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ParishSOFT
Was ist ParishSOFT?
ParishSOFT bietet Kirchenmanagement-Software, die speziell für katholische Gemeinden und Diözesen entwickelt wurde. Integrierte Softwareprodukte teilen eine gemeinsame Datenbank, sodass alle Arbeitskräfte Zugriff auf die zuverlässigsten und aktuellsten Datensätze haben. Bewährte Sicherheitsprotokolle stellen sicher, dass Daten nur autorisierten Nutzern zur Verfügung stehen. Die neueste Version umfasst MinistryOne, eine vollständig anpassbare Anwendung für Kirchengemeinden, mit denen Gemeindemitglieder engagiert werden können.
Wer verwendet ParishSOFT?
ParishSOFT wurde für katholische Diözesen und Kirchengemeinden entwickelt.
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ParishSOFT
Bewertungen über ParishSOFT
ParishSOFT maintains an integrated database, so that everyone with access can view updated records
Kommentare: It made Parish management a little simpler but much still needs to be done
Vorteile:
The app is so easy and simple to use and can generate timely reports wherever required form whatever location, but only with access
Nachteile:
The application looks so dull and therefore outdated because it has not invested much in the use of graphics
ParishSOFT Family Suite is the best Software for Parishes
Kommentare: Our experience with ParishSOFT Family Suite has been extremely positive. ParishSOFT understands the true meaning of customer service. They are easy to work with. When you call, the service rep is very knowledgeable with the product and they are easy to hear and understand what they are saying. We love this program and will never switch back.
Vorteile:
The ease of using this software is one of the best features. It makes posting contributions fast and accurate. For us, posting Contributions before ParishSOFT took at the minimum a day but usually a day and a half. With ParishSOFT it take an hour.
Nachteile:
The only thing that I think is needed is the ability to add a new family from the detailed contributions posting page. It would be faster if we didn’t have to close out of Contributions and go into Family Directory and then back into Contributions to post.
Don't sign that Contract!
Kommentare: Frustrating and pointless. No one answers phone calls or emails.
Vorteile:
I liked what I saw on the demo. It was cloud based and had great search features.
Nachteile:
We signed a contract for data conversion and use of the software the first of June 2024. It is now October 2024 and I am still waiting on data conversion. The project manager assigned to me does not return my phone calls or emails for weeks at a time. I have to repeatedly email her asking if we are ready to move on the the next step. for weeks! My last request was met with a "I'm on going on vacation, but you'll get my full attention once I get back." My requests for contract cancellation and refund have likewise are not being addressed.
ParishSOFT Family Suite
Kommentare: Our overall experience the last 7 years have been excellent, it makes our jobs easier and any questions ParishSOFT has an incredible team that will answer your questions or solve your issues in no time.
Vorteile:
I can have all the information of our Parish in one software that I can access from anywhere. Family information, Religious Education Program, Offering that merge so easy from ParishSOFT Online giving, Tuition, and Administration to give the staff different levels of access.
Nachteile:
Open different tabs at the same time, and a picture of the family.
Family Suite Implementatiion
Kommentare: We are tracking our parishioners easier now and have uploaded most of the Religious Education and Sacramental Records to the cloud.
Vorteile:
Initial integration was a breeze. Uploaded a copy of our database and P/S transferred it to the cloud in one day. Now employees can access database from anywhere, even home, especially useful during the Covid-19 pandemic when everyone was locked down.
Nachteile:
As administrator, when setting up a new employee, I like to test out the email function to make sure it works. In the beginning, P/S only supported a few mail sites and ours wasn't one of them. Tech support got it fixed but I want to test before turning over to employee. To do so, however requires me to put a dummy email address into the employee record so when the program generates the initial password, I can retrieve it, then reset the email address to the correct value. Too many steps just to retrieve a password for a test.
A Welcome Improvement
Vorteile:
ParishSoft is extremely user-friendly. The ease at which you can obtain a quick report as well as a detailed report was a welcome change after using our antiquated database. The IQ (Intelligent Query) module makes it extremely easy to customize a report (birthday report for a specific month for example) for downloading to excel.
Nachteile:
On the family information screen I had to get a bit creative as you are not able to customize what appears on that screen. For example, I wanted to note our school families, winter residents and volunteers but there was not an option to do so. By using the map code box, I manually type in school family, et al. Having an option to customize would be beneficial.
In Betracht gezogene Alternativen:
ParishSoft - Great Product
Kommentare: My overall experience with ParishSoft has been very positive. I previously had PDS which was much more difficult to use.
Vorteile:
The software is so easy to use. Recording contributions is very easy and efficient. Thank you notes are easily generated. Love that labels can be created without have to enter additional information. The IQ feature is great and very easy to use and create reports.
Nachteile:
I would prefer having the ability to add a new parishioner who is donating money while I am in the process of entering donations. Currently, I need to close out of contributions and enter the new family before I can enter their donation. It would also be helpful if I could store more that 5 letters in the system when sending out thank you notes.
Not an efficient program
Kommentare: Lately very poor experience. Features that were in the program are no longer there. E.g get attendance for a single student in a class. Other feature missing is to attach a class to two sessions. It used to be there but now is gone. You now have to enter manually students rather than being able to transfer the whole class. I was told this by one of their agents. I am the directress of Religious Education for a parish. I'm waiting to find another product.
Vorteile:
I used this program for the past 6 the first 3 seemed very good. It has most of the components for a parish.
Nachteile:
Customer support is poor. You wait on the phone at least 15 minutes get someone not knowledgeable of the program. It doesn't have necessary features that were there six years ago. they have an assistant chat that sends you to read material
Very unhappy
Kommentare: I have VERY unhappy with ParishSoft system as a whole including the online giving that has had constant issues since day one and all the team members I have worked with over the last several months have all quit leaving me with having to explain issues we have had over and over again. They also do not communicate well between departments. I am currently looking to switch to another system as soon as our contract is up. I would never recommend ParishSoft Systems!!
Vorteile:
Very friendly staff to deal with when help is needed, which is often. Unfortunately they have a VERY high rate of turnover and you have to keep all emails and notes regarding your account and any issues you may have.
Nachteile:
They have made numerous "upgrades" and they constantly glitch! They system is not consistent and frequently crashes. You only have so much time to work and the system logs you out.
Nothing but frustration!
Kommentare: NONE!
Vorteile:
The ONLY thing positive about this program is that I can access it remotely.
Nachteile:
Where do I begin? Slow reaction time, lack of useful pre-formatted reports in religious education, no way to locate children by grade-level in the member section, the need to export to Excel and then re-format to create reports, dates to not automatically format mm/dd/yyyy (you have to add the / each time), same for phone numbers, lack of accurate answers from customer service, lack of responsiveness to upgrade requests.... Most recently I was told that all their development efforts were going to solving 'speed' issues - this should be a given before a program is released.
Great Customer Support
Kommentare: Excellent experience
Vorteile:
Once you learn to use the software it is easy to use. If rum into any kind of obstacles the support team is always cheerful, willing and patient (even when I am frustrated and maybe not so patient). They are truly helpful and listen to my concerns and suggestions with an open mind. Always respond quickly!
Nachteile:
I find the IQ reporting very challenging.
ParishSOFT is beyond my expectations
Vorteile:
ParishSOFT has an excellent customer service. They are fast in responsing and understands the problems I am facing. It is a pleasure to use their software.
Nachteile:
ecerything is pretty fine so far, I have nothing to add negative for now.
Vital Database for Parish
Kommentare: Tech support is to be commended for their efficient and timely response to concerns or issues with queries.
Vorteile:
The many features of maintaining parish information especially offerings is very user friendly. Our parish has been using ParishSoft for many years but especially since we converted to cloud-based use and new version that was implemented over a year and a half ago is extremely helpful and efficient is handling data. Would recommend to other parishes.
Nachteile:
Been using newest upgrade for over a year and have no complaints.
Excellent Church Management System
Kommentare: I have worked with the system about 2 years and have been pleased with the ease of using it. The documentation and tutorials were most helpful in learning the system. Technical support has always been top notch. They were patient with me as a new user. When I discover system trouble, they have been quick to respond with solutions.
Vorteile:
ParishSOFT ChMS is easy and intuitive to use. It provides us with the tools we need to manage our parishioner records.
Nachteile:
Incomplete integration to ParishSOFT Online Giving System
Great Software
Kommentare: Overall great
Vorteile:
Parish Soft Family Suite is easy to use for posting contributions and running contributions reports.
Nachteile:
Reports for family and labels are not as easy to use
Heaven sent!
Kommentare: Parish soft is used for our religious education program at St. Dominic's Parish in San Antonio. This is the first time I have used the program. I have been teaching in public schools for quite some time and this is one of the simplest programs I have used.
Vorteile:
The support is awesome that I get from the Parish-soft staff. I especially like the reports that can be printed at any time. If a teacher calls me and needs a list of students I can print it with no problem. Especially for attendance its a great tool for any campus.
Nachteile:
To be honest there is nothing that I don't like about this software.
My Review M. Jensen
Vorteile:
This system is very user friendly. I had just taken the job at my Parish, when we were transitioning into the new PS system, and it was a very easy transition for me. The training provided by your company was excellent.
Nachteile:
I still have a hard time with some of the reports. Maybe some type of extra help with the different reports we can access or maybe a refresher.
Awesome!
Vorteile:
ParishSOFT is very user friendly, you can easily add members and contribution and print report. Customer service is awesome, they respond so quickly and they will give you all the resources that you need if you encounter any problem, they are very efficient.
Nachteile:
Integration just had a few glitch but overall it was smooth after we went live.
Excellent Product
Kommentare: My overall experience has been very positive. It was a majoy improvement over out old system, and I am very pleased.
Vorteile:
This program is easy to use. I like that it has guided support for each page or section, and seems logical in its set-up. They are responsive when there is a problem. Many updates have been added over the years, making the system better. I also like how it is integrated with ParishSoft Giving, which makes our online giving very easy for our parishioners.
Nachteile:
I found it straightforward to use, and questions were answered quickly.
St. Thomas the Apostle Church
Kommentare: Good
Vorteile:
The fact that it is so user friendly and had all the features we needed in a church software.
Nachteile:
Having to keep logging in. Logs me out after about 10 minutes of non-use.
Not A Fan
Kommentare: Parish Soft really made our lives difficult regularly. I think the worst thing was how slow it moved, there were also several lacking features that would have made it a lot more useful.
Vorteile:
The interface looks decent, but that was it.
Nachteile:
Lacking necessary functionality SLOW SLOW SLOW
Connect Now is slow, clunky, tedious, (did I mention slow!!) and the least user friendly system.
Kommentare: Is wasted time or aggravation a benefit?
Nachteile:
Slow - 15-20 seconds between mouse clicks Clunky - You can not do more than 1 thing at a time (each entry or change takes 30 seconds), each action requires that you make at least 3 mouse clicks (1-2 minutes of your life gone) Once you have your information in their, the ability to manipulate it, use it, reshuffle it is impossible. Running reports requires another module.
PS Review
Kommentare: It has been good. Easier than the previous PS.
Vorteile:
Customer service is the best there is. They are always there and willing to help answer any and all questions.
Nachteile:
Have some trouble figuring out filters.
Long time user
Kommentare: I live the software and the Customer Support Staff. They’re very smart, yet patient and professional.
Vorteile:
We started with the desktop version and switched to the web version a few years ago. I like the interface, ease of use and the ability to use a scan gun to enter envelope amounts into the system. The web version allows staff with either a MAC or PC to work from home.
Nachteile:
At first, the web version was very slow, but that has been fixed. Making customized reports could be simplified
ParishSoft Review
Kommentare: fantastic
Vorteile:
The ease of use and the many option to use.
Nachteile:
There was nothing I could really say I did not like about the Software