AgoraPulse

AgoraPulse

von AgoraPulse

Wer nutzt diese Software?

Kleine und mittlere Agenturen, mittelständische Unternehmen und einige Unternehmensmarken.

Durchschnittliche Bewertung

283 Bewertungen
  • Gesamt 4.7/5
  • Benutzerfreundlichkeit 4.7/5
  • Kundenservice 4.8/5
  • Funktionen 4.4/5
  • Preis-Leistungs-Verhältnis 4.5/5

Produktinformationen

  • Startpreis 99,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • AgoraPulse
  • http://www.agorapulse.com
  • Gegründet 2011

Über AgoraPulse

AgoraPulse ist eine Social Media Management- und CRM-Plattform, die Agenturen, Unternehmen und Vermarktern dabei hilft, all ihre Social-Media-Nachrichten zu verwalten, Inhalte zu planen und zu veröffentlichen, bedeutende Influencer zu identifizieren, Social Media-Kanäle zu überwachen und erstaunliche Berichte zu erhalten - und das alles auf einem einfach zu bedienendem Dashboard. AgoraPulse unterstützt derzeit Facebook, Twitter, Instagram, LinkedIn und Google+.

AgoraPulse Funktionen

  • Automatisiertes Veröffentlichen
  • Berichterstattung / Analyse
  • Content-Management
  • Kollaboration
  • Kundenbindung
  • Nachterminierung
  • Nachverfolgung der Marken
  • Social Media-Überwachung
  • Verwaltung mehrerer Konten
  • Analytik
  • Automatisiertes Veröffentlichen
  • Content-Management
  • Filtern nach Keyword
  • Kontaktmanagement
  • Konversion-Tracking
  • Kunden-Zielgruppenansprache
  • Nachterminierung
  • Verwaltung mehrerer Konten

Die hilfreichsten Reviews für AgoraPulse

Recommending AgoraPulse for Social Media Management Platform

Bewertet am 27.8.2019
Matt T.
Chief Executive Officer
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

Vorteile: When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Nachteile: Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

Antwort des Softwareanbieters

von AgoraPulse an 3.9.2019

Hi there Matt,

Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about.

Here's to your continued social media success!
Lisa

AgoraPulse solves two critical problems that others struggle with...

Bewertet am 10.12.2019
Matt M.
Founder
Verpackung und Container, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: In general, as a business owner, I deal with a lot of different user interfaces and productivity platforms on a daily basis, AgoraPulse included. That said, AgoraPulse is simply my favorite tool in terms of user friendliness and overall experience. I don’t really know how they pulled it off, but AgoraPulse turned a challenging task into a simple and intuitive experience...this is their strength, and that is a good strength to have in any user-centric industry. I am a big fan!

Vorteile: ArogaPulse helps me in two key ways that other social media management platforms can’t match: 1) The interface is intuitively easy to navigate; therefore saving time and minimizing the potential for user error in content management and creation...all accomplished by a very clever and intuitive workflow interface that very intentionally does not overwhelm the user, which is a huge challenge with a feature rich platform such as AgoraPulse. 2) The amazing customer support is second to none...not just in promptness, but in knowledge and tone, I am impressed with the support I get each and every time (it doesn’t even feel like support, it feels like a helpful conversation).

Nachteile: Honestly, I can’t really think of any negatives. It has been a pleasurable journey from the beginning. As a business owner, I am very impressed and the quality of the experience is a big priority in my approach both professionally and personally.

Antwort des Softwareanbieters

von AgoraPulse an 8.1.2020

Thanks, Matt! So glad our dashboard and customer support (or "helpful conversation team") are making your life at JUSTHANKS easier.

Warm regards,
Lisa at Agorapulse

A Strong Contender

Bewertet am 29.10.2019
Max B.
Digital Marketer
Marketing & Werbung, Selbstständig
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: GetApp
5/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am happy overall with the product as I mentioned with the lack of some features it is not ideal. It would be perfect if everything we needed was satisfied by 1 platform, but that doesn't appear to be the case right now. We will most likely continue to use Agorapulse as part of our social media tech stack for the foreseeable future

Vorteile: The thing I like most about AgoraPulse is that their team is incredibly responsive to support questions. From a feature perspective, as a community management tool, I feel that they are the best tool o the market for social media community management.

Nachteile: Some publishing features are lacking, for example, the ability to choose thumbnails when posting a video to any of the supported social media platforms. The lack of story publishing for Instagram is also another feature that is missing from AgoraPulse. The lack of these Conversion focussed Marketing features forces us to use other social media management platforms for publishing content.

Antwort des Softwareanbieters

von AgoraPulse an 5.11.2019

Hi there Max,

I'm thrilled to hear how much you love our support team and community management functions!

We support scheduling to Instagram Stories -- feel free to reach out to someone on the support team for details.

Warm regards,
Lisa at Agorapulse

Frustrating UI and poor integration with social media channels

Bewertet am 2.9.2017
Ian P.
Director
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
2/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis

Vorteile: Social inbox is a useful and time-saving feature. We also use the Analytics every month to share with our clients.

Nachteile: Our experience with AgoraPulse has been incredibly frustrating. Our team has experienced a range of issues:
- images posted to social networks come out soft and blurry, despite us using good quality images
- the interface doesn't communicate the limitations of AgoraPulse's integration well. For example, the app can't post images to LinkedIn. We discovered this by posting images and text, only for the images to be dropped on the post.
- the customer service is responsive, but our problems are not being resolved.

Antwort des Softwareanbieters

von AgoraPulse an 6.9.2017

Hi Ian,

Mary here, Agorapulse's Advocacy Marketing Manager. I appreciate your honest review, as we always have things to work on.

Just to address these two points you've made, the LinkedIn issue is a restriction with how they work with 3rd party tools, but you're right - it should be made clear when you're creating a post.

The issue of blurry images sounds like it was from a bug when we first released the new version of the tool. We've since been able to fix that.

I know you've been in contact with our support team, but if there's anything I can do for you please don't hesitate to let me know.

Easy Social Publishing Tool for Media Company

Bewertet am 16.12.2019
Cassidy H.
Social Media Manager
Onlinemedien, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: GetApp
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Working with Agorapulse has been great. We have over 60+ social profiles we manage, and using Agora has made managing all of them a lot easier.

Vorteile: Very easy and user friendly experience for managing multiple social platforms. Also great customer service -- very responsive in real time when a problem occurs that needs a solution.

Nachteile: There are some minor details - like being able to bulk upload links without having to us a CSV, or being able to send something to the top of the queue without having to scroll all the way up - that would be nice to have that aren't in the software now.

Antwort des Softwareanbieters

von AgoraPulse an 8.1.2020

I'm so glad our dashboard and customer support are helping your agency manage all those social profiles! Here's to a great year for Wide Open Media!

Lisa at Agorapulse

Lies weitere Bewertungen