Cleo

Kommentare: Customer support has been very helpful and prompt with a same day callback. If they can't fix the issue right away, they are persistent with their efforts until the issue is fixed. I think that the ease of use could be improved with additional documentation on how to use the ruleset functions and some better documentation on using VLTrader.

Vorteile: The functionality. I am able to use information from a database to create other tables, flat files or xml files. Once I had a template to use as an example, I was able to automate the creation of a fixed width file within 3 days. This was a process that I thought would never be able to automate.

Nachteile: The log errors are often difficult to understand if you aren't familiar with java. VLTrader seemed so easy to use during training but parts of it seem not to be working correctly.

Kommentare: The ability to share large files with external users as well as using the High Speed Protocol to sync folders with remote users to ensure data backups from a central location.

Vorteile: It says what it says it does. I like that once it is installed and configured it works. That seems pretty basic, but that is not always the case with new software. I also like that I have expandability. The features we are currently using are only a fraction of what we could be using, so down the road as we find use cases for Cleo to solve, we will already have the software installed and we will already be familiar with it.

Nachteile: There isn't much not to like. It solved the issue we were having with sending large files securely. If I was forced to come up with a con it would be that you do have to purchase a lot of functionality just to solve one problem. A more, al a carte pricing model, for our small organization, would have been a better fiscal fit.

Vorteile: The clarify product is far above the competitors and offers many more features. I have evaluated many similar products and landed on Clarify because of the flexibility of the tool and the expansive feature set. The support and service from Cleo is also excellent. I would strongly recommend this product.

Nachteile: As a user of many versions of the product, the migration path between major revisions can be tedious. I can appreciate the need for this when there are major changes to the software, but to date that has been my only complaint with this software.

Kommentare: EDI integration with hundreds of trading partners and very high volume of transaction processing.

Vorteile: Ability to quickly change from Test to Production servers. Ability to set up custom audit filters specific to our purposes. Integration with SVN repository for project management. Easy to deploy changes to projects.

Nachteile: Current cluster architecture is too touchy and dependent upon services (nodes) being started in the correct order. It takes close to 90 minutes from start to finish to properly bring the environment down and back up again (10 server cluster).

Kommentare: Easy communication between us and our trading partners.

Vorteile: All the options. Harmony will do just about everything dealing with communications. It is very flexible with a lot of functionality included by default. A lot of new options and functionality are added regularly.

Nachteile: There are so many options, finding what you want and the best way can be difficult. Support can be slow getting back when you are researching how to do something. New features and options are not communicated well when they are released.