Wer nutzt diese Software?
Anyone wishing to accept, invoice, renew, fulfill and track subscriptions for print and/or digital subscriptions.
Durchschnittliche Bewertung24 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.4 / 5
- Kundenservice 5 / 5
- Funktionen 4.1 / 5
- Preis-Leistungs-Verhältnis 4.8 / 5
- Startpreis 100,00 $/Monat
- Preisinformationen Hosted QuickFill starts at $100/month for each of the first five users.
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Installiert - Windows
Support während der Geschäftszeiten
Angaben zum Hersteller
- CWC Software
- Gegründet 1987
QuickFill subscription fulfillment software handles every aspect of traditional and online magazine and newsletter marketing and circulation. With QuickFill you can grow your circulation, improve the quality of your customer service, cut your fulfillment costs, make your marketing more cost-effective, turn online content into revenue, improve payment and renewal rates and exercise more control over your finances.
Die hilfreichsten Reviews für QuickFill
Bewertet am 12.3.2018
The software handles most everything we need and has most all of the reports we could want.
Vorteile: It is easy to navigate and to figure out most functions. We do a large number of requalifications of controlled subs via QFIE and use this function to also control website access levels. It is fairly easy to get data in and out of the database as needed. The support staff is very helpful in solving functionality issues as they come up and responsive to questions and suggestions
Nachteile: Some data is not available in spreadsheets for list pulls. For instance, region for country list pulls. Since only a few countries can be pulled at once, it would be very helpful to be able to pull by region to get all of, for instance, Africa or South America, without pulling the whole file then filtering down to only those countries needed. Or perhaps a lot more slots to identify criteria for pulling lists. I also think a stronger duplication check system is needed. For instance, if there were a publication set up box that could be checked to either allow or not allow print and digital subs for Controlled. If not allowed, the duplication routine could then be set so there could be no controlled sub with more than one active sub to the same publication. Also, some warning when an email address is already active on file. This would help with website access issues.
Bewertet am 4.5.2017
In over 10 years of use this program is consistent and dependable.
Kommentare: Ease of use, adaptability and flexibility and the ability to run reports on both an ad hoc and scheduled basis. This allows for us to know how well our marketing programs are working when acquiring new customers or retaining those we already have.
Vorteile: The ability to run reports, make changes as needed with no wait time like you usually experience when working with service bureaus. From a customer service perspective, we have up to the minute information to quickly make updates or resolve issues. Another positive are the people behind CWC Software, they are there to serve you -- their customer. If someone is unsure on how to process a transaction or resolve a problem, their customer support team is great. They work with you to better understand what happened and how to fix it. As a company, when your needs exceed what the program currently offers, they work with you to understand the goal and then, if possible, work with you to come up with a solution.
Nachteile: Sometimes change requires customization which can take time to implement. Would like a little more autonomy in how landing pages/forms look and be able to make changes on the fly.
Antwort des Softwareanbieters
von CWC Software an 4.5.2017
As a long-time (almost 30 years) provider of software and support I can attest to the fact that it is great to have customers like EH Media who see our relationship as being a partnership.
Bewertet am 12.5.2017
Quickfill is a great product for our small publishing outfit.
Kommentare: It allows us to run our fulfilment operations affordably and relatively professionally even though we are not experts in this area. Our magazine is audited (BPA) and Quickfill is set up to support that easily.
Vorteile: It is relatively easy to use and set up if you have fulfilment experience and is a great tool to manage the print and digital subscriptions of our magazine. It provides a more affordable alternative to outsourcing fulfilment and the software is very reliable. We are definitely not experts in fulfilment, so we are really happy that Quickfill has an excellent customer support team that can quickly answer any question.
Nachteile: Like much of the publishing industry, it has a bit of a legacy feel about it. Its base architecture stems from print subscription management. We use it for print and digital and it does the job for us. Ideally we would include our email newsletters, but we haven't figured out how to do that easily (we use MailChimp). The key to working effectively with Quickfill is knowing a fair bit about fulfilment in general and how to operate the software in particular. It takes time to acquire that knowledge, especially in an organization like ours where publishing is not the only focus. So ideally the software would be more written for users who are relative novices.
Bewertet am 15.3.2018
We use Hosted QuickFill for subscription fulfillment--print, online & CME exams, & site licenses.
Kommentare: Quicker turnaround time of work, better and faster reporting to Marketing and Admin, lower costs.
Vorteile: Ease of use, breadth of standard reports, bedrock stability of software & incredibly responsive and knowledgeable Tech Support. If they don't know the answer immediately, they will find out or offer other solutions from a real-world perspective. When we first converted from our previous software, the conversion team was incredibly focused and on-point. We lost virtually nothing. Software updates are well-documented and painless.
Nachteile: Report & file export filter screens can be a bit limiting for very sophisticated/complex queries. You almost have to become proficient at SQL or some other reporting tool that can pull data out of the database outside of QuickFill. A couple of screens can be a bit clumsy to use because of the interface. Hosted QF took some getting used to. Storage on the hosted drives is limited, so you must be vigilant about moving data to your local or network drives.
Bewertet am 7.3.2018
We have used QuickFill for our publishing needs for over 25 years and we love it.
Kommentare: QuickFill keeps us on track. We never have problems, miss a deadline, or have trouble with our data. QuickFill is the best software I have ever used.
Vorteile: It is easy to use. They regularly update the software to keep up with changing needs and customer suggestions. QuickFill has many built-in helps that prevent mistakes, like zip code checks. QuickFill also keeps history on each customer file so that you can track your work and changes. The best part about QuickFill is the customer support. If we have a need, they are available to help us. They always return phone calls within a few minutes and are willing to help us problem solve. The developers of QuickFill were very thorough when they designed this software. They had a team that worked in all aspects of circulation, so it seems that every need was anticipated. The software has met our needs for 25 years and has grown along with us, from print through the change to digital.