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Was ist Regpack?

Regpack ist eine Online-Registrierungsplattform, der mehr als 7.000 Unternehmen weltweit vertrauen. Regpack bietet dir die Tools, die du benötigst, um jeden Aspekt deiner Veranstaltung oder deines Programms verwalten zu können, einschließlich flexibler Formularerstellung, dynamischer Echtzeit-Berichterstattung, integrierter Online-Zahlungen, nutzerdefinierter und automatisierter Rabatte usw. Die Kund*innen von Regpack sehen eine Steigerung in der Anzahl der Registrierungen, verzeichnen ein Umsatzwachstum und führen ihre täglichen Aufgaben effizienter aus. Erfahre, warum Regpack eine erstklassige Registrierungslösung ist.

Wer verwendet Regpack?

Organisationen, die Stunden sparen, schnell bezahlt werden, ihren Umsatz und die Registrierungen steigern möchten. Komplexe Aufbauoptionen und integrierte Zahlungen automatisieren und rationalisieren die Registrierung und Bezahlung.

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Du bist nicht sicher, ob Regpack das Richtige ist? Mit einer beliebten Alternative vergleichen

Regpack

Regpack

4,4 (364)
13,00 $
Monat
Kostenlose Version
Kostenlose Testversion
163
9
4,0 (364)
4,4 (364)
4,3 (364)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
25,00 €
Monat
Kostenlose Version
Kostenlose Testversion
195
22
4,0 (18.770)
4,0 (18.770)
4,1 (18.770)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Regpack

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,0
Kundenservice
4,3
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
54%
4
38%
3
5%
2
2%
1
1%
Brad
Brad
Director Of Operations in USA
Verifizierter Nutzer auf LinkedIn
Eventservice, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Big improvement over our old system

4,0 vor 6 Jahren

Vorteile:

What took me away from my old system and originally attracted me to RegPack is the appearance and registration experience for the end user. It's much more attractive and intuitive than my old system was. This alone makes for a more professional looking event. It's also much more powerful. I love the "triggers," which let you do so many things once you realize how they work. Using "tokens" to customize emails with specific registrant data has also been especially helpful. Support is good--as long as you can wait 24 to 48 hours for an answer. This was an adjustment for me, but now that I have got things down well it's not that big of a deal.

Nachteile:

The credit card rates are extremely high--probably the highest you'll find. This was a big turn off for me, especially since I had negotiated very good rates with my old provider. In the end though, I was able to justify this somewhat with some savings I made elsewhere. Financial reporting is much more complicated than with my old system. I am required to have very detailed reports that reconcile with the bank deposit and to get what I need, I have to Frankenstein a report from both RegPack and their credit card provider. It's very time consuming relative to my old system. I've been told they are working to include more customization though.

Antwort von Regpack

vor 6 Jahren

Brad, it's great that Regpack is an improvement for you, especially with the end user experience and using triggers to really customize that experience for your clients. One great thing about Regpack is that we embed on your website and provide a really unique flow. This really gives a professional point of entry to your business that helps you succeed!

Steve
VP Operations in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

MTI Review

4,0 letztes Jahr

Kommentare: The overall experience has been very good. From initial "fit" conversations with [sensitive content hidden] to final details with [sensitive content hidden] to the implementation process with [sensitive content hidden], we have been pleased. While there have been some bumps, the customer service we have experienced in rectifying/understanding the issues has been good.

Vorteile:

Customization, Reporting, Ease of implementation

Nachteile:

The conditional logic is excellent but there are still some responses we'd like to see more adjustment in. QBO integration time-line.More flexibility in reporting.Increased customization in payment process. (auto-pay as an option, some of the verbiage, soften secure-payment messaging)

Verna
Executive Director in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Don't do it

1,0 vor 2 Jahren

Kommentare: Not good. Although, after repeated attempts to get support over several days, I did have a lovely person step in to help me. I got lucky. It looks weeks to get uploaded originally and more than a week to go live second year for our small company. Software should make this easier, not harder. It still costs about as much in labor as our simpler method because it is so complex and easy to err.

Vorteile:

It pays quickly and after many attempts to get support, I did have a lovely and helpful person work with me.

Nachteile:

It is difficult to use for admin and for users. I am constantly having to help people register. Takes a lot of my time. Also, there is no way to contact anyone on the phone. They just have an answering service that takes messages that don't go anywhere. No one will talk to you if you need immediate help. They only guarantee a two-day response.

Antwort von Regpack

vor 2 Jahren

Hi Verna, I am sorry to hear of your experience. It looks like you were using the incorrect support email for a period of time, but were able to connect back with our team, who provided responses promptly for challenges you were facing. We hope that offering 1:1 training for the software, in addition to our custom project manager build that you received at the beginning of your engagement, has helped to make this easier!

Stacey
Owner & Director of Wellness & Community Programs in Tansania
Professionelles Training & Coaching, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

RegPack for Retreats and Wellness Program Memberships

5,0 vor 2 Jahren

Kommentare: Aside from the hiccup with BlueSnap, I am happy with the product. It gives a professional and streamlined appearance to my registration and payment processes.

Vorteile:

The features that are most impactful are payment processing, flexible payments, and forms. I also like the diversity of programs that I can offer for my services and products.

Nachteile:

Integration with my existing business was not difficult at all. But BlueSnap's underwriting department rep's communication put a really bad taste in my mouth. I wasn't pleased with that interaction at all. Their lackluster follow-ups actually impacted my ability to launch my main product by several weeks.

Susan
Director of International Programs in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Frequent Regpack user

4,0 letztes Jahr

Vorteile:

Regpack has a great variety of functions that are very helpful for our program registration process - user forms to gather info, bulk emails, reports to see specific info for all participants, etc.

Nachteile:

I've experienced a lot of weird glitches (automatically redirects to pages that it shouldn't, needs refreshing frequently, etc.).

Hero
IT Administrator in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Awesome team

5,0 vor 11 Monaten

Kommentare: The regpack team was very helpful in every single hitch that we encountered.

Vorteile:

Very Customizable and easy to use and teach to colleagues.

Nachteile:

The learning curve was a little bit steep.

Jared
Coordinator, Youth Camps and Community Programs in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Regpack Review for Camp Admin

5,0 vor 12 Monaten

Kommentare: Great customer support and limitless ways to configure and fine tune to your organization's needs.

Vorteile:

Regpack has a multitude of options for administrators to apply to their own use of the product as well as how they can allow their audience/customers to enter information and receive information.

Nachteile:

Regpack features could be a little more intuitive for admin and users.

Karen
Assistant Director in USA
Bildungsmanagement, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Registration made Easy!

5,0 vor 2 Jahren

Kommentare: I purchased Regpack last year for our District. We use it to handle registration for our Career Technical Education summer camps. Prior to hiring Regpack, we hand registered attendees; Regpack makes the whole registration process easy! I also appreciate that we are able to do so much customization within the program.

Vorteile:

Regpack makes handling registration a breeze! It is very easy to schedule offerings, publicize them, register participants and then manage those registrations. Need to send a reminder to a class? Easy! Need to change the location and notify all participants? Super Easy! Need to manage a wait list and communicate with those on the list? Super easy! Do you want your registration process to be easy for parents while also aesthetically pleasing? Regpack will do that for you!

Nachteile:

Initially, getting support was a little clunky, but the process has been streamlined and now it is easy to get help with any components that prove challenging to me.

Philip
Solutions Coordinator in USA
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Works great for our needs

5,0 letztes Jahr

Vorteile:

We needed a system that allows a buyer to push payment off. This works well and is critical

Nachteile:

It has a fairly steep learning curve, but once past that, smooth.

Katie
Camp Director in USA
Erholungseinrichtungen & -dienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Game Changer!

5,0 vor 9 Monaten

Vorteile:

This platform is customized to meet our specific needs. Parents registering their kids for camp expressed that the process felt smooth and was quick to complete.

Nachteile:

Adding additional selections after the initial registration process is not intuitive.

Shira
Registrar in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent Software

5,0 letztes Jahr

Kommentare: Excellent customer service, professional software

Vorteile:

Efficient system for registering applicants

Nachteile:

Challenging to adjust from a old manual system because we are still in transition

Mary
Program Registrar in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Review for RegPack

4,0 vor 2 Jahren

Kommentare: Wonderful!

Vorteile:

We have loved all the individualization that we can do with regpack! It is easy to use and the customer support has been wonderful.

Nachteile:

We wish that the projects could talk to one another and that emails could be sent based on date.

Kelly
Secretary in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Enjoyed using

5,0 vor 2 Jahren

Kommentare: Great

Vorteile:

I enjoyed how easy it was to find contact info for each participant.

Nachteile:

Downloading "Confirm Selection" form to see payments.

Miguel
Teaching assistant and mentor in USA
Hochschulbildung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great service

5,0 vor 2 Jahren

Vorteile:

It’s easy to use. All the tabs are clear and easy to locate. Overall good service.

Nachteile:

At times when I attempt to go back to a screen it goes back to page 1. It could be a glitch.

Colette
President in USA
Eventservice, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Camp Registration System

4,0 vor 2 Jahren

Kommentare: Overall, Regpack has worked great for our registration needs for our camp. It is easy to learn, and helps us manage on-going registration information.

Vorteile:

We like that the software is very intuitive to use. Our customers have also liked the ease of use for registering their campers.

Nachteile:

It's hard to get an actual person to talk to if you have questions. Their library of videos explaining things is very helpful, but sometimes it would be easier to have a person to talk with.

Linda
Registrar in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Regpack Review

4,0 vor 5 Jahren

Kommentare: Overall we really like Reg Pack, it is the closest we could get to a custom built system.
The pricing is very reasonable for what Reg Pack offers
I am using Reg Pack for three different types of youth sports businesses and it meets the needs of each one and their unique processes that other sports management tools could not handle.

Vorteile:

We really like the ability to build an intuitive registration process, reporting & emails. We have 13 different organizations, this product allows me to tailor each organizations project to fit their specific needs with forms, products, emails & reporting. We have a lot of unique processes and requirements that other products could not accommodate, because they did not have the ability to customize like Reg Pack does. The ability to push out system and manual emails for reminders, notices, payments received etc, has been huge for us, we really love this feature. Being able to build our own reports is great as well. Overall we really like the product. We are still learning features after using it for 2 years and I am sure we will continue to improve our processes as we learn features that we don't currently know. I really like that it is a pure data management tool and does not have all the other fluff that other youth sports registration management tools have. Reg Pack was very easy to learn and our parents and volunteers are really glad to get away from paper registration.

Nachteile:

Don't like the email only method of support. Sometimes it is difficult to get your issue across clearly in an email and it takes several iterations of emails back and forth to resolve. Would like the ability to speak to a person more often and discuss issues and learn tips & best practices to improve our use and knowledge of Reg Pack's features. Not having the ability to build ID card templates in Reg Pack and print from regular or badge printer. All the data is in Reg Pack and the photo, but I have to export data and manually export each photo to an external system to be able to print ID cards and badges. Very time consuming with 3000+ kids and 900+ volunteers that register daily over a 5 month period. Not having the ability to run global reports across multiple projects with like data fields. Credit card fees are a bit high and forces our organizations to eat the fee to get parents to pay online or continue to use external payment options.

Antwort von Regpack

vor 5 Jahren

Linda, great to hear that Regpack has allowed you and your organization to move away from paper and get a customizable system to fit your exact needs, down to the project level. It's also great to hear you "get it" about the fluff vs function - we aim to provide a business tool that allows you to manage your data how YOU Need to, without getting lost in features you don't need. We're happy to have you as part of the Regpack family!

Valerie
Grant & Office Coordinator in USA
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Best Solution So Far

4,0 vor 4 Jahren

Kommentare: Overall, it's the best we've used in the last 8 years out of the 5 we have tried. But it is somewhat complicated for the end user. I am constantly fielding phone calls and emails from parents who are having trouble finding classes, logging in, updating Child Profiles, etc. The Triggers also work for the most part, but definitely glitch often and I have to move 3rd graders from the 1st grade classes because they showed available. I have spent a lot of time learning this system and really hope they keep updating, fixing, and adding features because some things just seem elementary that are not available, such as the duplicate merging option, even Excel and Google have these funtions.

Vorteile:

We love the ability to create different projects with different needs, such as registration. One project could be for camps that parents fill out and one for adults where only tickets are purchased. This is awesome given that we are a nonprofit and host many different classes, camps, workshops, and events. I also love the ease of access when creating discount codes, etc. I love that products can be categorized and bulk triggers can be added. Payment processing and report pulling is easy and fully customizable.

Nachteile:

They took away the feature that counts quotas after a product has been paid for. It is very important, especially since COVID, that we only have so many students per class. This does not work as parents begin registration often, but never complete it. The password/login feature glitches A LOT! Parents end up getting frustrated and creating a new account instead of logging in because the Reset Password function almost NEVER works properly. There also is no way to Merge DUPLICATE accounts when this happens, and they charge per Active User, so I have some parents that have 2-4 accounts, and they are all active, taking up user space, costing us more money. I can't make them inactive because they have classes paid for and registered on each account. If you make them inactive, it pulls them from the rosters. There is also no way to BULK delete users that begin the registration process, but never complete it, you can't DELETE anything, not even Projects. I spend A LOT of time marking "Missing Names" as inactive so that they don't count towards User Quotas. Payments are easy, and pulling reports, however, if you want to issue a refund after 30 days, you have to log in to the separate BlueSnap Merchant Account because Regpack doesn't allow this. There also is no way to automatically change Age/Grade levels for students each year. If the parent doesn't update the Child Profile, the system doesn't either and will show a 5th grader in 5th grade for years.

Antwort von Regpack

vor 4 Jahren

Valerie, it's so great that you've been using Regpack for so long and see the value it brings to your organization. The flexibility of the software to work for a variety of different processes is crucial, especially in today's climate! I appreciate your feedback on the paid for product feature, which was something we deprecated this year. Quotas do still work, and we'd love to chat further about optimizing this for you! As a note, our pricing includes unlimited users, so you don't have to worry about paying for extra. The limitation for refunds in the system is 60+ days, and this is a restriction imposed by payment processors and not Regpack. We're always happy to help facilitate this process for you! We'd love to chat more about the login issues you are describing so we can help you and your parents resolve them.

Padmaja
Director of Information Technology in Kanada
Bildungsmanagement, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Regpack use for Event / Transportation Registration.

4,0 vor 3 Jahren

Kommentare: I should thank the account manager who was helpful in guiding us to approach the customer service for some of the technical issues. Certain issues were resolved by her immediately. Overall it's a good experience with Regpack.

Vorteile:

The product is easy to use. The online customer service responds within 24 hours. Account manager is transparent about the product features and honest about the services offered by Regpack. The parents are not required to fill up their profile page every year. In this way, the parents can directly access the registration page after checking the profile page.

Nachteile:

Refund payment procedure can be made easy for the accounts payable executive. Report writing can be more flexible.

Antwort von Regpack

vor 3 Jahren

Thanks for your feedback Padmaja! Glad your experience with Regpack has been easy and you've enjoyed our customer support and our Account Management team.

Meghan
Director of Operations in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software for payment processing, registration and after school/camp management!

5,0 vor 2 Jahren

Kommentare: We are very happy with the service we receive from Regpack. We are able to create new projects and registration portals with ease, and with a very short turn-around time. The support team is always super helpful. The automated payment system is integral to our business and cash flow - it has proven to be very reliable. Customers are able to register and make payments easily.

Vorteile:

I love that we can customize our registration process, easily and on our own. Updates take place in real-time and there is a great support team to answer Qs.

Nachteile:

There is no translation function, but the support team has helped with work-arounds.

Antwort von Regpack

vor 2 Jahren

Thanks for this great feedback! Glad you have found a workaround for different languages. We do have the ability to customize all free text fields and form fields in any language, so I hope you've found this flexibility helpful!

Madey
Executive Services & Education Coordinator in USA
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love Working with Regpack

5,0 vor 2 Jahren

Kommentare: It is great, I enjoy using it.

Vorteile:

I like the features that they have continued to add over the years. It has come a long way since we started using this in 2017. The customer support is always timely with issues and responses. They also are really good at checking in to make sure that you like using it and if we have any issues.

Nachteile:

I wish that some things transferred over. For example, we use this to put on educational events, so sometimes a user may come to multiple events and not all of their information transfers. Not that big of a deal, it just would be helpful.

Antwort von Regpack

vor 2 Jahren

Madey - so happy to hear you love using Regpack and our team gives you the support you need!

Charlie
Director in USA
Erholungseinrichtungen & -dienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Regpack Review

4,0 vor 6 Jahren

Kommentare: Like I said, the waitlist feature is the main distinguishing factor from any other software. I also enjoy being able to see previous years' "projects" for recruiting purposes.

Vorteile:

The reason we chose regpack vs. other software is because of the waitlist function. It allows us to approve or waitlist applicants manually, which is really helpful because building our waitlist is more of an art than a science (IE the number of boys vs. girls we accept can change based on who registers).

Nachteile:

We have had some frustration with customer support. For example, we wanted to set-up our health form through regpack rather than families upload a PDF in the hopes that it would be easier for us to print all of them. The first few responses were just someone sending us a link to an online tutorial and it took a while to actually speak with someone face to face. With that said, once we did talk to someone our questions were answered and we're happy with the way the health form turned out.

Antwort von Regpack

vor 6 Jahren

Charlie, glad that the waitlist function works so well for your organization! It's always fun to hear how different organizations use one single feature in a customized way that works exactly for their needs! That's the beauty of Regpack! I'm glad you found a solution to your health forms in Regpack as well. Regpack is perfect for creating YOUR process in the system. Apologies for the initial responses that didn't meet your needs. We work hard to ensure all projects are set up as best as possible, including a project manager who knows your field and builds out your first project for you. The Support team is always available to answer your questions until you find a solution that meets your needs!

Nancy
Special Asst to the Board in USA
Erholungseinrichtungen & -dienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We are a swim club with a very complicated rate structure, and RP has been pretty responsive.

4,0 vor 7 Jahren

Kommentare: Our members get to register online, which some of them prefer to filling out a paper form. (Our swim club has a limited membership, so we do not need it to handle volume or for marketing.)

Vorteile:

Affordable. Their programmers have worked with us on necessary customization. We are a seasonal business, so are just starting to look at next season, and see that there are lots of improvements, but we have not tried them yet.

Nachteile:

Because we have different kinds of memberships and extra services, it has been a challenge to program and sometimes it has taken several tries/tests to get things to work smoothly. Also, their constant improvements sometimes get ahead of us (seasonal users), so we have to re-learn how to handle something that is changed. We have had some problems getting the kind of reports we need, but that may be more our lack of training/understanding. When the funds are conveyed, their reports (but not the actual deposits) with the details have sometimes taken an extra day or two, and the format (which may come from their card processor, not RP) could could be better. (As seasonal users, our frequency of use, the question below, varies...several times a week during our peak registration time, then very little the rest of the time.)

Antwort von Regpack

vor 7 Jahren

Nancy, we're glad to hear that Regpack can handle your complicated payment structure. Regpack started out as our CEO's PH.D. thesis that looked at data networks and their connections. This has formed the basis of Regpack being able to create pretty much any logic needed by our clients, in your case, a rate structure that serves your exact needs. For your system specifically, autobilling plays a huge roll in ensuring every registrant type is charged appropriately as well as paying on a variety of schedules and payment plans. Most registration software options on the market cannot provide such comprehensive and robust functionality. We are glad to have you back for your 3rd season with us in 2018!

Rachel
Program Manager in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Makes my job easier!

5,0 vor 5 Jahren

Kommentare: Overall, we LOVE Regpack and have nicknamed it Reggie in our office! It cuts my admin time by about 30% in managing our program, and as I discover more features and learn how to better utilize all it has to offer I would guess that percentage would increase. The online videos and training are helpful and if you have time to watch them, I definitely would. If we need a new "project" I would likely have the RegPack team build it to save time and ensure its done right. Once it's set up it easy to edit and update (or copy, if you want a duplicate).

Vorteile:

I love how easy it is to sort, and set statuses for all users across the platform. We do a phased application cycle and its important to track where people are in the process. The status feature lets us do that. Then you can trigger custom emails once the form is complete, or annual send emails as needed from the system. I also love the report building, and the ability to export the whole application, including uploaded documents in ONE STEP. I love a lot of things, so it's hard to say what I love the "most."

Nachteile:

I feel like it can be slightly confusing the build out a new form from scratch and get the flow/triggers the way you intend them. With that said, RegPack will build it for you for a very reasonable price. The other thing is that I have not had awesome luck with the response from their support team (long reply times, or no reply).

Antwort von Regpack

vor 5 Jahren

Rachel, so great to hear this feedback and how much Regpack is helping to manage your processes more efficiently as well as allowing you to customize your workflow to match your unique needs. Regpack really shines when it comes to managing a multi step process, and it sounds like you are using our status tool along with other functions to ensure applicants move through the process in a way that is easy for you to manage.

Erin
Executive Director in USA
Verifizierter Nutzer auf LinkedIn
Musik, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The best decision I made this year

5,0 vor 6 Jahren

Kommentare: It has been great working with Regpack. Our registration numbers are up this year, thanks in part to the ability to offer auto-payment plans. I would absolutely choose Regpack again.

Vorteile:

Working with Regpack has saved me time and money! I really appreciated that I could send a copy of last year's forms (from another system) to the developer to create a draft system in Regpack. I like the ease of personalizing registrations by adding comments or awarding a scholarship. The ability to send and track emails within the system is fantastic. That function alone has saved me from hiring additional admin help. The filtering system is also helpful, as we have multiple instruments and type of registrations (teachers, students, parents). Another thing that has been really useful is the ability to see and modify a user's registration after it is submitted. I also like being able to work on multiple unrelated projects for different teams.

Nachteile:

Because it is so powerful, it takes a while to learn the ins and outs. I'm sure there are functions and capabilities that I am not using because I haven't discovered them yet. It has been frustrating at times to not find what I'm looking for in the help pages and have to send an email and wait for a reply. I appreciate that the auto-reply has an option where you can let them know if it's an urgent need. The help desk has always replied within the promised time frame with what I need.

Antwort von Regpack

vor 6 Jahren

Erin, high praise, thank you! It's wonderful to know that Regpack has been a good business decision for your organization. We love to hear that our clients can spend more time on tasks besides managing registration and payments, since Regapck makes this just work! Even better is knowing that using a business tool like Regpack can help increase your enrollment, as well as getting paid when you need to.

Nic
Owner in USA
Sport, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Flexible Registration Software

5,0 vor 2 Jahren

Vorteile:

Our programs require a lot of paperwork and info and regpack gives us the freedom to design what we need and more options than any company we talked to and the pricing is reasonable.

Nachteile:

Can occasionally be slow to load and this is both a pro and con but the security is pretty good so it can log you out often and require additional security codes to log in.

Antwort von Regpack

vor 2 Jahren

Nic - the beauty of Regpack is exactly what you described: the flexibility to build out your processes your way, not ours. Glad you are enjoying that!