Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist CounSol.com?

Von Capterra mit dem BEST VALUE AWARD ausgezeichnet! Top-Wahl für das Praxismanagement! Komplette Beratungspraxis-Management-Lösung, die Live-Online-Chat- und Videositzungen, nutzer*innendefinierte Fragebogenformulare, E-Mail-Messaging, Terminplanung und Kalender, Abrechnung und Fakturierung, Behandlungspläne und vieles mehr bietet. CounSol.com macht das Führen deiner Praxis EINFACH, ORGANISIERT und SICHER. Noch heute testen! Jetzt 14 Tage kostenlos testen! (Keine Kreditkarte erforderlich.)

Wer verwendet CounSol.com?

Psychotherapeut*innen in Privat- oder Gruppenpraxen – Therapeut*innen, Berater*innen (LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiater*innen, Psycholog*innen, Sozialarbeiter*innen (LCSW), Coaches und mehr.

CounSol.com Software - 1
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CounSol.com Software - 5

Du bist nicht sicher, ob CounSol.com das Richtige ist? Mit einer beliebten Alternative vergleichen

CounSol.com

CounSol.com

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Kostenlose Testversion
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4,6 (866)
4,8 (866)
4,9 (866)
VS.
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Preisoptionen
Funktionen
Integrationen
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5
4,3 (470)
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über CounSol.com

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,6
Kundenservice
4,9
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
77%
4
21%
3
2%
1
0%
Nathan
Counselor
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

First EHR System I have used

5,0 vor 3 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Michael
Michael
Psychologist in USA
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Glad I switched

5,0 vor 4 Jahren

Kommentare: My overall experience after signing up for the software has been very good. The only hiccup I have had doesn't have to do with Counsol.com but instead with the individual insurance companies. I have received excellent support from my customer service representative at Counsol.com

Vorteile:

The ease of use across multiple devices has been extremely helpful during the pandemic. The features within the software are intuitive and solved many of the problems I was having using a paper chart. I also liked that the clearing house they use to submit claims has been established in the industry for a long time. The integrated payment options have been a great time saver.

Nachteile:

At first there were a few issues were not working well for me and my practice. This wasn't a problem for the developers at Counsol.com. They have resolved the issues and added features that I asked for. Having an online system is great because the modifications are available right away!

Scott
Owner in USA
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A very good service, but could be better

4,0 letzten Monat Neu

Kommentare: Overall it's been a positive experience. I came from a big-name CRM for therapists and absolutely hated it. CounSol addressed many of those issues, but fell short in other ways. Still, I like the service I'm receiving and my questions are answered in a professional and friendly fashion. I would recommend this to others.

Vorteile:

*I really like the ability to customize my dashboard. When I log in to my account, I see what's needed and I don't see anything else. *Scheduling sessions is a breeze after you get the hang of it. *Their connection with Stripe helps with payments. *The ability to send multiple reminders is nice (although anything over one is extra). *I've had good customer service experiences and they were always friendly and helpful.

Nachteile:

*Not having 2-way calendar integration is a killer. There have been multiple times I have scheduled clients over personal events because I can't have event times blocked off. Massive miss. *Not having Zoom integration is also brutal. It adds multiple steps for me, which are not desirable. I get it; they want you to use their proprietary video software. I tried it, and 4 out of 5 clients had difficulty. *Charging for a second and third email reminder is kind of ridiculous, in my opinion. This is a needed service, and it's extra no matter what plan you're on. *If you add a service, you have to jump through a few hoops to get the scheduler to pick it up and allow you to schedule it. Too many hoops to jump through instead of it being streamlined. *You have to manually add each service code into each service. This gets old. Allow a master code for the client and anytime it changes we can go in to manually change it.

Antwort von CounSol.com

vor 4 Wochen

We appreciate your review, Scott! Counselor feedback has been what drives us to update and improve our platform over the years. We understand your concern regarding the cost for additional session reminders. Surprisingly, this is not a commonly used feature but we like to offer it for folks who would like more than the single reminder that is included with all memberships. Since we must to pay a fee per outgoing SMS to make text notifications possible, offering multiple text notifications for all members would increase the membership prices for all. Given the lack of popularity of this feature overall, we decided to keep prices the same and offer this as an upgrade instead. Thanks!

LaToya
Therapist in USA
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Counsol has many GREAT features!

3,0 vor 3 Wochen Neu

Kommentare: Overall, I can navigate the platform, and I truly appreciate the array of options. It has all the features I desire & even more. Perhaps as I continue to learn more about it, it’ll be more easily accessible for my needs.

Vorteile:

I appreciate the array of options that are offered. I see the benefits of having such things as journal, billing and payments for the month. These features are amazing for the therapist as well as for the clients.

Nachteile:

It can be very challenging navigating the system. After using it a while, I am challenged how to access tabs the most efficiently way. Additionally, it would be amazing to have an app for this platform. Lastly, I’d love to be able to offer the link to multiple clients who are not in the same location.

Grace
Director in USA
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CounSol for 11 years: great from individual therapist to group practice

5,0 letzten Monat Neu

Kommentare: My overall experience is good enough that I have remained a CounSol user for 11 years. I started as an individual practitioner and have grown a group practice, all with CounSol.

Vorteile:

I find that CounSol is unique in having a dedicated customer service helper who responds incredibly quickly. I like how we can create as many of our own forms as we want, and all of the features for assigning forms and documents. I really like the transparency of cost, and since we don't pay per client, it is very cost effective for a growing practice. Our clients love the client portal, and we find the journal system a helpful feature as well, especially for clients who want to be in touch without having to respond (we respond to messages). We like the portal for our email with clients. The billing system works very well too. I guess we pretty much like everything.

Nachteile:

I think CounSol has a dated appearance (skin), however the features are so good, and the look is easy to navigate.

Antwort von CounSol.com

vor 4 Wochen

Thank you tremendously for the positive review! We are ecstatic to hear that you are pleased with your experience after all these years.

Roxanne
Licensed Professional Counselor in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Happy I made the choice to use CounSol!

5,0 letzten Monat Neu

Vorteile:

I appreciate all of the different options to create my own templates and all of the features involved. I also really like the option of being able to keep all of my communication with Clients through CounSol and that it is HIPAA secure.

Nachteile:

Some of the calendar features and assigning codes/costs can be confusing. All of the positives involving the calendar (e.g. client reminder options) outweigh the negatives though and I just use the features I understand/add value to my practice.

Antwort von CounSol.com

vor 4 Wochen

We appreciate the stellar review! We're proud we can offer a personal dedicated account manager to each practice. Please reach out if you would like some help navigating those more confusing features you mentioned. We are here to make your life easier as a business owner. Thanks Roxanne!