Spark Hire

We love Spark Hire!

Kommentare: I am extremely happy with the Spark Hire product.

Vorteile:

Working in HR for a large organization with multiple locations makes it difficult at times to coordinate the interview process. But instead of me providing my feedback, I'd like to share some of the comments I have received from various departments in our organization regarding the Spark Hire video interviewing platform. "I thought the process was pretty revealing actually. As the viewer it was interesting to see how they handled the format-their comfort level with answering the questions within the time limit, and if they looked in the camera (or not)." "I found that Spark Hire was very convenient to use and gave me a way to do an initial interview of a large number of candidates in an efficient manner. Since I tend to have large candidate pools, the videos were able to give me an initial assessment to determine who I wanted to do in person interviews with. Particularly effective when dealing with out of area applicants." "Excellent tool that allowed us to consider more candidates. Previously we had to select 7 or less and coordinate a group schedule to interview face to face. Spark hire allowed us to consider 28 candidates remotely and at each interview panel members pace." "I really liked using the Spark Hire Video system as it allowed me to review the candidates on my own schedule. I could also review the videos a second or third time while I was reviewing the resumes and applications. "

Nachteile:

Again, I'd like to share feedback I have received from hiring managers. Keep in mind some of these may just be viewer/reviewer error. "A good candidate might get screened out if they are not as tech savvy as other candidates. That might be fine for a tech job but not a relevant for others." "What I didn’t like was the review options within Spark. It was essentially a STAR ranking system with comments. Once submitted, you cannot go back and make edits." "I wish the view of all the videos showed me some kind of summary of how I ranked each person (and even the comments I wrote)."

Spark Hire has been an amazing addition to our hiring process to truly filter and find the motivated

Kommentare: What is great about using Spark Hire is that it is so seamless and easy to use. You can jump in and review 15 candidates in less than 30 minutes and get a feel for how these people communicate. One of the biggest things when hiring people is getting below the surface and understanding the 80% of who they are. Its called the iceberg affect. When you interview in person you are only usually getting the best version of that person, the 20% as you would say. Well, when you add Spark Hire to your hiring system it forces your candidates to be genuine and real because most people are uncomfortable on camera which in turn allows you to see the authenticity of that person to make sure that they would be a culture fit for your business and worth taking to the next step of your interviewing process. Additionally the software is so simple to use and to rate your candidates and leave notes so that you can have multiple people in the account and know what is going on with that candidate even if they were not involved in the interview process. Spark Hire has been a huge value add for our business and it is very affordable.

Vorteile:

What is great about using Spark Hire is that it is so seamless and easy to use. You can jump in and review 15 candidates in less than 30 minutes and get a feel for how these people communicate. One of the biggest things when hiring people is getting below the surface and understanding the 80% of who they are. Its called the iceberg affect. When you interview in person you are only usually getting the best version of that person, the 20% as you would say. Well, when you add Spark Hire to your hiring system it forces your candidates to be genuine and real because most people are uncomfortable on camera which in turn allows you to see the authenticity of that person to make sure that they would be a culture fit for your business and worth taking to the next step of your interviewing process. Additionally the software is so simple to use and to rate your candidates and leave notes so that you can have multiple people in the account and know what is going on with that candidate even if they were not involved in the interview process. Spark Hire has been a huge value add for our business and it is very affordable.

Nachteile:

The one thing that I would say is to make it easier to Rate a candidate overall not just from video to video. I know this is an option but making it easier to find would be helpful.

Misleading Sales and Customer Service

Kommentare: We reached out to SparkHire when we were researching a product that would allow us to deploy a specific, custom assessment to our candidates. We communicated that the assessment would need to allow for both text and video modules, where applicants could respond both by typing text and recording a video. This was not possible and the sales people knew this. We have a long list of other items that were promised but were not actually possible. We are now stuck in a contract and they are charging our credit card quarterly even though we had notified them promptly that the tool was useless to us. A classic example of overpromising and underdelivering, or rather not delivering at all. All we asked was to be let out of the contract. Didn’t even request a refund. Last communication from the customer service team was on [sensitive content hidden], “still waiting for response of our management team”. In my business, we would not let a customer leave unhappy, but SparkHire apparently does not care.

Vorteile:

None, because the product was sold to us despite the fact that Spark Hire knew it would not fit our desired solution/use.

Nachteile:

Very inflexible product. Customer service that is not empowered to help.

Spark Hire Makes Hiring More Efficient

Vorteile:

Spark Hire is the "new normal" for hiring, helping to make the hiring process more efficient while still maintaining a personal touch. It allows you to set up either one-way or two way interviews with potential candidates, allowing great screening prior to final in-person interviews. It is ideal for all sizes of companies and for most (if not all) positions. I like that the questions can be customized, you can create different custom question sets, create video intros and outros, and the entire service is branded for your company. There is the ability (with some accounts, depends on price) to have multiple jobs open and have multiple users (i.e. the entire hiring team) who review submissions. The program is incredibly user-friendly from both the company perspective as well as the candidate perspective. There is a great knowledge base as well as video tutorials, and for the company there is a terrific onboarding service. I like that there are a variety of pricing levels with various features to best fit a user's needs. For me, I appreciate that my clients who use Spark Hire can go month-to-month on use when they are not on a complete hiring rampage. We can essentially turn the program on and off on an as-needed basis which makes it incredibly cost effective for our needs. For power users there are annual payment plans to help drive costs lower.

Nachteile:

Up to this point, I have not found any "cons" that would prevent me from using or recommending the product. I guess one "con" would be getting potential candidates to actually get over their reticence about doing a video interview, but honestly if they refuse then they are generally not the type of candidates that my clients would be looking for.

Spark Hire Review

Kommentare: Overall very positive. Was very easy to use and having individual links for candidates video interviews was life changing.

Vorteile:

Fantastic functions and ease of use. Able to set up video interviews for candidates with ease. Being able to generate individual links to provide to hiring managers was great.

Nachteile:

If anything, potentially being able to have more active templates for more roles would have been great. Unsure if there were functionalities to include pre-recorded video interviews from hiring managers for candidates.