--- description: Detaillierte Informationen über Capsule zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Capsule Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/2/customer-relationship-management/software) > [Capsule](/software/124041/capsule) # Capsule Canonical: https://www.capterra.com.de/software/124041/capsule Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/124041/capsule?page=2) > Capsule ist das intelligente einfache Online-CRM. Kostenloses Konto für bis zu 2 Benutzer oder bezahlte Konten ab $ 12 / Monat. > > Bewertung: **4.5/5** von 167 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Capsule? Besitzer von kleinen Unternehmen, die ihre Geschäfts- und Kundenaktivitäten besser organisieren möchten. Verkaufs- / Marketing-Leiter / VP von kleinen bis mittelgroßen Unternehmen auf der Suche nach einer Vertriebslösung. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 167 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Zestia - **Region**: Manchester, UK - **Gegründet**: 2009 ## Gewerblicher Kontext - **Startpreis**: 21,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Französisch, Portugiesisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Argentinien, Australien, Belgien, Bolivien, Brasilien, Chile, China, Deutschland, Dänemark, Estland, Finnland, Frankreich, Griechenland, Indien, Irland, Island, Isle of Man, Italien, Japan, Jersey und 25 weitere ## Funktionen - Aktivitäts-Dashboard - Angebote / Schätzungen - Anpassbare Felder - Aufgabenmanagement - Aufgabenmanagement - Automatisierung von Geschäftsprozessen - Berichterstattung / Analyse - Berichterstattung / Projektverfolgung - Dokumentenmanagement - Dokumentenspeicher - Drag-and-Drop - E-Mail Marketing - E-Mail-Management - E-Mail-Tracking - Ereignisgesteuerte Aktionen - Formularverwaltung - Kalender-/Erinnerungssystem - Kalenderverwaltung - Kampagnenmanagement - Kommentare / Notizen - Kontakt-Datenbank - Kontaktmanagement - Kundendatenbank - Kundenmanagement - Kundensegmentierung - Lead Segmentierung - Lead-Distribution - Lead-Erfassung - Lead-Qualifizierung - Leadmanagement - Leistungskennzahlen - Mobiler Zugriff - Pipeline-Management - Projekt-Nachverfolgung - Projektplanung/Terminierung - Prozess-/Workflow-Automatisierung - Prädiktive Analytik - Rollen-basierte Genehmigung - Sales-Pipeline-Management - Segmentierung - Social-Media-Integration - Suchen / filtern - Termin-Fristenmanagement - Verfolgung von Interaktionen - Verkaufsberichte - Verkaufsprognose - Vertriebsaktivitätsmanagement - Werkzeuge zur Zusammenarbeit - Workflow-Konfiguration - Workflow-Management ... und 11 weitere Funktionen ## Integrationen (104 insgesamt) - ActiveCampaign - Acuity Scheduling - Aircall - Akita - Asana - Basecamp - Benchmark Email - Better Proposals - BigCommerce - CANDDi - CallFire - CallRail - Callbell - Chargebee - Cin7 Core ... und 89 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Chat ## Category - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) ## Ähnliche Kategorien - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) - [Online CRM Systeme](https://www.capterra.com.de/directory/30072/online-crm/software) - [Lead-Management-Software](https://www.capterra.com.de/directory/30017/lead-management/software) - [Absatzplanung Software](https://www.capterra.com.de/directory/30930/sales-forecasting/software) - [Workflow Management Systeme](https://www.capterra.com.de/directory/30091/workflow-management/software) ## Alternativen 1. [HubSpot CRM](https://www.capterra.com.de/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 2. [Zoho CRM](https://www.capterra.com.de/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.de/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.de/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.capterra.com.de/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Nutzerbewertungen ### "A Good Starter CRM" — 4.0/5 > **Anonymer Nutzer** | *14. Januar 2025* | Konsumgüter | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Capsule has a simple and intuitive Dashboard that makes it easy to navigate, create new leads and handle the projects and clients through different pipelines. > > **Nachteile**: In my opinion, capsule lacks essential functionalities like a proper help of AI or deep automations to be considered by many more companies. ----- ### "A simple CRM that allowed us to hit the ground running" — 4.0/5 > **Robert** | *4. August 2022* | Bildungsmanagement | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I like the simplicity of the system. It was very quick and easy both to setup (and make changes to) and then to use the system. It has been very easy to train new employees on. The system has some good power around workflows - which have helped us lock down our processes and helped new staff to follow them. It has a good integration with Xero which has saved us a lot of time and has just released an integration into a mail campaign tool (Transpond) which looks to be a nice added bonus. > > **Nachteile**: The system doesn't have a document generation tool (so you need to generate invoices and quotes in a separate system). It also is comparatively underpowered in the reports you can generate (even when you upgrade to the higher tiers that have additional reporting functionality). You can export full data sets to CSV - so we have built what we needed in Excel, but it would be nice to have it saved as reports and visualisations in the system. There also isn't the flexibility around notifications that I am previously used to (and so we have had to adjust the workflows a little). > > Overall I have been pleasantly surprised. I at first thought the system would be too underpowered for what we needed, but it has actually delivered on what we have needed and the simplicity of changing things has allowed us to easily experiment with our processes until we have things right. It has suited our small team very well - and I look forward to seeing how well it scales with us. ----- ### "My first choice for email marketing." — 4.0/5 > **Lombardiga** | *20. Dezember 2024* | Erneuerbare Energien & Umwelt | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Capsule software allows to efficiently send email campings and track all campaign performance in real-time. Customizability of the software is very high. > > **Nachteile**: Capsule software excels in most areas I have nothing to dislike. > > The product has allowed us to efficiently create professional looking camping and provide reliable insights that enhance our decision making. ----- ### "Could be great but it has a fatal flaw." — 3.0/5 > **Michael** | *23. März 2024* | Unternehmensberatung | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Simplicity. Price. It appeared to be the right product for the right price. > > **Nachteile**: They don’t understand the mission critical relationship between logging an activity and a related task generation. It has to be done entirely manually with no auto reminders or follow-ups. It seemed like such a basic requirement that I didn’t even check for it. My bad. > > I am hoping that they will fix the above deficiency quickly or we have to change to a different app. ----- ### "wonderful Software for every business" — 5.0/5 > **Peter** | *20. November 2020* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We have used this software for over five years. We used to use act and were reluctant to move to another provider. We moved because we could use the software on all forms of devices, anywhere in the world. The other great feature is that it is so simple to use, you hardly need any training at all > > **Nachteile**: Actually we love it, so we dont really have anything negative to say > > The software is simple to use, it has a wide range of tools that you can use. However, the great thing you dont have to use all the features and they are hidden away, so they dont affect your everyday usage. Incredibly for this type of software and all the tools you can access, it is incredibly affordable for personal, small business or large companies. We really love the product ----- Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/124041/capsule?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/124041/capsule) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten