ShootQ

My Experience with ShootQ's Contract Management and Workflow Templates

Kommentare: As a professional, I've found ShootQ to be a lifesaver. The ShootQ CRM system helps me manage leads and convert them into clients. The scheduling and invoicing tools are efficient and eliminate the need for chasing clients. The contract management and reporting features are also very helpful. Overall, ShootQ has saved me time and made my business more organized and efficient.

Vorteile:

One of the aspects of ShootQ that I appreciate the most is its contract management feature and workflow templates. As a professional, having access to templates created by other photographers has been incredibly helpful. It has saved me time and given me a great starting point for creating my own customized templates. The platform's contract management tools have also been instrumental in making sure that all my legal documents are in order and that my clients have signed everything they need to. Overall, these features have made my workflow more efficient and have helped me focus on what I do best - taking great pictures.

Nachteile:

Although the setup process of ShootQ was complex, I was able to overcome this challenge with the help of their live and well-trained customer support. While it initially presented an obstacle, their support team was able to guide me through the process and make it manageable.

Not something you want to use, but more of a comment

Kommentare: So I contacted customer service to help me decide if I was going to switch to a competitor. I thought they had a prettier workflow for clients. CS Rep helped me realize that ShootQ is indeed better. I would lose all the metrics and capabilities I'm using daily or monthly. What the CS Rep could have done better was provide me with examples (photographers are visual after all) of how the settings could make my client interface better. ShootQ is so left brain and most of your customers are right brain artists. You should have more visual samples and I think more people would stay with or choose shoot q. Also CS Rep said she would try to take some screen shots or examples to share with me and she never has.

Vorteile:

Back end metrics and ease of invoicing.

Nachteile:

The client interface is hard to make pretty or match your website

AVOID!!!!

Kommentare: AVOID! YOU WILL WASTE A LOT OF TIME TRYING TO FIX THEIR BUGS. Customer service is terrible, takes about 30 minutes to Geta response. I once couldn't add a lead - because I just wouldn't work, they didn't understand why I couldn't and had to manually add them for me. Took my over an hour just to enter a new lead. DON'T WASTE YOUR MONEY OR TIME.

Vorteile:

I switched to the new version, and it's terrible. I've only been tolerating it until my busy season slows down and I have time to switch to a new CRM. It's helpful in keeping track of invoices and contracts - until it create duplicate invoices and contracts, and then customer service can't even tell me why it keeps duplicating things. I used the auto emails - but the date and times change on the after I set them. The only good thing I can think of this app, is the book portion that actually costs extra to use.

Nachteile:

I have several videos of this app just not working right. It freezes up, duplicate invoices, notes disappear, and my clients have a hard time signing contracts and making payments because settings don't save correctly. There are times I search for a client and they show up as non-existing. There was a bug for a week where I didn't receive ANY emails for a week, when I reached out to see what was going on, they responded with "we don't know, you'll have to set up email notifications to get duplicate notifications now." I've wasted so much time trying to get this app to work right. The mobile app is pointless. Its has zero functions.

shootQ

Kommentare: One of the main features of the app that I use a lot is the lead dashboard that allows you to quickly view the status of your leads.

Vorteile:

One of the main features of the app is the lead dashboard that allows you to quickly view the status of your leads.

Nachteile:

No, everything is fine, I haven't discovered anything negative yet.

Lifetime user

Vorteile:

I have been a shootQ user for almost 10 years. There are a few small things I would change, but for the most part it makes my studio management so simple and seamless.

Nachteile:

Original set up was time consuming, but that is expected with any program.