Wer nutzt diese Software?

Simple Salon is streamlined booking software for any size of hair or beauty salon. From a one person salon to a chain with hundreds of locations we have the ability to help you.

Durchschnittliche Bewertung

144 Bewertungen
  • Gesamt 4.4 / 5
  • Benutzerfreundlichkeit 4.4 / 5
  • Kundenservice 4.1 / 5
  • Funktionen 4.1 / 5
  • Preis-Leistungs-Verhältnis 4.3 / 5

Produktinformationen

  • Startpreis 21,99 $/Monat
  • Preisinformationen Try for FREE. No Hidden Fees. No Contracts.
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Simple Salon
  • http://www.simplesalon.com
  • Gegründet 2005

Über Simple Salon

Simple Salon is a sophisticated yet incredibly easy to use all in one cloud based booking software that is designed from the ground up with hair & beauty salons, clinics & spas users in mind. Never miss an appointment with our Online Bookings and Automated Reminders. Keep your clients coming back with our amazing Marketing, Loyalty program functions & AfterPay integration. Do all this and more anywhere using any computer, tablet or smartphone. Start your FREE trial today.

Simple Salon Funktionen

  • Inventarverwaltung
  • Kundenprofile
  • Lohn- und Gehaltslisten-Management
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Standvermietungs-Management
  • Treueprogramm
  • Verkaufspunkt POS
  • Wiederkehrende Termine

Die hilfreichsten Reviews für Simple Salon

Simple Salon user for over 5 years!

Bewertet am 12.10.2019
Sarah R.
Home salon owner/ operator: Beauty Therapist
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall I am happy, my day to day use is easy & straight forward.

Vorteile: General functions are easy to use, affordable and has pretty much everything I need. Easy to book and rebook clients, set up appointment reminders and add & change services.

Nachteile: The app doesn’t allow all functions to be performed, such as moving an appointment to a different day or time, or inputting a task without booking it as a clients appointment.
I also find setting up a list to text out clients for promotions tricky at times.

Antwort des Softwareanbieters

von Simple Salon an 30.10.2019

Hi Sarah. Thanks very much for your review of Simple Salon. Very happy that you find it easy to use. We'd also love to help you with any functions that you might ever find tricky and are always contactable at support@simplesalon.com.au and can happily call you back to guide you over the phone. Thanks again for managing and building your business with Simple Salon.

Simple

Bewertet am 9.10.2019
Kylie R.
Salon Owner
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I like the software as it’s easy to use and has most things but the service is very poor and some functions could be improved. I except this as the price point is excellent for what I get - I don’t need too many bells and whistles but when I need support it’s not there.

Vorteile: Has most needs - appointments, reporting, sms and email reminders and marketing, ordering, not expensive (I’m a small salon)

Nachteile: Support- even if I request support I don’t receive any feedback it’s extremely bad to the point I’ve considered changing systems - but changing is hard as I can’t download all the information easily - the exported excel files are in different order. If I had better support I’d be happy.
Can’t add sustainable salon - no response on how to do this
Many reports are locked at 1 months - it would be great if this wasn’t locked
Dashboard- not live like Kitoomba - I don’t really know how I’m doing

Antwort des Softwareanbieters

von Simple Salon an 30.10.2019

Hi Kylie. Thanks so much for taking the time to leave a thorough review. We take your experience and comments very seriously and, while we are very happy you give four or five stars to most of the review criteria, we are especially interested in your experience with support and functionality. So much so that in the last month we have employed a new team member to focus on these very issues and are quietly confident you will see a huge improvement. While we love it when current customers recommend SS to others our main focus is on you, as a current customer, being more than satisfied. Thanks again for your very helpful feedback.

n/a

Bewertet am 3.10.2019
Nicola P.
Owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great that it's cloud based. Always loving the updates. Love the online booking software

Vorteile: That it is cloud based. Easy to use. Multiple users. Good price point.

Nachteile: That it isn't mobile phone friendly. Sometimes confirmation SMS don't get sent out to clients so I have to constantly double check.

Antwort des Softwareanbieters

von Simple Salon an 30.10.2019

Hi Nicola. Thanks so much for your review of Simple Salon. We love that you love the updateswe're always in development, making sure we're growing with your needs. SMS texts issues often have sources beyond our control; we do everything at our end to make sure they are reliable but understand and totally agree with you that even one client missing one SMS is problematic. Rest assured we always find the reason and do our utmost to communicate it to you ASAP. Thanks again for being a Simple Salon user.

Great Software for starting out.

Bewertet am 5.12.2017
Lauryn T.
Owner
Kosmetik, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: - Client information privacy policy is the best I have found in my research of salon software.
- Friendly staff that were prompt in answering any questions or problems I had.
- Price transparency before signing up - you know exactly what you get for what price.

Vorteile: Simple Salon was a great starting point and was the first software I used when opening the salon. The main draw was the great client information privacy policy. It was very easy to use once all the data was put in and the team got used to using it. I love that I was able to run the salon off an iPad, including POS, and could check my schedule on my iPhone through the app
Support team and email correspondence was always fast in my experience. Never tried any pushy sales tactics or upgrades.
Overall, good software for newbies and reliable.

Nachteile: -Online booking - Slick App was the only way clients could book online, there was no real incentive for clients to use it and i never received any bookings from it- be it new or existing clients. It has no real online presence and was an unfamiliar brand. My clients felt uncomfortable handing over personal information. From memory I believe the business only had an 30 mins from opening time to confirm a booking which is ridiculous and almost impossible in a busy salon environment.
-Outdated looking interface. felt very dated and clunky. It was a breeze to use once you understood it, nut did take some getting used to.
- Customer support was a little tricky. Had a bit of trouble understanding how to unsubscribe (very well hidden)
- Expensive for the small size of the team I have. Paying double the price for 2 columns was a bit of a joke. I can definitely see benefit if the salon team was bigger.
-Disappointing that no appointment changes or new appointments couldn't be made via the phone app on the go. The app was only useful to see appointments, not much else.

Simple Salon software for Hairdressing salons

Bewertet am 3.10.2019
Erika B.
Salon Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am really happy with this product and at times have been tempted to look at what else is out there.I have not found anything that is as easy to operate for my staff and gives me everything that I need. I also like the fact that Simple salon is always bringing out new features so I feel I am not being left behind.

Vorteile: This software is easy to use.You can access it anywhere and the online booking function is a must.The reports are easy to read and are invaluable to my staff for their KPIs.
No updates to purchase and no contracts. It ticks all my boxes.

Nachteile: That it sometimes goes down.Unfortunately this is a universal problem not just Simple salon.I really have not experienced any down side.The help desk is awesome and the video tutorials are always their if you need them.

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