Easy use of tools and services. And friendly customer support

Nachteile:

Unable to chat with someone about my questions

Customizable to congregation

Kommentare: We explored several options to unify our member records. The preloaded fields along with customization, then with user limitations (and upgrade possibilities) made churchtrac the obvious choice. The pricing and program description and limitations were transparent. The Churchtrac team made it easy by importing the database, and I updated from there. Each step moving forward was met with individual help by the support team. The video lessons, particularly the introductory live meeting, helped me become better acquainted with features and possibilities. When we switched to accounting and budgeting, the team and help resources guided me in tweaking the program to best suit our needs. Some things are not yet available, but the team has been responsive in prioritizing requests for change.

Vorteile:

The most obvious benefit is the free onboarding with directory. This led directly to adopting the giving records option. The customization of records and ability to select from options that enhance the experience make Churchtrac tops in its field. Online training, personal support, and rapid response to questions make it seem our church is the most important to them. The free cloud-based database was the first step, as we had so many people keeping separate records. Messaging is easy enough even our less computer-savvy leadership has learned how to use the smart lists for texting and email. The accounting process simplified financial records—giving (auto-deposits), budgeting, reports, and synching with the bank.

Nachteile:

Some additional customizations are (or were) not yet available.

We Like ChurchTrac at Douglasville Church of GOD of Prophecy

Kommentare: Love the product. Attention from ChurchTrac staff is incredible - looking forward to 30-minute instruction session.

Vorteile:

Covered all the areas important to our church. Ease of use and mobility between sections (dashboard, people, accounting). Variety of reports available. Tips!

Nachteile:

Need a written users guide or a downloadable one.

ChurchTrac: Simple & Thorough

Kommentare: ChurchTrac has been a pleasure to use. The system is easy to learn, and the support team is very quick to respond to questions.

Vorteile:

ChurchTrac was easy to import and to use. The training videos are very helpful and the support team is very responsive. It's easy to see at a glance our attendance and giving on the ChurchTrac Dashboard. Individual profiles are easy to compose and very detailed.

Nachteile:

There are only two features I would like changed but the system cannot change them. One printing the Events Calendar with location views, I would like to be able to edit the rows to a different size. The other is when sending messages I would like the 'Everyone Tagged' to appear first. I've learned to work around this.

Great church software management

Kommentare: My experience has been really good. They are very pleasant to work with. They get back to you in a timely manner. And answer all questions I had.

Vorteile:

I think it’s very easy to navigate. I like how it gives you the option for English or Spanish which is great because our church is Spanish.

Nachteile:

I’m not sure there is nothing I don’t like from church trac.

Great program and service

Vorteile:

It is a comprehensive program for managing my church. It is easy to use. Whenever I have had question or problem, the customer service team has been very helpful and responsive.

Nachteile:

I really haven't had any issues or problems that have caused me any headaches!

Churchtrac For the Accounting Win!

Kommentare: I would highly recommend Churchtrac to churches who like having everything organized in one software. The people who represent the company are pleasant and knowledgeable, always ready to help.

Vorteile:

I love how easy it is to maneuver the software. The accounting portion practically runs itself and works great with our bank and our giving platform. Whenever I've had any questions, the support is very responsive and helpful. I also love that there is a whole community on Facebook who supply a lot of valuable insight, not to mention the webinars that are frequently offered through Churchtrac, along with video recordings on their YouTube page.

Nachteile:

I wish that we could enter visitors and not be counted toward our membership total. It makes it difficult to have to continually go through names and try to decide who to archive so that our annual costs are kept down.

Churchtac solves problems

Kommentare: It has been great. With their fast support, usually within minutes, it seems they are a part of your church always there to help.

Vorteile:

Churchtrac covers all the bases and is constantly upgrading its capabilities. It is design specifically for church.

Nachteile:

I honestly can't think of anything that I didn't like.

ChurchTrac - the way to go for any church!

Kommentare: Having used ChurchTrac at different times spanning over 20 years, the experience is ALWAYS excellent!

Vorteile:

Easy to set up. Plans for ALL status and sizes of churches.

Nachteile:

We are not a point of accessing everything available to us. So much capability with ChurchTrac, but we are not to the level we need to be in order use them all!

A Long Time

Kommentare: I was impressed with the program over a year ago, BUT it has taken this long to get the Board to agree to purchase the program. NEXT big sales job will be getting them to use it. At least the Pastor is pumped up over the possibilities.

Vorteile:

The helpful videos and so far the quick responses to questions posted.

Nachteile:

Sometimes your videos get ahead of a first-timer raise more questions than we can comprehend. Then we have to wait for a response or struggle through it to find out what will happen.

Exceptional Service

Kommentare: Very impressed on punctuality of return calls. Love the program, and customer service.

Vorteile:

Chris, returned the call promptly, and walked me through the questions I asked. Thank so much, may God continue to bless the company as we are blessed with this program.

Nachteile:

Honestly the price. Although a special price was given on the 1st month. Still for a small church is a little rough.

Highly Reccommended

Kommentare: We've been using Churchtrac for 13 years and we are very happy with our experience.

Vorteile:

Churchtrac is easy to set up and use. It is economical. The support staff is quick to respond and very helpful.

Nachteile:

The Income Reports can be confusing for the laymen to read and understand because it is based on accounting rules and not what the laymen expect to be able to get from it.

The best software platform for a church

Kommentare: Fantastic. We don't even consider using another platform and the cost is very inexpensive.

Vorteile:

The ease of use, the platform, Churchtrac online church website, the webinars, the improvements made based on suggestions by users.

Nachteile:

Text platform and email platform to congregation, too many suggested tags on the people screen

Easy Program to Use!

Kommentare: ChurcTrac has an easy to use customer service portals to ask questions when you’re stuck with something. The nice thing is the turnaround response is super fast and you don’t have to wait days for a response back. Typically in minutes if it’s during a standard business hours.

Vorteile:

The system is easy to use. Has a lot of great functions under one system. I can manage communications, online giving, email and text alerts and use it as an all function.

Nachteile:

I wish there was a different option and using just Twilio for text message feature. But once you get it set up and jump through all the Twilio’s hoops it’s not that bad. ChurchTrac makes it very easy though once you get it going

We love ChurchTrac

Kommentare: It was awesome, the representative was clear and concise

Vorteile:

Our question was answered with great clarity

Nachteile:

We are very satisfied with ChurchTrac! Nothing!

Highly recommend

Kommentare: ChurchTrac made it very easy to design a nice looking website. We keep our information updated weekly and it is very easy to do so.

Vorteile:

It is easy to navigate and update. It has a professional look about it even though we designed it ourselves.

Nachteile:

Actually, I have no complaints about Churchtrac.