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AbbaDox
Was ist AbbaDox?
Entdecken Sie ein umfassendes Radiologiesystem, vollständig abgestimmt, um Workflow-Effizienz zu verbessern und Kosten zu reduzieren. AbbaDox Rad unterstützt Bild- und Ergebniss-Austausch sowie Interoperabilität. AbbaDox Rad ermöglicht Imaging-Center, Telerad-Gruppen & Radiologieabteilungen, kritische operative Fragen ohne Kapitalaufwand zu adressieren. Zur Ausstattung gehören Cloud-Reporting mit Spracherkennung, kritische Erkenntnisse, flexibles RIS Scheduling, DICOM-Viewer, Arzt-Portale und ein Radiologie-CRM mit Echtzeitdaten.
Wer verwendet AbbaDox?
Radiologie und diagnostische Bildgebungsoperationen: stationäre, ambulante, Teleradiologie und hybride Umgebungen. Wir arbeiten mit chirurgischen und Multispezialititäts-Praktiken und ACOS.
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AbbaDox
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Bewertungen über AbbaDox
AbbaDox - Break metrics records, not the bank.
Kommentare: My experience with AbbaDox has been very pleasant. The software works well, and we don't have to call in many tickets. Their support staff is responsive and attentive. Even if there is a bad day, they handle the pressure with professionalism and poise.
Vorteile:
Being an administrator, I enjoy the backend tools. The number of tools is vast. We have fine-grained control over just about everything. I don't feel restricted when changes are needed.
Nachteile:
Being a cloud service, it has the side-effect of having to share the resources on the cloud. When a new customer comes onboard, we sometimes see some performance issues when they start their day (we are east coast). But that is the nature of the beast. They address those issues as quickly as they can.
An amazing product from an outstanding company
Kommentare: Our overall experience has been great. We do encounter small issues from time to time but the Abbadox support team responds very quickly to our problems and gets them resolved right away. It's also great that the leadership and sales teams check in with us on a regular basis to ensure things are working as they should.
Vorteile:
It's an easy to use system backed by outstanding customer service. Both their sales and support teams were with us every step of the way.
Nachteile:
Honestly, I haven't found anything I don't like about their system or the company.
My AbbaDox Experience
Kommentare: overall a good program
Vorteile:
being able to see if patients have multiple exams scheduled on the same day
Nachteile:
when a patient reschedules you can't copy & paste their info to a different day
Antwort von Integrated Document Solutions
letztes Jahr
Dear Jackie, Thank you so much for your feedback and for sharing your experience with AbbaDox. We're glad to hear that you find the feature to view multiple exams for the same patient useful. Our aim has always been to provide a software that offers convenience and efficiency to our users. On the issue you mentioned about the difficulty in copying and pasting patient info when rescheduling, we truly appreciate you bringing this to our attention. We continually strive to improve our software based on our user's needs and suggestions. This point has been taken into consideration and we will share it with our development team for further evaluation. It's great to hear that you find AbbaDox overall a good program. Our mission is to provide software that meets our clients' needs while also making their work easier and more efficient. Please don't hesitate to reach out if you have any more comments, concerns, or suggestions. We appreciate your valuable input! Best Regards, Customer Service Team, AbbaDox
AbbaDox Administrative Revue
Kommentare: Excellent! The one-on-one care from AbbaDox's team has been phenomenal.
Vorteile:
This product has allowed us to re-position or not replace over 5 FTE's due to how efficient it works. We've completely caught up our backlog of patient scheduling and our time on hold has decreased to less than 1 minute when patients/physicians call in to schedule appointments.
Nachteile:
Can't think of anything at this time. If you need a CON, I with that the Kiosk option was available now instead of having to wait until the Fall.
True Partners/Collaborators
Kommentare: A company or product is only as strong as the people behind it. That is what separates Abbadox from other companies we've worked with. It's easy to make promises while trying to sell a product but there are very few companies who actually stand behind their words and fulfill those promises. Abbadox has been a true partner with us in improving our workflow and helping us to serve our patients and Medical Providers.
Vorteile:
The product itself is sleek, robust and easy to learn and use. We've been able to integrate it seamlessly with our PACS and other business critical functions. The product is also continuously improving and evolving to stay relevant and on the leading edge.
Nachteile:
Any negatives that have come up have been addressed quickly and efficiently
