PawLoyalty Pro Software

Wer verwendet PawLoyalty Pro Software?

PawLoyalty arbeitet sowohl mit neuen Unternehmen als auch mit Top-Franchise-Systemen (Dogtopia, Wag Hotels, Pappys Pet Lodge usw.) zusammen. Die Kunden des Unternehmens haben in der Regel Pensionen und bieten Pflege und Training und sind wachsende Kunden.

Was ist PawLoyalty Pro Software?

PawLoyalty ist mehr als nur Software. Das Tool verbessert deine Vertriebs- und Marketingprozesse (Lead-Verfolgung, automatisiertes E-Mail-Marketing, Planung von Rückrufen), bringt Transparenz in den täglichen Betrieb und die damit verbundenen Arbeitskosten (Mahlzeiten-/Medikamenten-/Aktivitätsverfolgung in Echtzeit und Berichterstattung). Des Weiteren wird die Kundenerfahrung verbessert (mobile App für Kunden, Text-/E-Mail-Berichtskarten, Umfragen und Bewertungen auf Yelp/Google).

Automatisiertes E-Mail-Marketingsystem, um mehr Leads zu konvertieren und deinem Vertriebsteam dabei zu helfen, ihre Pipeline zu sehen.

PawLoyalty Pro Software – Details

PawLoyalty

http://www.pawloyalty.com

Gegründet 2010

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PawLoyalty Pro Software – Preisübersicht

PawLoyalty Pro Software bietet keine Gratisversion, aber eine kostenlose Testversion.


Kostenlose Version

Nein

Gratis Testen

Ja

PawLoyalty Pro Software – Bereitstellung und Support

Kundenbetreuung

  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web
  • Mobile - iOS Native

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

PawLoyalty Pro Software Funktionen

  • Abrechnung & Rechnungsstellung
  • Dienstliste
  • Inventarverwaltung
  • Kundenmanagement
  • Mitarbeiter-Management
  • Mobile Pflege
  • Provisionsmanagement
  • Termin-Erinnerungen
  • Terminplanung
  • Verkaufspunkt POS
  • Wiederkehrende Termine

Siehe die vollständige Hundesalon Software Liste

  • Foto-Management
  • Haustiergeburtstag-Tracking
  • Haustierpflege
  • Kalenderverwaltung
  • Kundenmanagement
  • Terminverwaltung

Siehe die vollständige Tierhaltung Software (Haustiere) Liste

PawLoyalty Pro Software Alternativen

Mehr Alternativen zu PawLoyalty Pro Software

PawLoyalty Pro Software – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

4,6/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 4,5
Kundenservice 4,7
Funktionen 4,5
Preis-Leistungs-Verhältnis 4,6

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Anthony P.
Brand Manager
Verbraucherdienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 15.11.2017

"Innovative and User Friendly Software"

Vorteile: The software is very flexible and easily adapts to the different services and rules we have at 50 plus locations. The interface is super intuitive and simple to use for our employees. We also enjoy features such as automatic payments with our new membership program, data/pass sharing between multiple locations and the NPS survey integration.

Nachteile: The only major cons are the growing pains that they are experiencing with such rapid growth. Development time can be slow at times and transferring data from existing Point of Sale systems can be a pain depending on the system transferring from.

  • Herkunft der Bewertung 
  • Bewertet am 15.11.2017
Amber J.
General Manager
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Herkunft der Bewertung 
  • Bewertet am 15.11.2017

"Pawloyalty is a great system and a huge step above from the Windows 95esque software we used before."

Kommentare: One time I sent my entire list of daycare customers a report card that I was using as a test. I didn't ask Pawloyalty for help but tried to figure it out by myself, so it was totally my fault. The feature is actually really cool, I just learned how to use it the hard way. Pawloyalty is actually really good at offering training but I was poking around on my own.

Vorteile: I love that there are so many reports. As a manager, I want to know where my customers are coming from and how often they are using my services and what's contributing to my bottom line. I used to spend hours trying to get this data from my old system, but Pawloyalty has all these reports out of the box so it saved me a ton of time and I can see easily where my business and customers stand. From an operational standpoint, it's very streamlined. I love how easily the software flows and it really enables my staff to work more efficiently. I can easily flow from one screen to the next which saves my employees time when booking appointments. It also helped simplify my operations in the back of house. The reports are very simple and can be run very quickly. I love that it is cloud based as my old system crashed often. We even lost power one day and with Pawloyalty, we were able to continue our operations without issue using tablets and cell phones which was super convenient for our staff and clients. I also really love that the software is constantly being improved. Garret actually listened to some of my requests for improvements and it was nice to see these enhancements in the system pretty quickly and we continue to see new features often. There are also webinars that explain all the improvements so we're kept in the loop.

  • Herkunft der Bewertung 
  • Bewertet am 15.11.2017
Roncy R.
Owner
  • Gesamtbewertung
    1 /5
  • Benutzerfreundlichkeit
    1 /5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    1 /5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Herkunft der Bewertung 
  • Bewertet am 13.1.2016

"Do not buy in to this software"

Kommentare: There are no pros but cons are many. Our experience with this software:
1) We did not have a good training experience, no response during initial period, software db conversion was a nightmare. Examples of the conversion nightmare were: ALL of the pets were converted to Jack Russell Terriers, no breeds, colors, veterinarians, etc were in any alpha order. Rather than alpha, all were in a nonsensical order which increased company costs for the insane amount of hours that we had 2 employees working on adding client info that should have converted.
2) Correspondence was scant at best. They rarely responded to emails and did not bother to offer assistance. However, I did hear from them when they needed a new cc to pay the monthly fee. We did not renew at this point as after spending July-Nov 2014 trying to just get the db and basic functions to work - we made the decision to cancel.
3) Once we canceled we were immediately locked out of the system. I requested assurance that our company's db was wiped from PawLoyalty and the exact email:
Hi Roncy, thank you for taking the time to give us feedback on how we can improve our product and processes, I really appreciate it; we will take that feedback and use it to create a better customer experience.
I have deleted your company database from our Microsoft data center servers. This means that your company profile and all associated pet/customer data is also permanently removed. We wish you the best and hope that you have a great Holiday Season.
Happy Holidays!
4) Since then, 7/27/15, we received an auto generated email reminder from the PawLoyalty system proving that our company's db information has not been removed from PawLoyalty's system. I immediately emailed them on 7/27/15, regarding this issue and to delete our company db information, again with no response.
5) The final straw - and reason to finally write this review, was from 9:50pm 1/12/16 thru 3:36am 1/13/16, we received OVER 2000, yes 2000, auto generated emails from the PawLoyalty system. This once again proves that our db was never removed and shows a major flaw in their system. We could not use our email due to the MASSIVE amount of incoming emails from the PawLoyalty system!
We received an email apology for the 2500+ email surge we endured with the assurance that our database was deleted. In addition, today PawLoyalty sent our company a pizza/salad/soda lunch as a good faith apology. Assurances noted and apologies accepted.

  • Herkunft der Bewertung 
  • Bewertet am 13.1.2016
Nancy A.
Top Dog
11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 8.9.2016

"Simple to Use. Great Support. Pet Parents Love the Report Cards"

Kommentare: I love that my customers are engaged and appreciate the extra effort that the software let's us provide. I love that my staff learned the software in a matter of 90 minutes. I love that it helps put processes around everything we do from operations to sales to employee mgmt. I love that they are always adding new reports and other features that help us grow. I love that their reporting can tell me how my business is performing. I love that it manages employee time clocks & commissions. I love that clients can book an appointment thru our website or facebook page. I love that customer support staff answers the phone, is friendly and knows the product very well. I would recommend anyone looking for software see a demo and talk to the PawLoyalty team. This is what sold me. I felt that everyone I talked to loved working there, was passionate about pets, knew their product inside and out and really took the time to learn about my business to help me determine if it was going to be a good fit.

Vorteile: I love that my customers are engaged and appreciate the extra effort that the software let's us provide. I love that my staff learned the software in a matter of 90 minutes. I love that it helps put processes around everything we do from operations to sales to employee mgmt. I love that they are always adding new reports and other features that help us grow. I love that their reporting can tell me how my business is performing. I love that it manages employee time clocks & commissions. I love that clients can book an appointment thru our website or facebook page. I love that customer support staff answers the phone, is friendly and knows the product very well.

Nachteile: See a demo and talk to their team. This is what sold me. I felt that everyone I talked to loved working there, was passionate about pets, knew their product inside and out and really took the time to learn about my business to help me determine if it was going to be a good fit.

  • Herkunft der Bewertung 
  • Bewertet am 8.9.2016
Omar Z.
Top Dog
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 18.5.2017

"So Much More than Software!"

Kommentare: Saves me time.
Helps me grow our business (add new customers, sell more to existing customers).
Keeps us organized.
Gives me visibility into how well my business is doing.
Keeps existing customers engaged.

Vorteile: - The support team is awesome & always answers our calls. They even proactively reach out to us and see how they can do better and help us get the most out of the software.
- We love that PawLoyalty is building so much functionality around Marketing. Pipeline tracking, automated marketing, call tracking... it's all amazing.
- Easy to see who the best customers are, how often they come & identify customers who should be coming more.
- The e-chart for tracking deliver/consumption of feedings, meds & activities is so cool.

Nachteile: I wish that the branded mobile app was included in the monthly cost vs an additional charge, but we can still just use online booking for free.

  • Herkunft der Bewertung 
  • Bewertet am 18.5.2017