Wer nutzt diese Software?

Brightpearl ist ideal für mehrkanalige mittelständische Einzelhändler, die in-store verkaufen, online oder über Online-Marktplätze wie eBay und Amazon.

Durchschnittliche Bewertung

120 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Brightpearl
  • http://www.brightpearl.com
  • Gegründet 2007

Über Brightpearl

Brightpearl ist ein komplettes Retail-Management-System für Einzelhändler und Großhändler, von einem einzigen Geschäft hin zu Multi-Marken auf mehreren Verkaufskanälen. Cloud-basiert ist Brightpearl umfassend und skalierbar für Unternehmen, die sich auf ein signifikantes Wachstum konzentrieren. Mit mehr als 1.200 Kunden in vielen Branchen, ist Brightpearl eine großartige Lösung für den Bekleidungshändler, tritt in Kontakt und wir können einige Fallstudien von Marken präsentieren, die die Brightpearl-Plattform erfolgreich verwenden.

Brightpearl Funktionen

  • Auftragsabwicklung
  • Auftragsmanagement
  • Echtzeit-Auftragseintrag
  • Entfernte Auftragserfassung
  • Inventarverwaltung
  • Kundendatenbank
  • Lagerhaus-Management
  • Management von Lieferrückständen
  • Versand-Management
  • Auftragsabwicklung
  • Auftragserfassung
  • Auftragsverfolgung
  • Inventarverwaltung
  • Katalogmanagement
  • Retourenmanagement
  • Rückstandsverwaltung
  • Spezielles Auftragsmanagement
  • Versand-Management
  • Wiederkehrende Bestellungen
  • Alarmfunktion / Benachrichtigungen
  • Berichterstattung / Analyse
  • Bestandsoptimierung
  • Bestückung
  • Einzelhandel-Lagerverwaltung
  • Fertigungsbestandsmanagement
  • Lagerhaus-Management
  • Lieferanten-Management
  • Mobiler Zugriff
  • Multichannel-Management
  • Nachbestellungen verwalten
  • Produktkennzeichnung
  • Prognose
  • Auftragsmanagement
  • Berichterstattung / Analyse
  • Bestell-Management
  • CRM
  • Finanzmanagement
  • Inventarverwaltung
  • Lagerhaus-Management
  • Personalmanagement
  • Projektmanagement
  • Supply-Chain-Management
  • Unternehmens-Vermögensmanagement
  • Vertriebsmanagement
  • Artikelverwaltung
  • Auftragsmanagement
  • Beschaffungsmanagement
  • Kostennachverfolgung
  • Lieferanten-Management
  • Nachbestellungen verwalten
  • Prognose
  • SKU / UPC-Codes
  • Seriennummern-Nachverfolgung
  • Strichkodierung (Barcode)
  • Zuweisung
  • 3PL-Management
  • Auftragsmanagement
  • Barcode / RFID
  • Echtzeit-Synchronisierung
  • Einkauf
  • Inventarverwaltung
  • Mehrere Standorte
  • Prognose
  • Qualitätsmanagement
  • Retourenmanagement
  • Versand-Management
  • Wareneingangs- / Einlagerungsverwaltung
  • Angebotsmanagement
  • Auftragsmanagement
  • Datensynchronisation
  • E-Mail Marketing
  • Einkaufswagen
  • Handel in sozialen Netzwerken
  • Inventarverwaltung
  • Kanalmanagement
  • Katalogmanagement
  • Marktplatz-Integration
  • Mobile Commerce
  • Retourenmanagement
  • SEO-Management
  • Angebotsmanagement
  • Bestückung
  • CRM
  • Datensicherheit
  • E-Mail Marketing
  • Inventarverwaltung
  • Management mehrerer Geschäfte
  • Mobiler Zugriff
  • Multichannel-Marketing
  • Retourenmanagement
  • Review Management
  • SEO-Management
  • Vorlagen
  • Auftragsmanagement
  • Berichterstattung / Analyse
  • Bestell-Management
  • CRM
  • E-Mail Marketing
  • Elektronischer Handel
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Provisionsmanagement
  • Retourenmanagement
  • Treueprogramm
  • Versand
  • Waren-Management

Die hilfreichsten Reviews für Brightpearl

Manages the core of our business, finances and products.

Bewertet am 8.2.2017
Stuart K.
Director
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been using brightpearl for several years now and the core function of the system has been to centralise around the accounts and stock management for our business. This means it's super easy to keep control of the business critical systems. The system has grown and expanded and as a small business I don't need a lot of this but it's there incase. The most important thing we have found is the super easy simple Brightpearl POS solution that is sharing the same core data for products/customers/payments as our website and accounts in real time so if the last item sells online then we don't over sell this in store at the weekend. We have two small showrooms and can have two separate pos channels that make it easy to deal with customers in store and telephone orders in the main program. Push sales from POS to backend and vice versa. It makes us more efficient and look more professional in store and on the phone. Even as a small business we have constantly changing stock and a large number of products (over 11,000) so need control of those as simply as possible. Brightpearl has done that for us along with accounts functionality. I hope as brightpearl expands it can keep true to it's roots of supporting small businesses with a system that would normally only be available to big business with big budgets. The core simple EPOS is just perfect for us with multichannel order routes to the dispatch desk.

Vorteile: the simple EPOS systems linked into the core of the system in real time. You have to do things by the book and can't cut corners in processes.

Nachteile: Sometimes you have to do things by the book and can't cut corners in processes.

Brightpearl Review

Bewertet am 25.11.2016
Emma O.
Merchandiser
Bekleidung & Mode, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As a business, we have been using Brightpearl for a few years now and have had an incredibly positive experience. On the customer service level - both in person and online - we have had an incredibly effective and personable response rate, especially of recent, which has made our usage a whole lot easier. We have therefore learnt a lot more about our business and its direct Brightpearl relationship, giving us more insight into weaknesses, improvements and areas of strength. High praise to the financial side of Brightpearl as this is easy to use and navigate. We are looking forward to our close working relationship in the future as we are expanding our business and therefore constantly looking to refining our Brightpearl usage.

Vorteile: Effective software, enabling access of the entire company to view and work as a team to work as a chain from start to finish in different parts of the UK in order to complete the entire part of the supply chain. Therefore leading to effective business management.

Nachteile: Uninformed from the beginning about certain aspects (not down to Brightpearl directly) and therefore the small team need enlightening and training regarding certain elements that can be so easily taught and answers. Because Brightpearl can do so much, there is just so much to learn that perhaps we are not taking advantage of as a business.

Brightpearl is a big help!

Bewertet am 8.2.2018
Loreto M.
Inventory Analyst
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: What I like about this software is that it has centralized system, we do not need to log in into several accounts with our partners' channels. This system is more efficient compared to others because it requires less operation from the ordering of goods to supplier up to the delivery to the stores. Our items reach the stores with less lead time. It will really help to reduce/eliminate stock outs and opportunity loss.

Nachteile: One thing which I think this system needs to improve is about the report/data it generates. We, as an Inventory Analyst, we rely so much to the data that the system is giving us, for us to do our function and data analysis.

Antwort des Softwareanbieters

von Tom an 12.2.2018

Hi Loreto,

Firstly, thank you for taking the time to review us. Direct, honest feedback is very important to us. I'm really pleased that you find Brightpearl to be a big help and you like the centralised approach. Having everything under one roof is core to what we do and will keep doing. I'm also really pleased to hear that it's helped with reducing your lead times - our automation was built to do that and it's great to hear individual cases when that fruit comes to bear. Thank you for your feedback on our reporting. It's been a point of focus for us and I'm pleased to say that we've improved the capabilities of several of our report in our suite and will continue to do so. To catch up with our latest improvements, be sure to stay tuned to our release notes: https://help.brightpearl.com/hc/en-us/categories/201499746-Release-Notes-Notifications.

Thank you again,
Tom
Brightpearl

All in One Ecommerce Software

Bewertet am 18.8.2015
Bryan B.
Gesundheit, Wellness & Fitness
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: GetApp
4/5
Gesamt
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Kommentare: All in one eCommerce solution, helped us consolidate 4 software programs into 1 integrated app. Great for small to medium size ecom companies and those wishing to grow rapidly by automating routine processes and tasks. Saves us hours each day with automation and syncing of orders and inventory to multiple channels.

Vorteile: Multi-Channel inventory sync, accounting is integrated with the order fulfillment, CRM, and most of the functions you need to run a growing eCommerce business. They issue updates, bug fixes, and new features every few weeks. The software has come leaps and bounds forward in the past 2 years to become more stable, less buggy, with better automation and features. Nice to have all business functions located in 1 software rather than 5 different systems that constantly need synced and updated. Cloud based so you can work anywhere.

Nachteile: As a US retailer there are a few UK oddities in the software but these are quickly being updated and changed to fit the US market. Customer support has also been improving since we started, but could be quicker to fix problems/ issue updates at times. They don't seem to understand at times that when something is broken, we can not run our business at all till it gets fixed. Some additional features and add-ons are not included in the base price of the software. They would be nice to have available but the price could get very expensive quickly and be out of budget for a small business. Would also like to see a quick way to back-up 'all' the data from the cloud locally in case of emergency or we needed it for another process. You can export data files and reports currently, but not the entire database at once.

Brightpearl - saving time with integrated technology.

Bewertet am 10.8.2015
Andre V.
Owner
Logistik & Lieferkette
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3.5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Brightpearl have an active online presence, their help documents are constantly revised, revisited and updated, and their online community is second to none. In addition to this, being part of their "Gold Support" program allows us virtually immediate access to help should we encounter a problem.

Nachteile: For me the logical functioning of the product, and its integration possibilities [many of which are included "out-the-box"]. When we converted to Brightpearl 12 months ago I was incredibly sceptical and concerned about the steep learning curve of getting myself and my staff up to speed with the functions and features of the program. Knowing the "day-to-day" functions of a program are one thing, but with a piece of software like this you really want to know it in depth to ensure that you are getting the most out of its functionality and capability. With the help of their staff and the logical layout and functioning of the software we were quickly able to leverage its features, and day by day we learn more and more that ensures we are using it to its full potential. Its this logical method that makes the software so powerful, and the fact that the support staff are engaged and able to assist backs this up superbly.

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