Wer nutzt diese Software?
WizeHive is the complete grant lifecycle management platform preferred by a growing number of foundations, nonprofits, associations, universities, corporations, and other organizations.
Durchschnittliche Bewertung85 Bewertungen
- Gesamt 4.7/5
- Benutzerfreundlichkeit 4.4/5
- Kundenservice 4.8/5
- Funktionen 4.4/5
- Preis-Leistungs-Verhältnis 4.5/5
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2008
ZengineTM by WizeHive is the most flexible solution for managing grants through the entire apply/review/manage/report cycle, providing tailored workflows, engaging experiences, and invaluable impact analysis. Discover how it powers some of the worlds most heroic missions, including those of leading foundations, associations, corporations, and universities.
- Compliance Management
- Höhere Bildung
- Compliance Management
- Verfolgen von Subventions-Gewährungen
- Anpassbare Formulare
- Bewerter verwalten
- Kommentare / Notizen
- E-Mail Marketing
Die hilfreichsten Reviews für WizeHive
Bewertet am 8.5.2018
Great experience working with Wizehive - knowledgeable, supportive assistance, product easy to use!
Vorteile: It makes sense - it's easy to use and easy to learn! It has helped me take a time-consuming project (collecting scholarship applications) and simplify the process. Wizehive also comes with a knowledgeable staff, who is very helpful and walks me through the application and review processes. For me, learning a new software program can be daunting, but the software was easy to learn, and the online support allowed me to see and talk through each learning step. It gave me the confidence I needed to make the most effective use of this product for our Foundation scholarship program. In fact, when the Membership Department saw how Wizehive worked for our Foundation scholarship program, they decided they wanted to use it for their student competitions, and their competitions include video clips! This software is very versatile, easy to use, and adaptable to the many situations.
Nachteile: I really do not have any cons about this software. I enjoy working with it; it has met our needs.
Bewertet am 3.5.2019
I don't love this system
Vorteile: It has most of the features we need for our use, which is an application process. People can log-in and save their status on applications. It can link to get references, and I can get people to review the applications on a review portal.
Nachteile: This is the least intuitive interface of a system I have EVER used. It is extremely frustrating. You think you remember how to change a setting or edit a direction somewhere, and you realize it could be in one of a ton of different places. It is extremely frustrating to use, and you would think that simple things like easily downloaded all the applications as files to my own computer would be simple, but they are not. Customer support can be okay, it depends on who you get really. The fact that I used this last year and this year had to be completely refreshed because it's so complicated that I don't remember everything is a big issue. And it's not like I can easily problem-solve. I always need to contact customer support, and I can't even call. My colleagues and I can't believe that a minor thing like putting a blurb/direction before a certain section of a form weren't possible! It has to be somewhere else. Some of my applicants have been confused. We probably won't use this again. Again, it is the least intuitive system I have ever used.
Bewertet am 17.12.2019
Wonderful company with lots of flexibility for an astounding number of solutions!
Kommentare: Working with Wizehive has greatly increased efficiency and helped us to organize and analyse data to make more informed decisions.
Vorteile: I like the flexibility that it gives me for process management. So far if I have been able to think of a process that needs streamlined we have been able to make this product fit our needs.
Nachteile: For some of the needs we have had they have had to design custom plugins, BUT this has because a PRO because of the level of service.
Bewertet am 14.11.2019
Simple and Clean
Kommentare: The Jack and Jill Foundation runs about 9 different grant programs each year and these programs overlap with the prior year(s) programs. Using a Grant Management Platform is critical to our success and sanity. We've had much success with WizeHive Select and are excited about the functionality and feature gains for our Applicants, Reviewers, and Administrators using WizeHive Zengine.
Vorteile: Migrating from WizeHive Select to WizeHive Zengine resulted in a simpler user interface that shows our Applicants and Reviewers what they've completed, what's due, and when - giving us as Administrators control of the language that best resonates with our Applicants and Reviewers and addresses our specific pain points. For example: because we know that mail from the WizeHive Platform could land in spam filters, we add language to the interface at the HomePage instructing Applicants to Whitelist or add to their Contacts the Zengine mailer. The information we've assembled in the Zengine interface to assist and guide our Applicants through the process is always available to them when they login, bringing clarity to the process, and reducing the time spent on searching for this information in previous emails sent. Our Applicants will always know "whose on first" and what next.
Nachteile: In WizeHive Select I was lukewarm to the reality that our Applicants and Reviewers had to wait for a temporary password to be sent to them when they forgot their password. A change was made with WizeHive Zengine giving Applicants and Reviewers more control over changing their password. Very happy to see this in Zengine.
Bewertet am 30.7.2019
Not worth the money
Kommentare: Overall, this system is not user friendly. I find myself spending so much time going through their help center documents. When I don't find a solution to my problem, I have no choice but to contact customer service which is a headache. It takes them about 24 hours to reply to urgent matters and most of the time they provide a complicated solution which they assume we would know how to do. We pay thousands of dollars every year not to have 24/7 customer service or for WizeHive not to make better improvements to the system. The only major change that they have done this year was redesigning the login page.
Vorteile: It does the basics that every other platform does. The application from the applicant side and review portals are easy to use.
-There's no support provided via phone unless you email them first and schedule a meeting (which takes a few days for urgent matters).
-Emails usually end up in spam folders.
-You can't duplicate applications or move them to the next year's cycle which is frustrating if you've deferred an applicant.
-The letter generator plugin is not the greatest. You can't insert certain information which means you will probably have to do write the letters manually.
-Recreating all the forms for each year
-Submitted and incomplete (unsubmitted) applications are all saved in one place.
-The system does not automatically email applicants about the final decision. You will have to do this manually via your own email.
-The survey form has very limited functions.
-Applications that are submitted but do not have transcripts and letters of recommendations show up as completed on the back-end. You will have to go through every submitted application to make sure they have completed 100% of your requirements. This again takes a lot of time to go through if you have a lot of applicants. These are just some of the things the system is unable to do.