Simple Salon

Simple Salon

von Simple Salon

Wer verwendet Simple Salon?

Simple Salon ist eine rationalisierte Buchungssoftware für jede Haar- und Kosmetiksalongröße. Von einem Ein-Personen-Salon bis hin zu einer Kette mit Hunderten von Standorten kann die Lösung dir helfen.

Was ist Simple Salon?

Simple Salon ist eine hochentwickelte und dennoch unglaublich einfach zu bedienende, cloudbasierte All-in-one-Buchungssoftware, die von Grund auf für Friseur- und Beautysalons, Klinik- und Spa-Besucher entwickelt wurde. Mit den Online-Buchungen und automatisierten Erinnerungen verpasst du nie einen Termin. Sorge dafür, dass deine Kunden wiederkommen – mit den erstaunlichen Funktionen des Marketing- und Loyalitätsprogramms und der Integration von AfterPay. All dies und mehr kannst du überall mit jedem Computer, Tablet oder Smartphone tun. Starte mit einer kostenlosen Testversion.

Simple Salon – Details

Simple Salon

http://www.simplesalon.com

Gegründet 2005

Simple Salon – Preisübersicht

Simple Salon ist verfügbar ab 21,99 $/Monat. Simple Salon bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Simple Salon findest du unten.

Startpreis

21,99 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Simple Salon Funktionen

Salon-Software
Inventarverwaltung
Kundenprofile
Lohn- und Gehaltslisten-Management
Mehrere Standorte
Mitarbeitermanagement
Standvermietungs-Management
Treueprogramm
Verkaufspunkt POS
Wiederkehrende Termine

Simple Salon – Nutzerbewertungen

Zeigt 5 von 144 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.4/5
Kundenservice
4.1/5
Funktionen
4.1/5
Preis-Leistungs-Verhältnis
4.3/5
Erika B.
Salon Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 3.10.2019

"Simple Salon software for Hairdressing salons"

Kommentare: I am really happy with this product and at times have been tempted to look at what else is out there.I have not found anything that is as easy to operate for my staff and gives me everything that I need. I also like the fact that Simple salon is always bringing out new features so I feel I am not being left behind.

Vorteile: This software is easy to use.You can access it anywhere and the online booking function is a must.The reports are easy to read and are invaluable to my staff for their KPIs.
No updates to purchase and no contracts. It ticks all my boxes.

Nachteile: That it sometimes goes down.Unfortunately this is a universal problem not just Simple salon.I really have not experienced any down side.The help desk is awesome and the video tutorials are always their if you need them.

  • Quelle des Nutzers 
  • Bewertet am 3.10.2019
Sarah R.
Home salon owner/ operator: Beauty Therapist
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 12.10.2019

"Simple Salon user for over 5 years! "

Kommentare: Overall I am happy, my day to day use is easy & straight forward.

Vorteile: General functions are easy to use, affordable and has pretty much everything I need. Easy to book and rebook clients, set up appointment reminders and add & change services.

Nachteile: The app doesn’t allow all functions to be performed, such as moving an appointment to a different day or time, or inputting a task without booking it as a clients appointment.
I also find setting up a list to text out clients for promotions tricky at times.

Antwort des Softwareanbieters

von Simple Salon an 30.10.2019

Hi Sarah. Thanks very much for your review of Simple Salon. Very happy that you find it easy to use. We'd also love to help you with any functions that you might ever find tricky and are always contactable at support@simplesalon.com.au and can happily call you back to guide you over the phone. Thanks again for managing and building your business with Simple Salon.

  • Quelle des Nutzers 
  • Bewertet am 12.10.2019
Kylie R.
Salon Owner
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    3/10
  • Quelle des Nutzers 
  • Bewertet am 9.10.2019

"Simple"

Kommentare: I like the software as it’s easy to use and has most things but the service is very poor and some functions could be improved. I except this as the price point is excellent for what I get - I don’t need too many bells and whistles but when I need support it’s not there.

Vorteile: Has most needs - appointments, reporting, sms and email reminders and marketing, ordering, not expensive (I’m a small salon)

Nachteile: Support- even if I request support I don’t receive any feedback it’s extremely bad to the point I’ve considered changing systems - but changing is hard as I can’t download all the information easily - the exported excel files are in different order. If I had better support I’d be happy.
Can’t add sustainable salon - no response on how to do this
Many reports are locked at 1 months - it would be great if this wasn’t locked
Dashboard- not live like Kitoomba - I don’t really know how I’m doing

Antwort des Softwareanbieters

von Simple Salon an 30.10.2019

Hi Kylie. Thanks so much for taking the time to leave a thorough review. We take your experience and comments very seriously and, while we are very happy you give four or five stars to most of the review criteria, we are especially interested in your experience with support and functionality. So much so that in the last month we have employed a new team member to focus on these very issues and are quietly confident you will see a huge improvement. While we love it when current customers recommend SS to others our main focus is on you, as a current customer, being more than satisfied. Thanks again for your very helpful feedback.

  • Quelle des Nutzers 
  • Bewertet am 9.10.2019
Sarah L.
Beauty Therapist/Salon Manager
Kosmetik, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 18.10.2019

"Loyalty not necessarily rewarded "

Kommentare: Almost four years ago, I borrowed my mother’s credit card to use for one month of my subscription. I changed it to my then new card soon after, which was charged by Simple Salon. My mother alerted me some time later to the fact that her card was still being charged also. Simple Salon don’t seem to want to take responsibility for this glitch and in reply to one of the emails I sent trying to get to the bottom of the reason why we were being charged twice for a period of time, their response was sending me the link on how to properly change your card/payment details. Obviously I already knew how to do this as my card was being charged, and this was not the first time over the years that I’d successfully changed payment details. This issue has caused me to refrain from using the online booking feature and I have been researching other booking systems because I am not at all satisfied with this. If I had more time, I would have moved over to another program by now.

Vorteile: The program is reasonably easy to work with and does prompt you to find what you are looking for in most cases.

Nachteile: There have been times where I have really needed to speak to a support person, but this is not an option unless you ask for a return phone call that you need to wait for. There is not a simple option for treatment packages so if someone books in for a discount package, we are required to book each treatment in separately and I have to rely on my staff to remember to apply the discount.

Antwort des Softwareanbieters

von Simple Salon an 23.10.2019

Hi Sarah. Thanks very much for your review. We are very happy that you found SS easy to use but apologize for any confusion which may have occurred regarding changing the credit card assigned to billing. We will be looking into this matter further in an effort to establish a more satisfactory outcome for you. Team SS.

  • Quelle des Nutzers 
  • Bewertet am 18.10.2019
Nicola P.
Owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 3.10.2019

"n/a"

Kommentare: Great that it's cloud based. Always loving the updates. Love the online booking software

Vorteile: That it is cloud based. Easy to use. Multiple users. Good price point.

Nachteile: That it isn't mobile phone friendly. Sometimes confirmation SMS don't get sent out to clients so I have to constantly double check.

Antwort des Softwareanbieters

von Simple Salon an 30.10.2019

Hi Nicola. Thanks so much for your review of Simple Salon. We love that you love the updateswe're always in development, making sure we're growing with your needs. SMS texts issues often have sources beyond our control; we do everything at our end to make sure they are reliable but understand and totally agree with you that even one client missing one SMS is problematic. Rest assured we always find the reason and do our utmost to communicate it to you ASAP. Thanks again for being a Simple Salon user.

  • Quelle des Nutzers 
  • Bewertet am 3.10.2019