---
description: Detaillierte Informationen über Brightpearl zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Brightpearl Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [E-Commerce Plattformen](/directory/3/ecommerce/software) > [Brightpearl](/software/124180/brightpearl)

# Brightpearl

Canonical: https://www.capterra.com.de/software/124180/brightpearl

Seite: 1 / 9\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/124180/brightpearl?page=2)

> Midsize-Kleidung-Einzelhändler und -Großhändler, die so schnell und profitabel wie möglich wachsen wollen.
> 
> Bewertung: **4.4/5** von 200 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Brightpearl?

Brightpearl ist ideal für mehrkanalige mittelständische Einzelhändler, die in-store verkaufen, online oder über Online-Marktplätze wie eBay und Amazon.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.4/5** | 200 Nutzerbewertungen |
| Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Sage
- **Gegründet**: 1981

## Gewerblicher Kontext

- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Australien, Deutschland, Dänemark, Irland, Kanada, Neuseeland, Norwegen, Schweden, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Abrechnung & Rechnungsstellung
- Angebote / Schätzungen
- Audit Trail
- Auftragsabwicklung
- Auftragsverfolgung
- Barcode / RFID
- Barcode/Ticket Scanning
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bestandskontrolle
- Bestandsverfolgung
- Buchhaltung
- CRM
- Catalog Management
- Datensicherheit
- E-Commerce-Management
- E-Mail Marketing
- Einkaufswagen
- Einzelhandel-Lagerverwaltung
- Elektronische Zahlungen
- Finanzberichterstattung
- Finanzmanagement
- Hauptbuch
- Integrierter Geschäftsbetrieb
- Inventarverwaltung
- Kanalmanagement
- Kontenabgleich
- Kostennachverfolgung
- Kostenverfolgung
- Kundenkonten
- Leistungskennzahlen
- Lieferanten-Management
- Marktplatz-Integration
- Mitarbeitermanagement
- Nachbestellungen verwalten
- Nachfragevorhersage
- Prognose
- Projektmanagement
- Prozessmodellierung & Design
- Rabattmanagement
- Real-Time Data
- Rechnungsmanagement
- Supply-Chain-Management
- Third-Party Integrations
- Transaktionsmanagement
- Verkaufsprognose
- Versand-Management
- Werkzeuge zur Zusammenarbeit
- Workflow-Management
- Zugriffskontrollen / Berechtigungen

... und 14 weitere Funktionen

## Integrationen (37 insgesamt)

- Adobe Commerce
- Avalara
- Backbone
- BigCommerce
- Dotdigital
- EKM
- EasyPost
- FedEx Ship Manager
- FreightPOP
- Glew
- InfoPlus
- Klaviyo
- Lightspeed Retail
- Ongoing Warehouse
- Parcelhub

... und 22 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [E-Commerce Plattformen](https://www.capterra.com.de/directory/3/ecommerce/software)

## Ähnliche Kategorien

- [E-Commerce Plattformen](https://www.capterra.com.de/directory/3/ecommerce/software)
- [ERP Systeme](https://www.capterra.com.de/directory/9/enterprise-resource-planning/software)
- [Software für Einzelhandel](https://www.capterra.com.de/directory/20053/retail-management-systems/software)
- [Lagerverwaltungssoftware](https://www.capterra.com.de/directory/30005/warehouse-management/software)
- [Warenwirtschaftssysteme](https://www.capterra.com.de/directory/30006/inventory-management/software)

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4. [Odoo](https://www.capterra.com.de/software/135618/odoo) — 4.2/5 (1334 reviews)
5. [QuickBooks Enterprise](https://www.capterra.com.de/software/46497/quickbooks-enterprise) — 4.5/5 (20688 reviews)

## Nutzerbewertungen

### "Deputy CEO" — 5.0/5

> **VICKI** | *25. März 2026* | Einzelhandel | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: value the partnership and appreciate the team’s dedication and support.&#10;Also like the fact that you can take care payments, and there are loads of different plug ins that can be used
> 
> **Nachteile**: Bugs the error issues can be an issue for our sales and warehouse teams, as it can sometimes take up to 5 minutes for it to come back on
> 
> We’ve been working with Brightpearl for many years, and this year we began implementing their WMS. While the journey hasn’t been without its challenges, \[sensitive content hidden\] has been fantastic—consistently going above and beyond to find solutions that ensure the system works effectively for our business.&#10;&#10;Our account managers, \[sensitive content hidden\], have also been a pleasure to work with. They are approachable, responsive, and always supportive, making collaboration easy and productive.&#10;&#10;We have experienced a few issues with system errors recently, but \[sensitive content hidden\] has been proactive in addressing these and is keeping us well informed on progress and improvements.

-----

### "Top ERP system" — 5.0/5

> **Rob** | *8. April 2026* | Bekleidung & Mode | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: easy to use system that is very intuitive to use and really speeds up our internal business processes
> 
> **Nachteile**: nothing really. the system just works and provides automated ways in which to process orders and ship goods out.
> 
> Top tier ERP system that once live is pretty bomb proof. No down time. Everything works as it should.&#10;&#10;Automation engine is rock solid and working with partners such as b.solutions means the platform can easily link with other tools.

-----

### "Easy to Use, but Room for Improvement" — 3.0/5

> **Taylor** | *16. Dezember 2025* | Bekleidung & Mode | Empfehlungsbewertung: 4.0/10
> 
> **Vorteile**: It's pretty easy to use, overall.  It's easy to figure out for a new user, with relatively easy navigation.
> 
> **Nachteile**: Reporting is hands down the \#1 downfall.  Some extremely critical reports are missing that I imagine EVERY single company would need.  There should be a way to build your own report, based on all fields available within BP.  That HAS to be a possibility, especially with AI these days - should mimic the Shopify reporting tool at baseline.  BP is also not great for a company where data management has to be extremely streamlined and uniform.  Not conducive to a company growing in size where every single detail matters and accuracy is important.  It'd also be helpful to have a customer service/support chat, instead of having to submit a ticket for every small question (which then gets lost in my emails).  To have access to a chat, I'd get my answers a lot quicker when I need them answered quickly.  Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems.
> 
> Again, easy to use so has been an easy transition to using this as our ERP platform.  With a lean time with no IT team, it's been a relatively low lift.  Working with  \[sensitive content hidden\]  has been great, and my experience with Arafatul at BSITC has been great as well.

-----

### "Good ERP system" — 5.0/5

> **David** | *28. Juli 2026* | Lagerung | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: Good onboarding. Easy to use, once understood fully. Training and support good initially and remained so.
> 
> **Nachteile**: Accounts package a bit of an after thought. Some of the interfaces are provided by third parties. Quality can be variable.
> 
> We are an international, multi-channel footwear/clothing distributor working with Brightpearl for nearly four years. Brightpearl has given us quicker, easier data around stock levels and customer demand that has allowed us to plan and buy better. Add-ins have allowed us to manage customer orders better too leading to seamless order, picking, despatch processes. As we expanded into Europe, Brightpearl has grown with us. Training and support were delivered well in the early stages and support and account management is still there whenever we need it. Availability and speed are good, or at least as good as our internet connection.

-----

### "Brightpearl user since 2015" — 5.0/5

> **Gary** | *20. Mai 2026* | Einzelhandel | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Automation, order management, customer support, integrations, integration partners, functionality, control.
> 
> **Nachteile**: Reporting could be improved, however, the data within Brightpearl that is available is very good, can be exported.
> 
> Brightpearl has been a key platform in helping us scale our ecommerce operations across multiple channels and warehouses. The automation functionality is especially powerful and has helped us significantly reduce manual processes across order management, inventory, and fulfilment.&#10;&#10;It’s a very capable ERP for growing retail businesses, particularly when integrated properly into a wider ecommerce tech stack.

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Seite: 1 / 9\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/124180/brightpearl?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/124180/brightpearl)

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