RevolutionEHR

"This is my first experience with "paperless" records- wholly an excellent, easy to use product."

Kommentare: quickly keep track of inventory, check the schedules, use anywhere there is a reliable internet connection- I've been on vacation and been able to help staff answer questions and complete records. Its a reliable work horse.

Vorteile: The ease of use in record taking- with training and familiarity, it became second nature within a few days. Its even better once patient's return for their repeat exams in subsequent years. I'll use the phrase, "How did I get along before this?" I love how much more complete I can make the record- recording even more detail than I did with paper records. I highly recommend this product, but, its going to cost you.

Nachteile: The inability to easily take a previous report (for eg. Diabetic reports to physicians), transfer it forward and just modify the date and few particulars. Also, the inability to easily reorder the same contact lenses, but with the updated rx- the current system requires the entire order to be started from scratch again. The drawing feature is unwieldy.

"RevolutionEHR"

Kommentare: One of the best things I’ve encountered so far was the helpfulness of staff from the device transfer team (specifically Paul). He has gone above and beyond my expectations and has been extremely easy to work with.

Vorteile: I really like how you can customize everything to make flow more efficient.

Nachteile: Calendar system. I wish you were able to look at more than one day at a time. A full week overlook would be very beneficial

"not responsive to how I want to practice"

Kommentare: I work part time at the office where I use Revolution, and I would not have it in my office. Perhaps I would feel differently with additional training (I had about 30 minutes to show me a few of the features). But I don't think so, reading back over my "cons" list.

Nachteile: 1. About 9 clicks required to print a glasses Rx, after the Rx is entered. Why so many?
2. Does not have newer contacts in the data base, and will not allow me to enter them manually. Have to hand write rx's and scan them in. Can't list trials dispensed either, for the same reason.
3. When data is entered using drop down boxes, and a diagnosis is indicated (e.g. kerititis) only refractive diagnoses are in the final list. Very difficult to add diagnoses. Cannot just type in an ICD 10 code manually. It has to be found in Revolution's list, which simply is not sufficient.
4. Some of the choices are just plain silly. E.G. under cover test, ortho is listed as "no motion", and ther is no phoria listings, only tropias. I have to write in "notes" if there is a phoria. And there are many more examples.
5. Only one spectacle Rx is allowed. I haven't figured out a way to write additional Rx's such as computer glasses, or other special use rx's. "Near refraction" can't be brought forward for reading glasses. Split adds are not allowed.
6. Occasionally I have added screens and later had the screens and all the data entered to inexplicably disappear. When you have an exam turn up blank, when you remember writing notes, chief complaints, etc., it is infuriating, and dangerous for patient care.

"Not the best"

Kommentare: I would not recommend this software to a first time EHR user , however once you have used this software it easier to Navigate others.

Vorteile: The thing that I liked most about using this software was the ease of contacting a customer service representative.

Nachteile: The thing that I like the least about using this software was that it is not user friendly. It takes lots of practice and time to learn to do simple tasks.

"Able to Work at the Office or Home"

Kommentare: I love Revolution compared to other software programs I've used in the past.

Vorteile: It is cloud based. I like being able to access it from my home as well as the office. I like the fact that there is extremely little down time. Previous software programs I've used would go down on a fairly regular basis, leaving the office with zero access to patient information and charts. I love the chat feature that is available immediately when I've needed assistance from customer support. There is no calling, leaving a message, and waiting on a return call when needing assistance with something.

Nachteile: It has been difficult for me to learn how to build specific reports. I always have to ask for assistance when creating new reports.