7shifts

7 Shifts for restaurant schedule Management

Kommentare: My managers and employees love it.

Vorteile:

It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.

Nachteile:

To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.

Great for small business with lots of moving parts!

Kommentare: It pays for itself in employee management. Time off, scheduling, basic HR tasks (address, phone #, hire date, etc.) are great things to utilize.

Vorteile:

I absolutely adore 7Shifts. To start off with a HUGE bonus, they have a free app for employees, so that already helps get this software in the pockets of those you're reaching. I only have 10 employees, but they are all being pulled in different directions/departments, so we're able to keep up with time off requests, coordinate with other managers and see what shifts covered where all in one place. It's incredibly easy to use once you get used to it!

Nachteile:

I don't like that you can't post events for certain departments. Ex: the taproom has trivia on Wednesday. The Brewery has a brew day, cleaning, etc. scheduled and there's not a brewery specific place to post. This is small, but something that would help. I would also LOVE an end of day logbook feature.

Traction Sports Performance 2022 Review

Kommentare: I would say that this is a 9/10 Customer Service is very helpful. The system itself feels like someone in the industry knew what to do and do it correctly. I have used others before and this is my favorite for the price and experience.

Vorteile:

I like messaging the most. I have a team message, my shift lead and management message, and a smaller group message for other small events happening.

Nachteile:

I would say when it's lagging on mobile app.

It’s Okay

Vorteile:

When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app

Nachteile:

Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so. They make their customers pay for basic functions through the most costly package I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on I hung up on him at that point of the conversation I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers

Still learning the ropes, but seems decent

Vorteile:

We're interested in this app for the optimal labor scheduling feature. Unfortunately, we haven't yet used it long enough for this feature to work for us. Being able to manually add projected sales to the schedule to see the estimated labor % as you prepare the schedule is helpful. The reports seem easy to read. The helpdesk has been responsive so far.

Nachteile:

The cost of the second highest tier plan is the same as the highest tier plan on our previous software. I don't know if this is a good value yet since we haven't been using it long enough to access all the features we need. I'm hoping the longer we use it, the better it will get. So far, myself and my team are still struggling to understand and find everything we need.