Wer verwendet Regpack?

Organisationen, die Stunden sparen, schnell bezahlt werden, ihren Umsatz und die Registrierungen steigern möchten. Komplexe Aufbauoptionen und integrierte Zahlungen automatisieren und rationalisieren die Registrierung und Bezahlung.

Was ist Regpack?

Regpack ist eine umfassende Online-Registrierungsplattform, der mehr als 7.000 Unternehmen weltweit vertrauen. Regpack bietet dir die Tools, die du benötigst, um jeden Aspekt deiner Veranstaltung oder deines Programms verwalten zu können, einschließlich flexibler Formularerstellung, dynamischer Echtzeit-Berichterstattung, integrierter Online-Zahlungen und weiterer Registrierungslösungen, die du für die Ausführung deiner Veranstaltungen benötigst. Die Kund*innen von Regpack sehen eine Steigerung in der Anzahl der Registrierungen, verzeichnen Umsatzwachstum und führen ihre täglichen Aufgaben effizienter aus.

Regpack – Details

Regpack

http://www.regpacks.com

Gegründet 2010

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Regpack – Preisübersicht

Regpack bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Regpack ist ab 125,00 $/Monat verfügbar.


Startpreis

125,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Regpack – Bereitstellung und Support

Kundenbetreuung

  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web

Training

  • Live Online
  • Webinare
  • Dokumentation

Regpack Funktionen

  • Abzeichen-Management
  • Aussteller- / Lieferanten-Management
  • Block-Management der Räumlichkeiten
  • Budgetierung
  • Freiwilligen-Management
  • Gamification
  • Hochzeiten / Feiern
  • Kartenverkauf
  • Konferenzen/Tagungen
  • Promotion in sozialen Medien
  • Sponsoren-Management
  • Umfragen & Feedback

Siehe die vollständige Event Software Liste

  • Abrechnung & Rechnungsstellung
  • Elternportal
  • Immunisierung & Allergieüberwachung
  • Kalenderverwaltung
  • Kommunikationsmanagement
  • Mahlzeiten-Tracking
  • Mitarbeitermanagement
  • Mitglieder-Datenbank
  • Registrierungs-Management
  • Self-Check-in/-Check-out
  • Tägliche Protokolle
  • Wartelisten-Management
  • Zahlungsabwicklung

Siehe die vollständige Kinderbetreuung Software Liste

  • Abzeichen-Management
  • Angebot in sozialen Medien
  • Catering-Management
  • Entwurf-Management
  • Kartenverkauf
  • Kundenmanagement
  • Lautsprecher-Management
  • Registrierungs-Management
  • Räumlichkeiten / Zimmer einstellen
  • Sponsoren-Management
  • Teilnehmer-Management
  • Umfragen & Feedback

Siehe die vollständige Konferenz Software Liste

  • Anwesenheitsmanagement
  • Klassen-Management
  • Online-Anmeldung
  • Praxis-Protokoll
  • Repertoire-Management
  • Studenten-Management
  • Terminplanung

Siehe die vollständige Musikschulsoftware Liste

  • Abzeichen-Management
  • Benutzerdefinierte Formulare
  • Eventregistrierung
  • Gruppenanmeldung
  • Kalenderverwaltung
  • Klassenregistrierung
  • Kontaktmanagement
  • Marketing-Management
  • Online-Anmeldung
  • Registrierung vor Ort
  • Rückerstattungsabwicklung
  • Self-Check-in
  • Teilnehmer-Tracking
  • Umfragen & Feedback
  • Zahlungsabwicklung

Siehe die vollständige Registrierungssoftware Liste

  • Angebotsmanagement
  • Angebotsmanagement
  • CRM
  • GDS-/OTA-Integration
  • Lieferanten-Management
  • Mehrtägige Buchungen
  • Paketerstellung
  • Preismanagement
  • Reiseplan erstellen
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Ressourcenmanagement
  • Verzichtsmanagement
  • Website-Management
  • Zahlungsabwicklung
  • Zentrales Reservierungssystem

Siehe die vollständige Reiseveranstalter Software Liste

  • Abrechnung & Rechnungsstellung
  • Anwesenheitsmanagement
  • Elternportal
  • Für Sommer-Camps
  • Kalenderverwaltung
  • Kundenmanagement
  • Medizinisches Management
  • Online-Anmeldung
  • Personalverwaltung
  • Programm-Management

Siehe die vollständige Schullandheim & Ferienlager Software Liste

  • Abrechnung & Rechnungsstellung
  • Berichterstattung
  • Klassen-Management
  • Klassenterminplanung
  • Kostümmanagement
  • Kundenmanagement
  • Mitarbeiter-Management
  • Online-Anmeldung
  • Online-Zahlungen
  • Self-Service Portal
  • Verfolgen der Teilnahme
  • Verkaufspunkt POS

Siehe die vollständige Tanzschulsoftware Liste

  • Angebotsmanagement
  • Anmeldebestätigung
  • Erinnerungen
  • Gruppenanmeldung
  • Kalenderverwaltung
  • Marketing-Management
  • Online-Anmeldung
  • Registrierung vor Ort
  • Teilnehmer-Tracking
  • Umfragen & Feedback
  • Wartelisten-Management
  • Zahlungsabwicklung

Siehe die vollständige Teilnehmerregistrierung Software Liste

Regpack Alternativen

Mehr Alternativen zu Regpack

Regpack – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

4,4/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 4,1
Kundenservice 4,4
Funktionen 4,2
Preis-Leistungs-Verhältnis 4,4

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Tami B.
Owner and Principal
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Herkunft der Bewertung 
  • Bewertet am 8.5.2018

"Flexible system that can be used for much more than just registering users"

Vorteile: Flexibility of the triggers, ease of building forms, initial strong customer support, overall ability to extend the tool to be much more than a registration system. I have set this up as a mini-Student Information System for a small school, tracking applicants, admissions data, student data and more. The ability to stage the release of various forms and emails makes that possible.

Nachteile: Would like it to do the following:
1. Enable triggers to change a user's status
2. Enable triggers to work with NOT logic and not just AND logic or ability to set up multiple trigger situations for a single form/email.
3. Ability to sort statuses.
4. Ability to have payment plans for paying that aren't forced (auto-bill).
5. Ability for an admin to login as a user to see what's happening in their account.
6. Make editing of an existing filter work better (it typically erases it and you have to start over).
7. Make it easier to unassign users from an asst. admin in bulk.

Antwort des Softwareanbieters

von Regpack an 15.5.2018

Tami, it's great to hear that Regpack has been a flexible solution for your organization and is giving you more value than you initially thought.

Some of the features you'd like to see already exist! A client success manager is reaching out to you directly to go over this feedback to ensure you use the system to it's max potential.

  • Herkunft der Bewertung 
  • Bewertet am 8.5.2018
Andrew B.
Director of Operations
Darstellende Künste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    3 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 15.7.2020

"Robust product with lots of options, but some glitches"

Kommentare: The discount structure of our program was so easy to set up in the system. We loved that part of it. And the autobilling and email automation saved us so much time!

Vorteile: Lots of different ways to set up your program with custom forms, payment plans, and automations. This software is great for a wide variety of use cases. The new interface on the back end is easy to use with a great search function. And the autobilling makes it really easy to make sure everyone is paid up.

Nachteile: It does glitch occasionally. A button won't work as you expect it to. A filter will include erroneous results. A pop-over or tool tip will get stuck in place and you'll have to refresh the page. Our users frequently had issues resetting their passwords. It chips away at the faith you have in the software to give you reliable reports, etc. The user experience is also not the most intuitive on the front end. Right at the beginning, there is a box with a dotted border instructing users on how to use the progress bar to navigate the forms. Why not just make the progress bar more obviously interactive? This is UX design 101. If you have to explain something in your design, you should find a way to make it more intuitive instead. And our patrons STILL had questions about how to find things in the system.

Antwort des Softwareanbieters

von Regpack an 23.7.2020

Andrew, I'm so glad to read that Regpack makes customizing your process easy and gives you the options you need to present your classes and manage your attendees easily in the back end.

I have our dev team looking into some of the glitches you mentioned. We work hard to ensure a smooth user experience and when we find issues, we work quickly to resolve them. The resent password issue you mentioned was brought to our attention and resolved last month.

All in all, its great to hear Regpack has been a big upgrade for how you work and we look forward to continued success in our partnership!

  • Herkunft der Bewertung 
  • Bewertet am 15.7.2020
Julian S.
CEO
Professionelles Training & Coaching, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    2 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    3 /5
  • Kundenbetreuung
    2 /5
  • Preis-Leistungs-Verhältnis
    2 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Herkunft der Bewertung 
  • Bewertet am 6.11.2020

"Great idea, very poorly executed"

Kommentare: Regpack's software is very versatile, but the company's inability to keep the registration system functioning correctly coupled with their policy of email only communication makes this an extremely aggravating company to be a customer of. We signed on with Regpack in May, 2020. In the time we have been with Regpack, the campaigns we've developed and run for 4 of these 7 months have resulted in lost time, money and customers due to Regpack payment system and integration failures. For example, currently, 7 prospective registrants for our November classes have wanted to register and pay via e-check (ACH), however Regpack system failures have caused them to attempt and fail with errors and erroneous charges to their bill now 3 times . I submitted an urgent ticket to Regpack development 5 days ago, and had to follow up multiple times to get updates over the past days. Yesterday Regpack support emailed to report that the had fixed the problem, so we walked the registrant through and again they received an error. When I reported this, Regpack advised me to call the customer a THIRD time to get screenshots and time/date login data and report back, but I don't feel comfortable going back to my customer yet again, and turning them into a Guinea pig for a registration system that is not functioning. This issue is the current one in a string of system failures that have cost us time and lost revenue over the past half year, and we are leaving Regpack at the end of this month.

Vorteile: Flexibility/versatility of the software
One of the support managers was willing speak over the phone, despite email-only support.

Nachteile: There are recurring system errors that cause failures in payment processing
Regpack support is slow to respond, not able to provide adequate details
It is not possible to speak with Regpack employees, even during a critical system failure

Antwort des Softwareanbieters

von Regpack an 12.11.2020

Julian, I'm sorry that this was your experience with Regpack and that you felt we were not prompt enough in our response to your issue. As soon as any client reports an issue with payment functionality, it's immediately escalated to our development team as was the case here. The fix was pushed through as quickly as our team was able to resolve the issue. This issue affected your system alone and not others, so we had to investigate what was happening. Sometimes when working with complex business tools, there are situations that affect only one client or system, and this takes time to resolve and resolution includes working together with our clients and applicants to solve it. Our success and support team did keep you updated as updates came in from development. Trust that this was being addressed internally. Additionally we provided options for you to continue to collect payments while we implemented a fix. We're sorry to see you go, and we wish you luck with your business!

  • Herkunft der Bewertung 
  • Bewertet am 6.11.2020
Arrienne T.
Program Manager, Europe
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 5.8.2020

"Outstanding Customer Services"

Kommentare: RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And - where and when we do hit speed bumps - RegPack's team have always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.

Vorteile: We LOVE that RegPack allows us to charge our clients in a very "hands-off" approach - set and forget (meaning less human intervention, meaning a reduction in possible errors). The interface is attractive and easy to use, helping us to look polished and professional with our clients.

Nachteile: We are currently working with RegPack to meet the full scope of our reporting needs and, while we have workarounds to ensure we can get the data we require, RegPack is kindly working on their end to find a solution for us too.

Antwort des Softwareanbieters

von Regpack an 11.8.2020

Arrienne, it's such a pleasure working with you and the Austral Group team! Glad to hear that our Customer Support team meets your needs, as well as our software tool to help manage your business internally and provide a professional point of entry for your clients!

  • Herkunft der Bewertung 
  • Bewertet am 5.8.2020
Joy D.
Operations Director
Einzel- & Familiendienstleistungen, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    3 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 12.5.2020

"Great product for the price."

Kommentare: I really like the overall design and user-friendly nature of the projects and forms. We are able to structure our registration questions and flow of registrations for our camping events for both our campers and counselors.

Vorteile: I really like how easy this software allows for question formats. I like the ability to have the complex question formats.

Nachteile: The inability to accept donations in a direct format without the use of a multiple choice product option. I also do not like the inability to contact customer support directly.

Antwort des Softwareanbieters

von Regpack an 18.5.2020

Hi Joy, glad you are loving Regpack and how easy it is to create a customized process for your camp registration and donations. We've made some great updates just in the last few weeks to help facilitate an even better donation experience, and we're happy to help you implement those updates! Looking forward to helping you make registration even better!

  • Herkunft der Bewertung 
  • Bewertet am 12.5.2020