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Was ist TrueCommerce EDI Solutions?
TrueCommerce EDI Solutions ist ein EDI-Anbieter mit einer Plattform, die echtes One-Stop-Shopping und alles, was Ihr Unternehmen für EDI-Konformität benötigt, anbietet. TrueCommerce bietet eine umfassende Möglichkeit, Ihr Unternehmen mit der gesamten Lieferkette zu vernetzen, indem es von EDI, Bestandsmanagement und Fulfillment über digitale Storefronts und Marktplätze alles integriert. Selbstverständlich binden wir auch Ihr ERP-System nahtlos an.
Wer verwendet TrueCommerce EDI Solutions?
Die Software bietet dir herausragende Möglichkeiten. Die TrueCommerce-Plattform hilft dir dabei, wichtige Kundenbeziehungen aufzubauen, zu pflegen und zu fördern, indem du deine Lieferkettenprozesse optimierst.
Wo kann TrueCommerce EDI Solutions bereitgestellt werden?
Über den Anbieter
- TrueCommerce
- Ansässig in Seven Fields, USA
- 1983 gegründet
Support für TrueCommerce EDI Solutions
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln und 222 weitere
Sprachen
Deutsch, Dänisch, Englisch, Französisch, Niederländisch
TrueCommerce EDI Solutions Kosten
Startpreis:
- Ja, kostenloser Test verfügbar
- Keine Gratisversion
TrueCommerce EDI Solutions bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von TrueCommerce EDI Solutions ist ab 19,95 €/Monat verfügbar.
Über den Anbieter
- TrueCommerce
- Ansässig in Seven Fields, USA
- 1983 gegründet
Support für TrueCommerce EDI Solutions
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln und 222 weitere
Sprachen
Deutsch, Dänisch, Englisch, Französisch, Niederländisch
TrueCommerce EDI Solutions – Videos und Bilder





TrueCommerce EDI Solutions Funktionen
Bewertungen über TrueCommerce EDI Solutions

The Best!
Vorteile:
We have been working with DiCentral since 2006. They helped us in the beginning we we started our brand and has continued to be a supportive and proactive in the changing retail climate.
Nachteile:
Overall their customer service is stellar. I sometimes I wish the problem, when we have one, could be fixed quicker.
Antwort von TrueCommerce
vor 6 Jahren
Thanks Katie! We enjoy working with Crane USA as well and look forward to continuing to grow together. I will pass along your feedback to our team.
CB Distributors Review
Kommentare: It has been above satisfactory. [sensitive content hidden] have been very patient with us and always helpful.
Vorteile:
There is a lot to learn and [sensitive content hidden] were great teachers and took the time to show us how to use the software. They also explained what they have to do to complete the project, which was also very helpful.
Nachteile:
The software is a little confusing to get around, but the tutorials help. If there was a print out of every time from A-Z that would be extremely helpful. Maybe there is and I just don't know!
In Betracht gezogene Alternativen: SPS Commerce
Gründe für den Wechsel zu TrueCommerce EDI Solutions: They were already integrated into our current program and very helpful.
Very disorganized company
Kommentare: You send an email - and then you may get a respond but nothing will change only e-mail you can't talk with anybody in this company - they are not professional and they do not understand how their own system works
Vorteile:
Unfortunately, 5 years ago when I join our company, they have chosen Truecommerce
Nachteile:
nothing - Before I join the company 5 years ago our company had this EDI software - I would not use this company
Customer Care
Kommentare: It's always a pleasure to work with your team!
Vorteile:
Your customer care department is always extremely helpful. Not only do they help to resolve our issues they have always taken the time to educate us on different issues.
Nachteile:
Occasionally tickets can take a few days to be answered.
In Betracht gezogene Alternativen: SAP Customer Experience
Great Product Great Price with Fantastic Support
Kommentare: I love using TC. I have been using TC for many years with multiple companies, with many different sizes. My current company uses TC for 80 partners for different channels. Their support and functionality sets the bar.
Vorteile:
I love the visibility and ability to monitor your system, to monitor orders, and even make changes as needed. Their support though makes life easy as an IT Professional to ensure that orders are flowing. EDI is the lifeblood of any new business, and as result without a functioning EDI, issues will arise. TC is not set it and forget it, but it is set is and watch it. I equate TC to smoking meat. You put it in, watch it carefully, and enjoy the ride.
Nachteile:
The only issue I have with TC is the lack of ability to automate connections and information into ERP for item information. Meaning that when a change happens in NetSuite, you have to update every trading partner. But with the future, they are looking to amend this.
No Implementation, but charging months together
Kommentare: Horrible with implementation team. Pleasant with sales team, who responds and informs he escalated the situation, for the 2nd time.
Vorteile:
We had great presentation and conversations with the sales team about the features and ease of use etc.
Nachteile:
Once we signed up and paid the initial payment of 100s of dollars, there is no implementation timeline. There is no response to emails sent by our trading partners for status. Dead silence on the implementation, but keep charging the credit card for monthly fee for over two months. Left legal as the only option to recover our money.
Pura Vida Books Review
Vorteile:
Easy to use platform
Nachteile:
Not being much clear about errors commited in sending invoices for customers
TrueCommerce EDI
Vorteile:
Flexibility in setup / use. Trading partner setup.
Nachteile:
SQL express having a 10 gb limit in size
Edi is the best platform
Vorteile:
Everything is so simple to integrate and flow is perfect
Nachteile:
I really don’t other than maybe cheaper per customer users

Process is always long not a lot of follow up, always need new development to adapt to our customer
Vorteile:
it is friendly user, we can automate a lot of data and have less user data entry, steps are easy to follow
Nachteile:
on your web site it is mention that it is integrate to Dynamics GP, but in reality most of the needs must have a developement we can communicate easily with our customer but to exchange transaction with supplier and carrier we have to process with other developper to get the information and not all the edi transaction are available most if available we must read into di web only it cannot be integrated into dynamics gp and update our files we cannot customize the notification to specific person
Reliable Platform
Vorteile:
The system overall is very easy to work with and the communication has been great. The downtime has been very minimal for what we use it for.
Nachteile:
Nothing really. The UI could always use some improvement.
EDI Solution for Commerce
Kommentare: overall very good. initial setup great, adding a new customer has proven to be very difficult
Vorteile:
good interface, once learned it seems to be dependable
Nachteile:
new account setup and launch. menus are difficult to find exactly what is needed. Setup support - very poor. actually considering choosing another platform due to this challenge. not sure our accounts are setup correctly after several attempts.
Why sign up for Truecommerce?
Kommentare: Truecommerce have been our EDI partners for most of our retail partners. everything goes through their platform. and they respond quickly if an issue arise.
Vorteile:
Truecommerce have been our EDI partners for most of our retail partners. everything goes through their platform. and they respond quickly if an issue arise.
Nachteile:
none so far and hopefully not in the future
TrueCommerce takes the "scariness" and mystery out of EDI.
Kommentare:
Our company utilizes their web-based solution - TrueCommerce- that is integrated with our ERP system. Integration was seamless and painless and we were up and running with no hick-ups right away; install only took about 1 business day. We started off with 4 trading partners and those were set up for us before were even done with the install. And since those customers were also TrueCommerce customers- there was no testing needed. Bringing on additional customers is quite simple and the TrueCommerce Support Team is one of the most knowledgeable group of people I have ever worked with.
TrueCommerce is so easy to use! The interface is similar to how email is set up, you have an Inbox and a Sent folder, etc. It's so straightforward that someone with limited EDI knowledge or experience can begin processing documents and get a basic understanding of how EDI works just by looking at it.
The system can handle anything you throw at it! We went from 4 trading partners to 11 trading partners in less than 2 years, and 6 months ago we moved our 3PL onto this platform as well. With monthly document volume going from 100-200 per month to averaging 5000 documents a month- we have more than exceeded our ROI within the first 12 months. We also purchased an automation module that has literally been a life saver!! This allows us to concentrate on our business and allows our 3PL to process our orders without anyone really having to think about our EDI system. If for some reason there is an issue with our EDI documents, program, or automation an email is sent to us so that we can proactively get the issue resolved with the help of TrueCommerce Support. Issues are easily tracked and quickly handled from within TrueCommerce Customer Center or via email.
Overall - I'm so glad we chose this solution and am excited to bring on more and more customers to our EDI platform. It's just a win-win all the way around!
Vorteile:
Ease of use.
Nachteile:
Monthly charges cannot be pro-actively changed for current month. This makes it difficult to manage your monthly fees if you are not 100% certain of volume you anticipate doing in a month that has not ended yet.
Great Software that was quickly Integrated into our System
Kommentare:
We had the need to implement an EDI Software and TrueCommerce has given us a great experience in support and implementation to receive orders and send invoices by EDI. It´s important to mention that 90% of our Purchase Orders arrive by EDI. There are few suppliers that work with Sage Business Vision
(Our System) andTrueCommerce has worked excellent for us.
We recently implemented the 820 transactions for EDI and the experience was very good.
Their support team is small but very efficient.
Vorteile:
It´s easy to use, it integrates well with our system and is very reliable, we have been working with this software for more than 8 years and 90% of our orders arrive by EDI, so it is very important to us have a tool that is always working. Also, there are no errors with the purchase orders (received by EDI), everything is processed as the client requested it. It is also important for us to be able to send invoices through EDI and it has always been very reliable and easy to track
Nachteile:
When a new version of my system comes out it takes 6 months to have a compatible version, so I need to be patient and wait to test the new features.
They make EDI Easy!
Kommentare: They have helped us with two different ERP solutions and have made daily EDI tasks effortless. We are about to migrate to a new ERP solution and I have had discussions with TrueCommerce and their integration with the new ERP solution will make EDI even easier for our daily processes. (I didn't think it would be possible to make it easier!)
Vorteile:
They have the people to help make EDI easy. Not 100% hands off, but it is so much easier when you have a Customer or Vendor who wants to do EDI and you get some basic information and then the TrueCommerce steps in and next thing you know you are certified and using EDI with your trading partner.
Nachteile:
Any dislikes seem to be addressed by the support staff. Usually it is just a lack of knowledge or misunderstanding that quickly gets explained and there is nothing left to dislike.
Does the basics of EDI
Vorteile:
I find the software relatively easy to use. It is more user friendly than it has been in the past before this system was updated. I allows me to do most of our EDI turnaround without much issue.
Nachteile:
There have been at least 2 times, that come to mind, where the system has been down for breaches in security which had prohibited us from accessing our daily orders for 36 hours. We have stringent timelines to meet with many of our customer that upon not fulfilling we are subject to hefty fines. A lot of the EDI turnaround is automatic and wish New dates for customers could auto populate instead of having to enter the same information each time. I have tired numerous times to set certain criteria to default and it does not seem to stick.
Great Program that Boosts Effeciency
Kommentare: Great experience overall. From implementation, to adding new trading partners, to integrating with new software just this year, we are overall very happy with the capabilities of this program.
Vorteile:
Can be customized to meet the needs of your business and easy to implement with other types of software. Also helps us to more efficiently run our business and complete daily tasks. Daily order processing has become way more efficient and accurate with the use of the True Commerce software.
Nachteile:
Because it is so customizable, it sometimes takes a while to implement new uses for the software. The support team is generally helpful but it can be hard to track down the individual who has the knowledge to assist you with specific tasks.

Good EDI Partners
Kommentare: Allowed us to integrate our EDI products into our ERP system with customers that require it.
Vorteile:
Di Central provides a good service for small companies looking to integrate with in house software or process EDI Documents via the web.
Nachteile:
Working with the company to add new partners sometimes takes a very long time. Other than this, once things are set up they work great.
A not bad software can fit into most of your business's EDI needs
Kommentare: Their customer support is dedicated and passionate to solve your problems.
Vorteile:
They basically can fit into almost all of the big ERP system like QB, NS...etc. They can fit into most of the trading partners. We have more than 20 EDI connections with them. They just get rid of their Silverlight based webpage and deploy new like of the portal which is better.
Nachteile:
The software is unstable. You might need to call their customer support once or twice a week to get the problem fixed. The webpage loading time is slow...
Best EDI Solution For Our Business
Kommentare: True Commerce has been incredible for our business. They were patient with us as we transitioned business systems over to a new ERP. The integration with our new system is incredible; it takes full advantage of the capabilities of EDI.
Vorteile:
We decided to reevaluate out EDI systems a couple of years ago after our provider failed to meet our expectations on an integration project. We happened upon True Commerce and were not only impressed with the functionality, but also we shocked by the affordability and price!
Nachteile:
Their support structure is a little difficult to navigate. If you are in a trading partner implementation phase, you can't get support from one of their support agents. You have to wait to speak with an implementation specialist.
Use between the new and old formats
Kommentare: the customer service representatives are always helpful and understanding of the situation needing to be resolved
Vorteile:
Not much with the lack of training available. Your customer service is wonderful, but with a question to individual questions needed in a time constraint along with the wait time, it does not assist with out immediate needs.
Nachteile:
The new format is difficult to use especially when needing to print labels for shipping. Containers that need to be added/deleted along with items that need to be separated into different boxes is frustrating. I go back to using the old format most of the time. It seems there are more steps in the new format.
Overall it's a pretty good solution for businesses that do a lot of EDI transactions
Kommentare: When it works as planned it saves me a lot of time!!!!
Vorteile:
Customer support is helpful and knowledgeable. It's easy to learn and use. You can process EDI transactions from any computer. It didn't take long to figure out. That's the basic way to use the software. We integrate it with our Quickbooks so I don't have to enter in anything to the system...it's all just a few clicks.
Nachteile:
For just the EDI web version, the site can sometimes run slow...when using the software version, it can also transfer over to QB very slowly. And sometimes things just can't sync for whatever reason which is frustrating.
Great product
Kommentare: We've been doing business with True Commerce for over 15 years now and we've been very happy with them.
Vorteile:
It's easy to use. If i run into any problems their customer support is superb! They will walk you thru every step and show you how to fix it in the future. If you don't know something they have no problem showing you without making you feel like "you should know this".
Nachteile:
The only problem we have with this software is that we have Sage 50 and some of the discounts that are line items do not come thru to the order when you export the PO into Sage. I have to manually enter them
Great Customer Relations System
Kommentare: We have all our customer and wine club members records including their purchase history, changes, visits that allow us to provide the highest customer experience.
Vorteile:
Truly appreciate how reliable & simple TrueCommerce EDI Solutions is to work with. I'm constantly having to search customers, orders and having several options to search: via name, phone, comments, activity, address etc. etc. allow our team to provide the best customer service to our clients.
Nachteile:
The only times I'm least happy with the software is the occasional slow downs, but only have several times a year.