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Usage Intelligence
Was ist Usage Intelligence?
Die Analyselösung für verteilte Software-Anwendungen, speziell dazu entwickelt, um einen tiefen Einblick in die Nutzung von Produktfunktionen und Application Performance Management zu bieten. Du kannst in 30 Minuten mit SDK-Integration (Windows, Mac, Linux) starten. Out-of-the-box-Berichterstattung zeigt sofort Nutzungstrends und Nutzerverhalten. ReachOut Messaging innerhalb der App liefern kontextuell relevante Nachrichten, basierend auf der von dir definierten Zielgruppe (Feature-Verwendung, Geographie, Version oder Lizenzstatus).
Wer verwendet Usage Intelligence?
Organisation: Softwarehersteller, die installierte / Desktop-Software entwickeln. Beteiligte: Produktmanager, Software-Entwickler und Vermarkter, die Metriken benötigen. Installationsbasis: Hunderte bis 10 Millionen.
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Usage Intelligence
Bewertungen über Usage Intelligence
Best option out there
Kommentare: I will keep on using Revulytics for sure as I rely heavily on its features and use them extensively to guide my product development. The staff are helpful and try their best without being too intrusive or pushy. Something I appreciate.
Vorteile:
I liked the fact that I could install and start using it immediately. It is very easy to use and immediately start getting analytics. I have been using it for a very long time and I never had issues or problems with it.
Nachteile:
It is quite big with a lot of features and I couldn't wrap my head around all of them. Luckily I make do with the few features I'm used to but I'm sure I could do more if I could find the time to learn about the whole product/service.
Really satisfied with this Tracking/Market Analysis tool
Kommentare:
We develop invoicing software which we distribute in 8 different languages and for different countries and for different markets and users. Trackerbird helped us do some Market Analysis to determine what kind of users use our software the most. We even could cater for the best window size, fonts to use, as well as user behavior on how or when they use the software and how often, how long the software is used before they buy the product or discard it.
I recommend this product for its ease of integration. For those that need a quick idea of how their product is used by their users, this is the tool to use. To then further improve the tracking/analysis one just needs to make use of the many other features provided by the SDK and if something is missing, talk directly to the support staff and I'm pretty sure they'll consider adding new API calls and tracking.
Vorteile:
Customer Support reply immediately and genuinely do their best to solve any issues. Integration with our own product was very easy and straightforward. The information we gathered regarding OS, screen resolution and such hardware/basic settings (which are immediately available without doing any special or custom integration) helped us take certain decisions regards what features might be more interesting to our users. When we suggested a new feature, they said they'd review it and sure enough, 2 months later we received an email saying that a new version was soon to be released that would cater for our suggestion.
Nachteile:
Does not have all the features we would like for a complete Marketing Analysis tool. There is a limit on the Trackerbird Features that can be tracked, although this issue should be improved in the next release.
Didn't fit our use case
Vorteile:
It seemed to provide some good options for people using the JVM.
Nachteile:
For our particular use case (usage analytics via JavaScript in Node.js), it was extremely clunky, and we had to "shoe horn" it all to even work slightly.
Very good analytics solution
Kommentare:
Revulytics platform is a good solution that helps companies to easily incorporate and gather usage statistics to existing applications.
It provides us with useful reports for our products. It was easy to integrate the platform with our systems and use all needed information to our existing reporting solution.
Key points:
- Time-saving design that limits the amount of clicks necessary to perform any given action.
- Dynamic and usable reporting for most information collected by the framework.
- Easy to integrate with existing applications.
- Very good support for the product that proved to be a valuable help whenever needed.
- Value for money tracking service.
good dashboard
Vorteile:
I liked Revulytics because it has a simple dashboard and intuitive UI
Nachteile:
There are many dashboards to check the data but hard to utilize all of them yet.