CampiumDB

THE DAY WE STOPPED USING A TYPEWRITER

Kommentare: We have solved an enormous amount of business issues with Campium. Our greatest struggle is changing our old habits and practices to catch up to what Campium can offer.

Vorteile:

Campium is our one stop shop. It has changed the way we do business and has allowed our management team new tools and information. The integration of this system has been the most important. The ease of changing products and offering discounts and refunds has been paramount. The email options and email invoices have been great.

Nachteile:

It would be nice to be able to batch edit sales to our clients. We have one product that is charged every week to a different group of people. This group is 120-150, we have to individual sell that product to each person. Also it would be nice to have more notes in the attached to a sale or refund. This may be an internal issue that we need to figure out our best practices to manage. The only other issue that has come up for us is that parents would like to see availability before they begin our lengthy registration form.

Campium

Kommentare: I have had a great overall experience with CampiumDB thus far. This was the best move we could've made regarding our software needs for our summer camp program.

Vorteile:

I love the functionality of this software. It was everything we were looking for as a summer camp- parent portal, online registration, and financial reporting. I also love how quick and responsive [SENSITIVE CONTENT] is for any questions we may have. If you are looking for a top tier software for your camp, this is the one to get!

Nachteile:

The only con I could think of are the bugs sometimes with individual accounts, however Campium is super responsive and it's technology so that's to be expected.

The comprehensive and immediate customer support dramatically outweighs the occasional glitches.

Kommentare: Dramatically overhauling on every front.

Vorteile:

Billing is now lightning fast as well as clean and comprehensive. I cannot stress enough how invaluable that has been.

Nachteile:

Certain user mistakes have no elegant solutions: When a parent creates a duplicate account there is no way to "combine" the accounts. Though the data can be manually transferred to one account and the duplicates "deleted", the "deleted" accounts still clutter the searchable database. Whereas some "deleted" data is valuable on an account to show the history of changes made to a parent's cart, it's frustrating to have a permanent record of every typo and misclick. Having the option to delete beyond the current level of deletion would clean up our records dramatically.

CampiumDB - Easy Set Up and Launch

Vorteile:

CampiumDB was very easy to set up and launch. Our summer camp registration was configured in a couple of days and will be easy to duplicate and launch in future years. Customer Support is also quick, responsive, and efficient.

Nachteile:

I'd like more configurable settings for Coupons/Discounts.

A must have for my summer camp!

Kommentare: I have used campium for the past ten years. It just improves and improves each year with accessibility and ease of use. Cary is very responsive in helping with ANYTHING I need from helping me figure out an easier way to do something or troubleshooting any issue I may have. I will definitely remain a CampiumDB user!

Vorteile:

Campium makes the accounting and management aspect of my summer camp very easy. If ever I have an issue with the site, help is given right away and the issue is fixed very quickly.

Nachteile:

Sometimes there are some glitches in the site or the payment processor where it may be down briefly. This is always very brief and fixed as soon as I alert it.