Durchschnittliche Bewertung46 Bewertungen
- Gesamt 3.8/5
- Benutzerfreundlichkeit 3.6/5
- Kundenservice 3.6/5
- Funktionen 3.7/5
- Preis-Leistungs-Verhältnis 3.5/5
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- CDK Global
- Gegründet 1974
Über CDK Global
CDK Global bietet integrierte Technologielösungen für mehr als 26.500 Automobil-, Nutzfahrzeug-, Motorrad-, Marine-, Freizeitfahrzeug- und Schwermaschinenhändler in Nordamerika, Europa, dem Nahen Osten, Afrika, dem asiatisch-pazifischen Raum und Südamerika an. Mit über 100 Ländern, die weltweit vertreten sind, erleichtert es CDK-Händlern wie dir, messbare Ergebnisse zu erzielen und in jedem Bereich des Betriebs zusätzlichen Profit zu erzielen.
CDK Global Funktionen
- Buy-Here Pay-Here Händler
- Verwaltung der Schiffsbesatzung
Die hilfreichsten Reviews für CDK Global
Bewertet am 16.5.2018
Easy to use
Kommentare: East to multi task and has great report generator.
Vorteile: I love that you can switch easily from task to task. When constantly multitasking it makes it easy to move from one item to another.
Nachteile: The only concern is you have to pay for any kind of changes that you have to make to forms. It just seems like every little thing is an extra charge.
Bewertet am 25.11.2019
CDK Global Review
Kommentare: Aside from some support delays, CDK Global runs smoothly for all of our locations.
Vorteile: After the system is up and running it is very easy to navigate and get custom reporting. Creating new and managing existing user accounts is also very easy to do.
Nachteile: Sometimes it is a pain working with support as you will wait for a very long time with no responses. Also adding new functions for a user can be a pain if you don't know the exact code.
Bewertet am 22.11.2019
Dated but still better than reynolds
Kommentare: coming from Reynolds and Reynolds I found cdk to be much easier to use and easier to train on. most functions can be learned within a week and remembered easily. the ability to do 1 task multiple ways has been both good and bad as sometimes one way is pref and easier but not loved by others which can cause some disruption. the platform works pretty well with other software like wi advisor and standalone kiosk so integration of other software appears to be easy which is helpful.
Vorteile: multiple functions, easy to use platform, ease of data entry, doesn't require a pw change every 15mins.
Nachteile: sometimes less is more and this platform can sometimes have issues were there are more than 1 way to do something or one option or data ref is almost identical to another and you have to go back and fourth and switch out and sometimes you don't realize it until you've gone too far so you have to start over. when issues arise cdk support can be long and drawn out with long wait times to speak to someone.
Bewertet am 28.10.2019
Large Market Share and No Innovation - Poor Service
Kommentare: They are only a means to an end. We have been on the lookout for other DMS softwares to move forward with for years now. We are only waiting for our current contract to end.
Vorteile: CDK is a means to an end. We need an auto-dealer specific software and CDK just happens to be the one we signed up with 5 years ago. It helps us get what we need to done.
Nachteile: There has been little to no innovation and their customer service is horrible. It's impossible to get anyone on the phone to help resolve issues and their chat/message service is horribly slow and the people they have serving you don't know the product and can't help and just end up "escalating" the matter to someone higher up than them which then could take days longer to get a response. They lock you in to multi-year contracts because they are large and hold a lot of the market share.
Bewertet am 14.9.2019
Solid option, not perfect
Kommentare: We've used CDK global for 15 years. It gives our dealership a solid option with inventory, accounting, payroll, etc. I've found it to be somewhat flexible, but has it's limitations within all segments of the software. I love that it can feed to most online directories. I love the CRM option as well, but you have to pay for it.
Vorteile: This program/company is obviously a long time, solid option for dealerships. Great support, easy to call and get help.
Nachteile: I want all programs to work like Windows and the developers didn't do that. It does have good functionality, but still has a long way to go. I get a LOT of error messages.