Wer nutzt diese Software?

Campaigner provides easy and scalable email marketing automation for all business sizes. It is the platform of choice for over 100,000 businesses worldwide including many Fortune 500 brands.

Durchschnittliche Bewertung

154 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 3.5 / 5
  • Kundenservice 4 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis 19,99 $/Monat
    Preisinformationen
  • Preisinformationen Affordable pricing starting at $19.95 & with flexible, customized plans.
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja, Kostenlose Testversion
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • j2 Global
  • http://www.campaigner.com/
  • Gegründet 1999

Über Campaigner

Campaigner is a powerful email marketing automation solution that enables mid-market and enterprise businesses to drive higher ROI, convert more leads, and generate more sales. With industry-leading inbox delivery rates, advanced personalization and real time reporting, Campaigner is the preferred choice of over 100,000 businesses worldwide.

Campaigner Funktionen

  • A/B-Tests
  • Abonnenten-Management
  • Automatische Antworten
  • Berichterstattung / Analyse
  • Bildbibliothek
  • CAN SPAM-Compliance
  • Drip-Kampagnen
  • Dynamische Inhalte
  • Ereignisgesteuerte E-Mail
  • Kundenbefragungen
  • Mailinglisten-Management
  • Mobil-ootimierte E-Mails
  • Vorlagen-Management
  • WYSIWYG-Email-Editor
  • Zielseiten / Web-Formulare
  • Datenwiederherstellung
  • E-Mail-Archivierung
  • E-Mail-Überwachung
  • Gemeinsamer Posteingang
  • Reaktions-Management
  • Routing
  • Spam-Blockierung
  • Unterschriften-Management
  • Warteschlangen-Manager
  • Whitelist / Blacklist
  • A/B-Tests
  • Drip-Kampagnen
  • Kampagnenmanagement
  • Lead Benachrichtigungen
  • Lead Scoring
  • Lead Segmentierung
  • Lead-Erfassung
  • Leistungskennzahlen
  • Personalisierung
  • Pipeline-Management
  • A/B-Tests
  • Analytik / ROI-Verfolgung
  • Anpassbare CTAs
  • Drip-Kampagnen
  • Dynamische Inhalte
  • Lead Scoring
  • Sales Intelligence
  • Segmentierung
  • Social Marketing
  • Suchmaschinen-Marketing
  • Websitebesucher-Nachverfolgung
  • Zielseiten / Web-Formulare
  • A/B-Tests
  • Berichterstattung / Analyse
  • Dynamische Inhalte
  • E-Mail-Überwachung
  • Kontakt-Datenbank
  • Mailinglisten-Management
  • Spam-Überprüfung
  • Vorlagen-Management

Die hilfreichsten Reviews für Campaigner

Much to be desired

Mit Google übersetzen Bewertet am 10.9.2018
Scott W.
Administrator
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.

Vorteile: We use it for simple email blasts to our neighborhood association. We don't use it for marketing campaigns, so therefore do not have the need for some of the functionality available with Campaigner. For our needs it works.

Nachteile: Ease of use. It is not intuitive, and they haven't done any kind of software or GUI redesign since we started using it (6+ years ago).
Making a template should be a lot easier than it is: Creating and editing templates has a lot of old graphic (frames?) technology that makes for a frustrating experience when trying to line up text blocks with headers, footers and images.
Writing an email with attachments should be easier. Having to upload a file/image to the media library, and then importing it into your email is a lot of steps. Instead, allow a person to add a file/image to an email note in the same simple fashion as any other email client works: add a paper clip button and allow us to select the file to add to the note. That seems like it should have been done a long time ago.
Also, if you accidentally remove a person from an email list, you have to call up Campaigner support to get it fixed; you can't manually fix it yourself. Very annoying.

Antwort des Softwareanbieters

von j2 Global an 15.10.2018

Hi Scott,

Thank you for taking the time to review the platform.

We appreciate the feedback you provided in regard to the platform and have passed the feedback on to our product team. If you have any additional issues or questions please feel free to let us know.

-The Campaigner Team

Worst customer service and platform ever - plus they unsubscribed all of my customers and didn't let me know

Mit Google übersetzen Bewertet am 3.5.2018
Faith O.
CEO
2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis

Vorteile: Nothing I can think of at this moment. You can see under "cons" what I really think of their product.

Nachteile: 1) They have terrible customer service. Most of their CS reps on the phone are rude, unfriendly and unhelpful. Their standard response is to tell you to look up one of their online training videos. They don't want to take the time to help with anything or answer any questions. This has been going on for two years. I just spent 20 minutes - yes 20 minutes - waiting for their online chat guy to answer a simple question: "I sent an email in earlier today - can you let me know if you'll respond by email or I need to check your message center, and about how long is your average response time." Yep, 20 minutes waiting for their customer service representative to answer that one simple question. I gave up and disconnected after prompting him multiple times.
2) Last year they accidentally unsubscribed almost all of my customer database - 10K names - and didn't tell me. Because of the nature of our emails, we didn't notice for about two months - what a disaster. They said "oh that happens," didn't apologize and did not give any type of credit. They did, however, restore the unsubscribes as they found the exact time they did it.
3) The platform is clunky and the searches and segmenting are difficult to use. They do not have an easy way to do a date range search for bounces, or other things.
4) We get conflicting answers when we call customer service.
In other words - it's a really really terrible platform with terrible people. We've been using ESPs for 14 years. We decided to use Campaigner about two years ago for our customer emailing only, based on someone's recommendation. It was a big mistake. Avoid at all costs.

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