RevolutionEHR

This is my first experience with "paperless" records- wholly an excellent, easy to use product.

Kommentare: quickly keep track of inventory, check the schedules, use anywhere there is a reliable internet connection- I've been on vacation and been able to help staff answer questions and complete records. Its a reliable work horse.

Vorteile:

The ease of use in record taking- with training and familiarity, it became second nature within a few days. Its even better once patient's return for their repeat exams in subsequent years. I'll use the phrase, "How did I get along before this?" I love how much more complete I can make the record- recording even more detail than I did with paper records. I highly recommend this product, but, its going to cost you.

Nachteile:

The inability to easily take a previous report (for eg. Diabetic reports to physicians), transfer it forward and just modify the date and few particulars. Also, the inability to easily reorder the same contact lenses, but with the updated rx- the current system requires the entire order to be started from scratch again. The drawing feature is unwieldy.

New Sublease EHR

Kommentare: From start to finish, it was amazing. I immediately got connected with a sales rep who was very upfront about costs and value added to my new office. Thereafter I worked with [SENSITIVE CONTENT] to implement the software and she was AMAZING! Since my initial virtual calls with her, I have reached out a few more times to her needing help with the EHR and she returned my calls/emails every time. I have 2 other offices and will hopefully grow to more offices and will use Rev exclusively because of the customer service and support I have received thus far. Thank you!

Vorteile:

I loved all the preset features of the software. There was very little for me to add in and that saved a ton of time while starting a new office.

Nachteile:

Some of the new HTML formatting in the software is a nuisance but overall very happy with Rev.

not responsive to how I want to practice

Kommentare: I work part time at the office where I use Revolution, and I would not have it in my office. Perhaps I would feel differently with additional training (I had about 30 minutes to show me a few of the features). But I don't think so, reading back over my "cons" list.

Nachteile:

1. About 9 clicks required to print a glasses Rx, after the Rx is entered. Why so many? 2. Does not have newer contacts in the data base, and will not allow me to enter them manually. Have to hand write rx's and scan them in. Can't list trials dispensed either, for the same reason. 3. When data is entered using drop down boxes, and a diagnosis is indicated (e.g. kerititis) only refractive diagnoses are in the final list. Very difficult to add diagnoses. Cannot just type in an ICD 10 code manually. It has to be found in Revolution's list, which simply is not sufficient. 4. Some of the choices are just plain silly. E.G. under cover test, ortho is listed as "no motion", and ther is no phoria listings, only tropias. I have to write in "notes" if there is a phoria. And there are many more examples. 5. Only one spectacle Rx is allowed. I haven't figured out a way to write additional Rx's such as computer glasses, or other special use rx's. "Near refraction" can't be brought forward for reading glasses. Split adds are not allowed. 6. Occasionally I have added screens and later had the screens and all the data entered to inexplicably disappear. When you have an exam turn up blank, when you remember writing notes, chief complaints, etc., it is infuriating, and dangerous for patient care.

my one concern

Kommentare: Overall a 4 out of 5 stars

Vorteile:

I find it easy for new employees to navigate. Training videos are very helpful. Customer service is outstanding,

Nachteile:

Program changes that do not make sense. For example when I run a Deposit Slip report the mandatory range dates- WHY? just Why? It just created MORE unnecessary clicks to get to my end result. Program changes over a long weekend at the first of the month when we are all pulling our hair out trying to get billing statements out...

So easy so efficient

Kommentare: Its been fabulous learning a new system is always intimidating but my rev team [SENSITIVE CONTENT HIDDEN] really made it pleasant and I don't think I could function without Revolution EHR in my practice!

Vorteile:

Very easy to learn integrates with all my other equipment and everything is on auto-pilot

Nachteile:

My practice locations are in 2 different states and that was difficult to integrate but of course [SENSITIVE CONTENT HIDDEN] were able to help find a solution very quickly!