Meltwater

Meltwater

von Meltwater

Was ist Meltwater?

Social-Media-Intelligence-Lösung für Echtzeitüberwachung von Marken und Nachrichten.

Meltwater – Details

Meltwater

http://www.meltwater.com

Gegründet 2001

Meltwater – Preisübersicht

Meltwater bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Meltwater findest du unten.

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Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Meltwater Funktionen

PR-Software
Artikel der Autoren-Datenbank
Automatisches Aktualisieren von Medienlisten
Digitales Vermögens-Management
Direktes Mailmanagement
E-Mail-Verteilung
Erstellung von Pressemitteilungen
Kampagnenmanagement
Kommunikationskalender
Kontaktmanagement
Presse-Überwachung
Presseausschnitte verwalten
Automatisiertes Veröffentlichen
Berichterstattung / Analyse
Content-Management
Kollaboration
Kundenbindung
Nachterminierung
Nachverfolgung der Marken
Social Media-Überwachung
Verwaltung mehrerer Konten
Analytik
Automatisiertes Veröffentlichen
Content-Management
Filtern nach Keyword
Kontaktmanagement
Konversion-Tracking
Kunden-Zielgruppenansprache
Nachterminierung
Verwaltung mehrerer Konten

Meltwater – Nutzerbewertungen

Zeigt 5 von 33 Nutzerbewertungen

Gesamt
3.5/5
Benutzerfreundlichkeit
3.3/5
Kundenservice
3.5/5
Funktionen
3.5/5
Preis-Leistungs-Verhältnis
3.2/5
Jeff S.
CMO
Internet, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 14.5.2019

"We use Meltwater Daily and Have for Years... Great tool and service."

Kommentare: We've been a customer for 3+ years and use Meltwater on a daily basis. Initially, we were mostly using the media monitoring features exclusively, and that alone was enough value to justify our account. More recently we've also been using the Influencer platform for media research and outreach and that has also proven to be extremely useful. Much of our content marketing is driven by things we're able to uncover on a daily basis using Meltwater.

Vorteile: The breadth of features. Ease of use and flexibility. Daily email reports, customizable Dashboards, integration with analytics and social platforms, comprehensive media/influencer database and contact platform. Outstanding proactive service and support.

Nachteile: No real complaints about the software. It is very robust and even after several years, we are finding new beneficial ways to leverage Meltwater.

  • Quelle des Nutzers 
  • Bewertet am 14.5.2019
Rameez B.
Content Developer
Einzelhandel, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 12.6.2019

"Great for customer engagement and as CRM tool"

Kommentare: For the two years that we used Meltwater we increased our media sales and overall agent productivity. This lead to a decrease in our ques and many more satisfied customers. There are better products however Meltwater will definitely get the job done.

Vorteile: The CRM tool is amazing at collating and managing all social media into a chronological timeline. What I like most about this software is the interface. Very fluid and modern and easy on the eyes. It is also user-friendly, I was able to upskill many agents within 2 days maximum.

Nachteile: I do feel that the reporting could be a bit more specific or customisable. Especially when pulling agent reports, there is some information which I would like to see which is not there, so perhaps allowing a more in-depth customisable report functionwould be beneficial.

  • Quelle des Nutzers 
  • Bewertet am 12.6.2019
Amanda M.
Senior Account Executive
Öffentlichkeitsarbeit und Kommunikation, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 10.12.2019

"Great social media monitoring & journalist database tool"

Kommentare: Tip to your sales team: stop being so aggressive and reading from a script it gets very annoying.

Vorteile: They have an extensive journalist database and their social media platform is great. Can connect several different clients' accounts and schedule posts and the metrics are great

Nachteile: Their sales team is extremely aggressive. Only hear from account reps when it's time for renewal and after you sign up they go silent when you have an actual issue.

  • Quelle des Nutzers 
  • Bewertet am 10.12.2019
Verifizierter Rezensent
Vice President Board Of Directors
Computer-Hardware, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    4/10
  • Quelle des Nutzers 
  • Bewertet am 6.8.2019

"An acceptable tool that allows us to track our Media impact"

Kommentare: An OK tool to use if you've been used to the platform. Recommend looking elsewhere to see if another tool can help solve your specific needs and problems.

Vorteile: A fairly robust way of gathering all the news about our industry, company, and competitors all in one place. Quick setup after a couple of calls with our representative.

Nachteile: the boolean logic strings are difficult to configure at first. We had issues with languages/news that had nothing to do with our industry. Not easily possible to laser-in on the information that we would find relevant for mass distribution. They need to make some enhancements as the UI seems dated, and at times difficult to navigate.

  • Quelle des Nutzers 
  • Bewertet am 6.8.2019
Verifizierter Rezensent
PR Manager
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 3.7.2019

"Best Option in the Market"

Kommentare: With nearly 10 years working in PR, I have had experience with Cision, Vocus, and Meltwater. There is no question that I will continue to use Meltwater in my career because it is most powerful, in my opinion. I also think that their PR distribution (which is integrated into the platform) is better than what the other players have to offer.

Vorteile: I use Meltwater primarily for its media database and PR distribution. The media data seems to be pretty well updated and when I request changes/additions, they are made very quickly.

Nachteile: As they have updated the software, I lost some of the key features that added value to how I use it. I wish you could filter search results better, gain better snapshots of individual outreach performance from the overall list, and create news searches based on specific media lists, to name a few. Also, beware of their contract because there is an autorenewal clause no matter if your account rep has reached out to you beforehand or not. Make a note on your calendar ahead of time so that charge doesnt come as a surprise or ask them to remove it from your contract.

  • Quelle des Nutzers 
  • Bewertet am 3.7.2019