Wer nutzt diese Software?

Resellers that are looking to add document management to their solutions portfolio End Users that are looking to improve collaboration, reduce storage and other paper-based challenges

Durchschnittliche Bewertung

13 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 3.5 / 5
  • Kundenservice 3.5 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 3 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Square 9 Softworks
  • http://www.square-9.com/
  • Gegründet 2001

Über Square 9 GlobalCapture

Allows easy document capture regardless of the source. Provides batch processing tools for expediting the capture of scanned images, emails, faxes, or any other type of digital record. You can optimize your office equipment, automate the flow of business, and extract high value information. Make the right decision on managing your information today!

Square 9 GlobalCapture Funktionen

  • Audit Trail (Prüfpfad)
  • CRF-Tracking
  • Dateneingabe
  • Datenüberprüfung
  • Dokument-Indexierung
  • Dokumenten-Abbildung
  • Fernerfassung
  • Formularverwaltung
  • Studienmanagement
  • Verteilte Erfassung

Die hilfreichsten Reviews für Square 9 GlobalCapture

This software works pretty well. We use it company-wide.

Mit Google übersetzen Bewertet am 29.6.2017
Ben E.
Lead Implementaion Consultant
Informationstechnologie & -dienste, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Ability to have a central repository that is version controlled for users to manage documents.

Vorteile: Easy to use. Versioning ability. It is easy to import and export documents. I like that up to 1000 documents can be loaded at one time. Seems to run at the expected speed. Flexible metadata fields.

Nachteile: Security is cumbersome to setup. Not able to handle multiple domains in one version. The preview window should support more file types. In line editor sometimes does not Save the changes you make even though you did save them.

more stumbling blocks and pitfalls than any other product

Mit Google übersetzen Bewertet am 20.12.2017
Kate G.
Project Manager
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Its User Interface for validation users is so simple and minimum that validation users can't mess up.

Nachteile: Support. I've yet to get through to someone on the phone after over a dozen tickets opened, always a voice mail and email, then waiting hours for response. My installation team, a reseller and it did not go well. I don't believe this was ever set up correctly to begin with and now it's a mess to try to figure out what went wrong. 5 months in and we still don't get 80% out of the product.

Antwort des Softwareanbieters

von Square 9 Softworks an 22.12.2017

Kate,

Thank you for your review. We are truly sorry to hear about your experience and will immediately address the issue to explore what happened with your GlobalCapture installation.

We've escalated your comments to a solutions professional who will gather additional details and follow up with you directly as soon as possible.

Thanks for taking the time to let us know what you have been experiencing.

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