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CDK Global
Was ist CDK Global?
CDK Global bietet integrierte Technologielösungen für mehr als 26.500 Automobil-, Nutzfahrzeug-, Motorrad-, Marine-, Freizeitfahrzeug- und Schwermaschinenhändler in Nordamerika, Europa, dem Nahen Osten, Afrika, dem asiatisch-pazifischen Raum und Südamerika an. Mit über 100 Ländern, die weltweit vertreten sind, erleichtert es CDK-Händlern wie dir, messbare Ergebnisse zu erzielen und in jedem Bereich des Betriebs zusätzlichen Profit zu erzielen.
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Bewertungen über CDK Global
Easy to use
Kommentare: East to multi task and has great report generator.
Vorteile:
I love that you can switch easily from task to task. When constantly multitasking it makes it easy to move from one item to another.
Nachteile:
The only concern is you have to pay for any kind of changes that you have to make to forms. It just seems like every little thing is an extra charge.
Great CRM
Vorteile:
We had this system for about 3 years. Fantastic CRM tool. We have since switched to a different one and it is garbage compared to Elead. I am begging the bosses to switch us back.
Nachteile:
I don't have any complaints about the system. Other than, the email templates that were loaded into it, however I don't think that is the products fault.
Antwort von CDK Global
vor 6 Jahren
Thank you so much for taking the time to review ELEAD CRM, Dillon. We are very happy to hear that you had a wonderful experience with us and found the tools and resources available valuable and useful. We'd love to have you back. Let us know how we can help you make that happen.
Most Unethical penny pinching company I have ever used
Kommentare: Over the nearly 30 years with CDK the only feeling I have towards them is regret for sticking with such a horrible company. I hope this helps anyone who is shopping for a quality DMS. Look at AutoMate first, I am not paid by them, actually I pay them, but I just regret not making the switch years ago.
Vorteile:
There really isn't anything good to say about this company. Our company has been with them for nearly 30 years and every time the contract comes due they treat us like a new customer. The always try to increase their rates substantially and they will never miss an opportunity to overcharge. They charge top dollar for antiquated software and exploit their customers based on their contracts.
Nachteile:
CDK is a Con. Their business model feels borderline criminal and was probably easier to execute when Reynolds and CDK were pretty much the only options. Now that there are multiple other options, that are both more cost effective and just overall better products with better customer service I would look elsewhere. There is a reason why the company net value is dropping like a rock.
Antwort von CDK Global
vor 2 Jahren
We appreciate your nearly 30 years of business and also taking time to provide feedback. Thank you for sharing your thoughts relative to rate increases. We, like most other companies, do increase our rates from time to time. This is done as a part of our business in order to cover changes in cost structure and to allow us to continuously improve our offerings for our customers to help them drive their business.
Nice System Overall
Kommentare: We have been with eLead over 2 years and very happy with how the system has helped us. Look forward to how they continually evolve.
Vorteile:
Very easy crm to use. Training is great.
Nachteile:
Like anything else, need to hold people accountable to input data, cross off tasks, read reports. Lot of little errors and the mobile app is something to be desired.
Antwort von CDK Global
vor 7 Jahren
Hello, Angela. Thank you for taking the time to provide your feedback. It is feedback like yours that enables us to continually make improvements and help ensure your experience is a positive one.
CDK Global is great for automotive contracting
Kommentare: CDK Global is so much easier to use than the competition. It is packed with features and is user friendly. The Customer Support has been phenomenal.
Vorteile:
CDK Global is simple to use. Shortcut codes keep the contracting process streamlined and efficient.
Nachteile:
The only feature I would like to see improvement on would be the self-help listing of the shortcut codes.
