7shifts

7shifts

von 7shifts

Wer nutzt diese Software?

7shifts wurde speziell für Restaurantbesitzer*innen, Manager*innen und Mitarbeiter*innen entwickelt, die Zeitpläne und Kommunikation optimieren und die Effizienz verbessern möchten. 7shifts macht das Restaurantleben leichter.

Durchschnittliche Bewertung

417 Bewertungen
  • Gesamt 4.7/5
  • Benutzerfreundlichkeit 4.7/5
  • Kundenservice 4.8/5
  • Funktionen 4.5/5
  • Preis-Leistungs-Verhältnis 4.6/5

Produktinformationen

  • Startpreis 0,01 $/Monat
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • 7shifts
  • http://www.7shifts.com
  • Gegründet 2010

Über 7shifts

7shifts ermöglicht es Restaurants jeder Größe, die Arbeitskosten zu senken, Personal zu halten und die Arbeitsbedingungen mit robusten Tools für Planung, Kommunikation, Compliance und Engagement einzuhalten. 7shifts hilft Manager*innen, fünf Stunden pro Woche bei der Planung einzusparen und das Anruf- und SMS-Chaos durch optimierte Kommunikation zu minimieren. Außerdem können Mitarbeiter*innen auch unterwegs mit kostenlosen mobilen Apps verwaltet und die Arbeitskosten durch die Integration des POS um bis zu 3 % gesenkt werden. Schließe dich mehr als 250.000 Restaurantprofis an, die 7shifts nutzen, um sich das Leben zu erleichtern. Starte noch heute deine kostenlose Testversion!

7shifts Funktionen

  • Automatisierte Terminplanung
  • Berichterstattung / Analyse
  • Lohn- und Gehaltslisten-Management
  • Mobiler Zugriff
  • Online Stempeluhr
  • Ressourcenmanagement
  • Schichttausch
  • Terminplanverteilung
  • Textnachrichtenversand
  • Abrechnung & Rechnungsstellung
  • Berichterstattung / Analyse
  • Integrierte Buchführung
  • Inventarverwaltung
  • Küchenmanagement
  • Menüverwaltung
  • Mitarbeitermanagement
  • Reservierung-Management
  • Tabellenverwaltung
  • Verkaufspunkt POS
  • Wartelisten-Management
  • Einkauf
  • Ernährungswerteanalyse
  • Für Gesundheitseinrichtungen
  • Für Kantinen
  • Inventarverwaltung
  • Kalkulation
  • Kostenlose / Reduzierte Mahlzeiten
  • Menü-Planung
  • Online-Zahlungen / Funding
  • Rezept-Management
  • Schulen
  • Tray-Nachverfolgung
  • Verkaufspunkt POS
  • Auftragnehmer-Management
  • Budgeting/Forecasting
  • Fähigkeiten-Nachverfolgung
  • Labor Forecasting
  • Lebenszyklus-Management für Mitarbeiter
  • Leistungskennzahlen
  • Mitarbeitereinsatzplanung
  • Personalbeschaffungs-Management
  • Variable Mitarbeiter
  • Zeit- und Anwesenheitsmanagement
  • Alarmfunktion / Benachrichtigungen
  • Automatisierte Terminplanung
  • Echtzeit-Planung
  • Gruppen-Terminplanung
  • Klassenterminplanung
  • Kreditplanung
  • Mehrere Standorte
  • Mitarbeitereinsatzplanung
  • Ressourcen-Planung
  • Terminplanung
  • Zimmerbuchungsverwaltung
  • Arbeitsplatz-Nachverfolgung
  • Berichterstattung / Analyse
  • Biometrische Erkennung
  • Krankheitsausfall-Nachverfolgung
  • Lohn- und Gehaltslisten-Management
  • Mitarbeiter-Standortverfolgung
  • Mobiler Zugriff
  • Online-Stechkarte
  • Stechkarte
  • Textnachrichtenversand
  • Timesheet Management
  • Urlaubsverwaltung

Die hilfreichsten Reviews für 7shifts

Helpful and Easy to Use

Bewertet am 5.9.2019
Jayelynn W.
General Manager
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, it's easy and convenient to use and cheaper than some of the similar apps.

Vorteile: You can work from the website or from the app which is convenient if you're bouncing between locations. On the website, I can preset shift times for faster scheduling. You can set multiple roles which is beneficial for staff that do multiple things. You can assign an hourly to each role as well, so you can see an approximation of your labor for the week.

Nachteile: Unfortunately, the preset shift times do not translate over to the app so you do have to manually do it which takes a little more time. Although I have my preference set to get push notifications for almost all the app features, they don't always come through.

Antwort des Softwareanbieters

von 7shifts an 6.9.2019

Thanks for the review Jayelynn! We appreciate your feedback and love hearing that 7shifts can help you keep your schedules straight from anywhere. I've passed along your request regarding preset shifts on the app to our mobile development team for further consideration. Thank you!

Love 7Shifts!

Bewertet am 18.11.2019
Keith K.
Vice President of Operations
Restaurants, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: From the beginning over 5 years ago to today, the entire team at 7Shifts has been great to work with and are very accomodating to my requests for further functionality.

Vorteile: I like that I the functionality of the app and online. It is easy to access and use. The app is free and this makes a big difference with our hourly team members.

Nachteile: I wish the reporting was more robust. Sometimes I need more data than the reporting is capable of pullin gin.

Antwort des Softwareanbieters

von 7shifts an 19.11.2019

Thanks for the review Keith! We are thrilled to have the opportunity to work with you and the rest of your team at Kaldi's every day, and we look forward to building what you need for years to come. Cheers!

A Huge Lifesaver for Our 250-Seat Restaurant

Bewertet am 30.10.2019
Gerad C.
President/Founder
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I really love the 7shifts people. They are passionate about what they're doing, super engaged with customers and always working to make us happy. They are a tech company that is really keeping the customer's needs in mind and working to make our lives better/easier. At this point I couldn't fathom losing the 7shifts toolkit at Prairie Dog Brewing.

Vorteile: 7shifts is really geared toward restaurant shift/labour management and communications, whereas so many of the other scheduling softwares out there try to fit the general case and don't handle the high-paced, dynamic nature of restaurant staffing nearly as well. From our perspective, 7shifts literally cuts down 5-10 hours a week of admin time, while also providing us a convenient, central location for communication with staff, basic HR data, etc. We use the free 7punches app to track time punches, which also has some nifty features that help us manage labour costs and keep better tabs on things like lateness. What I'm most excited about now is 7shifts' built-in "Optimal Labor" tool, which combined with our POS sales integration, provides me with HOURLY forecasts for my sales on given upcoming week, then tells me how many servers, bartenders, etc it thinks I should have on based on my sales, labour targets and past scheduling. It's not perfect, but its hugely helpful and lightyears ahead of what we were doing in the past, taking only a fraction of the time. 7shifts is a tech company that really gets restaurants and what we need, I eagerly anticipate every update to the software. I'm a techno-geek at heart, with my own tech industry experience, and by working with the 7shifts people and products, I immediately see a really healthy, creative tech culture at the company, which are poised to keep moving at a phenomenal pace and quality of output.

Nachteile: I wish we could get the Machine Learning auto-scheduler feature at "The Works" package level, even as a priced add-on. Currently the only way to get it is to sign up for a massively more expensive package that is really designed for franchise chains with many locations to handle. We have just one location, but really want the auto-scheduler (it's absolutely brilliant). I love the 7shifts web API and use it for quite a lot of our own software, but the documentation is really incomplete/out of date and I have to do a lot of reverse engineering either from their website or by making educated guesses. I can imagine that this might cause some friction or limit the abilities of third parties to integrate with 7shifts. Third party integrations have not been as robust or full-featured as I'd hoped, at least the TouchBistro/7shifts integration, but I think that's more due to the other side of the integration than the 7shifts people.

Antwort des Softwareanbieters

von 7shifts an 4.11.2019

Wow! Thanks so much for this amazing, detailed review Gerad. Our entire team really values your feedback and are thrilled to have the opportunity to work with you and your staff every day. We are working tirelessly to ensure that we are THE best labor management solutions for restaurants, so validation from our amazing users like yourself really drives home that we are on the right path. Also, thanks so much for the feedback on our Auto-Scheduler we are actively working on providing this functionality to more users like yourself and look forward to showing you what we are working on soon. Cheers!

7Shifts and More?

Bewertet am 6.11.2019
Verifizierter Rezensent
Human Resource Director
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The team loved 7shifts since it was so user friendly and easy to access from PC or mobile. Unfortunately, forecasting is obviously a big issue when it comes to scheduling so we moved on.

Vorteile: I liked the messaging platform it had for teams. I enjoyed the ease of seeing team member roles. I liked the ease of seeing the daily line up of teams in different departments. I enjoyed being able to flag attendance within the app and reports generated from that.

Nachteile: I did not like third party app integrations that users would be automatically opted into. Forecasting was a bit clunky also unfortunately.

Antwort des Softwareanbieters

von 7shifts an 6.11.2019

Hi there, thanks for the review. We appreciate your feedback and really appreciate you sharing with us what you liked, and what you did not like about 7shifts.

In regards to sales/labor forecasting, this is something we are always looking to improve so we appreciate your candor. We strive to provide all of our customers with at least 95% accuracy in forecasting, so if this was something we have not lived up to we want to make it right and work with you to improve your experience. Please reach out to our team any time and we would be happy to help!

On that note, we just released our new Optimal Labor tool which provides hourly sales forecasts which are even more intuitive and transparent. The goal here is to provide managers and operators a visual representation of their labor needs to help them more easily hit their targets with solid forecasts: https://support.7shifts.com/article/310-optimal-labor-tool

Best Decision

Bewertet am 26.11.2019
Leslie B.
Owner
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I wish all companies had a team like 7 Shifts! Such a joy to work with. They love their job and are not just a sales department. Their support and development teams are just as good as their front line sales because they can really believe in their product and deliver what they are promising. First class!

Vorteile: We can maximize profit by scheduling exactly where needed with forecasting
We can create a schedule in minutes verses an hour
We can eliminate scheduling employees on requested days off or outside of their availability
Employees can update availability, time off without bothering management
Employees find a replacement for their shift after schedule is posted instead of bothering management
Managers can monitor labor in real time on phone app dashboard report
We use the 'engage' report as a positive way to eliminate attendance issues (late, no show, sick, change schedule, etc)
Employees can access by phone or computer
Employees can provide immediate shift feedback at end of shift
Managers can distribute hours and tasks evenly and monitor
Managers love the communication notification. One memo can be distributed to all or certain department to inform of last minute specials or even announce an employees birthday

Nachteile: To be honest, my list has dwindled of items I like least because everytime I bring a negative aspect to customer support, the development team calls and gathers information, then they begin programming and redesigning to improve their product for everyone. My only issue is waiting for them to make the awesome labor dashboard available for lower levels so managers can use it to train team leads without programming them to be in the 'management' category just to get the actual real time labor on their phone.

Antwort des Softwareanbieters

von 7shifts an 2.12.2019

Amazing! Thanks for the review Leslie. We are grateful for your feedback and it has made our team's day to hear from every department at 7shifts is pulling together to provide more value to you and your business. It's feedback like this that reminds us why labor management is vitally important to operators like yourself and we look forward to providing you and your team even more value in the future.

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