Wer nutzt diese Software?

eCommerce sites with large or complex product catalogs.

Durchschnittliche Bewertung

10 Bewertungen
  • Gesamt 4.9 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.2 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4.1 / 5

Produktinformationen

  • Startpreis 549,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Web Design Solutions
  • http://www.webshopmanager.com/
  • Gegründet 2000

Über Web Shop Manager

Web Shop Manager is the worlds largest eCommerce provider for the automotive industry and other markets with complex product catalogs. With 20 years of direct industry experience, Web Shop Manager has helped hundreds of businesses worldwide. From award winning website design and customer service to sophisticated product data expertise, Web Shop Manager is your eCommerce success partner.

Web Shop Manager Funktionen

Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Angebotsmanagement
  • Bestückung
  • CRM
  • Datensicherheit
  • E-Mail Marketing
  • Inventarverwaltung
  • Management mehrerer Geschäfte
  • Mobiler Zugriff
  • Multichannel-Marketing
  • Retourenmanagement
  • Review Management
  • SEO-Management
  • Vorlagen

Die hilfreichsten Reviews für Web Shop Manager

Top Tier Platform For Auto Parts and Accessories Ecommerce

Bewertet am 28.6.2019
Jason L.
President
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My company Spork Marketing provides services to some of Web Shop Manager's clients. As a result, I have seen dozens of implementations of the Web Shop Manager platform over the last decade. Throughout the years, the web shop platform has been one of the best options on the market for auto parts and accessories ecommerce. We've seen the system used by both brands and retailers, and we've consistently found it to be one of the best options on the market. In the pros column, it has good support for fitment-based lookups (eg year-make-model search), wholesale logins with multi-tier wholesale pricing, excellent customer support, dealer locate, and a roundly good set of standard ecommerce capabilities and features. The CSV data import system is excellent, and once you figure out how to use it, it allows for complete control of website data. In the negatives column, there's a fairly steep learning curve with the CSV system, and the documentation on various features is hit or miss. I see that Web Shop is working on documentation (they've added a wiki and it's steadily improving), but it's still not quite as well documented as some of the other platforms out there. But overall it's an excellent tool for ecommerce. We have recommended it to our clients for a long time, and I'm happy to leave a glowing review.

Vorteile: Designed with auto parts and accessories ecommerce in mind; Fully functional year-make-model lookup system; Excellent balance of features, performance, and value; Powerful CSV profile system for mass edits; Continued improvements and upgrades

Nachteile: Documentation is inconsistent; CSV profile system has a steep learning curve

Great customer service and system!

Bewertet am 8.10.2018
Ester D.
Digital Marketing Manager
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are very satisfied with the WSM team and the service they are providing for us for years. We see how they are continuously improving their team and customer service, as well as their system to keep up with the new technical challenges in e-commerce.

Vorteile: We are working with WSM for 3+ years and they built multiple websites together for the different brands we have. WSM's customer service is exceptional, all operators are always friendly and helpful. It is easy to reach everybody or if they are unavailable, they always give us a callback right away. The ticket system is easy to use and makes follow up and communication very quick and efficient. Majority of the time the tickets are solved quickly or at least we always receive an update on the project. Their developers' knowledge and willingness to go above and beyond to help us with solutions is exceptional. They were willing to put the extra time and effort to make all our request happen. The recently redesigned back-end is user-friendly and very easy to use.

Nachteile: The only area for improvement that I could point out is the lack of focus on Facebook and Google Analytics integration, which they have improved in the past few months.

Web Shop Manager is A+

Bewertet am 6.11.2018
Nicky F.
VP, Fixed Operations
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Web Shop Manager has been a team player with our company from Day 1, from the smallest details to the 30,000-foot view their input and expertise has been without measure. Our online sales have grown significantly, not only with the WSM Platform but also with their professional suggestions and advice.

Vorteile: Front end speed is excellent. WSM provides all the tools that are necessary to configure the right store front with enough options to make your product presentation and your store front unique. Easy to use back-end for configuring inventory and working with customer sales orders.

Nachteile: Sales reporting relative to inventory and brands is a challenge, but the WSM Team is working on this to make it a standard report for quick viewing. Our facility could use a little more options for Freight Pricing.

Service was excellent, now it is poor!!!

Bewertet am 18.9.2018
Joseph W.
Owner
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very good software but POOR customer service!

Vorteile: User and admin friendly, excellent graphics

Nachteile: Cart has many limitations, customer service was excellent when we first established the site - but now we are IGNORED. The required "open a case file" to report an issue just adds a layer of bureaucracy making things slow down... Right now, none of our inquiry forms have worked for a week, Recaptcha does not work, customers have had trouble creating new accounts... and WSM customer service is non-responsive.

Great product!

Bewertet am 1.7.2019
Darren M.
Owner
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Excellent experience!

Vorteile: Customer service does not get any better in my experience! These guys take all the hassle, stress and BS out of running an e-store….highly recommended! Also, SEO is VERY effective if used properly.

Nachteile: No complaints at all, the software functions as advertised.

Lies weitere Bewertungen