Wer nutzt diese Software?

Für kleine und große Agenturen, die Menschen mit Entwicklungsstörungen unterstützen. Wird auch von den für die Aufsicht zuständigen staatlichen und regionalen Behörden verwendet.

Durchschnittliche Bewertung

5 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 3.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Einsatz Cloud, SaaS, Web
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • Therap Services
  • http://www.therapservices.net
  • Gegründet 2003

Über Therap

Umfassende webbasierte Lösung für Supportdienstleister für Entwicklungsstörungen (I/DD).

Therap Funktionen

  • Compliance-Verfolgung
  • Diagramm-Erstellung
  • Elektronische Rezepte
  • Handschrifterkennung
  • ONC-ATCB zertifiziert
  • Self-Service Portal
  • Sinnvolle Nutzung zertifiziert
  • Sprach-Erkennung
  • Terminplanung
  • Anfangsbeurteilung
  • Behandlungspläne
  • Compliance-Verfolgung
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Einzel-Anbieter-Praxis
  • Elektronische Rezepte
  • Medizinische Abrechnung
  • Mehrfach-Anbieter-Praxis
  • Mitarbeitermanagement
  • Reklamationsabwicklung
  • Self-Service Portal
  • Stationärer / Haus-Patient
  • Termin-Erinnerungen
  • Terminplanung

Die hilfreichsten Reviews für Therap

Therap - Have used product for 2+ years now

Mit Google übersetzen Bewertet am 20.11.2018
Abby S.
Assistant Director
Psychische Gesundheitsfürsorge, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Therap overall is a VERY helpful product when working in a human services field. It lumps an incredible amount of service features into one program and streamlines documentation, health tracking, event reporting, etc. Their customer service department has worked with our agency extensively and always seems readily available to troubleshoot and problem solve.

Vorteile: I work for a company that launched Therap as electronic documentation to replace paper logs. On the front end, it was HARD to roll this product out to a team of more than 1200+ employees. However, once staff and management are comfortable with Therap, is has MANY functional uses that have been irreplaceable, and it'd feel impossible to consider going back to paper. Some of the best features that I personally find most helpful as a member of management are: - being able to immediately access all health records, documentation entries, and vital signs in the event of an emergency and needing to reference such forms
- being able to see if and when staff modified any documentation entries
- seeing WHERE staff logged in from to complete documentation
- being able to readily contact all staff via the Therap email system at any time
- being readily available TO BE CONTACTED at any time via the email system

Nachteile: Therap has extensive electronic systems that are just difficult to navigate on the front end. It took a substantial amount of time (meaning at least a couple of months) for our employees to feel comfortable with using this product. It is more difficult to train new employees to use this, and even harder to train employees who are older and less familiar with electronically based documentation systems. Additionally, occasionally there are unpredicted downtimes from the program where we are unable to utilize the system.

Therap is a user friendly platform that allows for service providers to do a mutlitude of tasks.

Mit Google übersetzen Bewertet am 2.5.2018
Application Support Analyst
Einzel- & Familiendienstleistungen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: The system is easy to use - for the most part. A user who is documenting services they have provided will find it easy to use as well as documenting notes.
For those users who have more in depth permissions and access, I have found that the system is easy to use with proper training and guidelines. Often times users are able to navigate the different functions by being provided step-by-step guides on the task.

Nachteile: While Therap is always open to feedback and enhancement ideas it does take them time to implement an enhancement they have agreed to. Additionally, when feedback is provided the responses from the company are generic and could easily be automated. Another con would be that the platform does not allow for the acknowledgment of hab plans.

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