Wer nutzt diese Software?

We work with new businesses up to the top Franchise systems (Dogtopia, Wag Hotels, Pappys Pet Lodge, etc). Our clients typically offer Boarding, Daycare, Grooming & Training & are growing customers &.

Durchschnittliche Bewertung

49 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • PawLoyalty
  • http://www.pawloyalty.com
  • Gegründet 2010

Über PawLoyalty Pro Software

PawLoyalty is more than software. We improve your sales & marketing processes (lead tracking, automated email marketing, scheduling call backs), Provide visibility into daily operations and the associated labor costs (real-time feeding/med/activity tracking & reporting) all while Enhance the customer experience (customer mobile app, text/email report cards, surveys & reviews on Yelp/Google).

Automated email marketing system to convert more leads and help your sales team see their pipeline.

PawLoyalty Pro Software Funktionen

  • Abrechnung & Rechnungsstellung
  • Dienstliste
  • Inventarverwaltung
  • Kundenmanagement
  • Mitarbeiter-Management
  • Mobile Pflege
  • Provisionsmanagement
  • Termin-Erinnerungen
  • Terminplanung
  • Verkaufspunkt POS
  • Wiederkehrende Termine
  • Foto-Management
  • Haustiergeburtstag-Tracking
  • Haustierpflege
  • Kalenderverwaltung
  • Kundenmanagement
  • Terminverwaltung

Die hilfreichsten Reviews für PawLoyalty Pro Software

Pawloyalty is a great system and a huge step above from the Windows 95esque software we used before.

Bewertet am 15.11.2017
Amber J.
General Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: One time I sent my entire list of daycare customers a report card that I was using as a test. I didn't ask Pawloyalty for help but tried to figure it out by myself, so it was totally my fault. The feature is actually really cool, I just learned how to use it the hard way. Pawloyalty is actually really good at offering training but I was poking around on my own.

Vorteile: I love that there are so many reports. As a manager, I want to know where my customers are coming from and how often they are using my services and what's contributing to my bottom line. I used to spend hours trying to get this data from my old system, but Pawloyalty has all these reports out of the box so it saved me a ton of time and I can see easily where my business and customers stand. From an operational standpoint, it's very streamlined. I love how easily the software flows and it really enables my staff to work more efficiently. I can easily flow from one screen to the next which saves my employees time when booking appointments. It also helped simplify my operations in the back of house. The reports are very simple and can be run very quickly. I love that it is cloud based as my old system crashed often. We even lost power one day and with Pawloyalty, we were able to continue our operations without issue using tablets and cell phones which was super convenient for our staff and clients. I also really love that the software is constantly being improved. Garret actually listened to some of my requests for improvements and it was nice to see these enhancements in the system pretty quickly and we continue to see new features often. There are also webinars that explain all the improvements so we're kept in the loop.

Simple to Use. Great Support. Pet Parents Love the Report Cards

Bewertet am 8.9.2016
Nancy A.
Top Dog
13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I love that my customers are engaged and appreciate the extra effort that the software let's us provide. I love that my staff learned the software in a matter of 90 minutes. I love that it helps put processes around everything we do from operations to sales to employee mgmt. I love that they are always adding new reports and other features that help us grow. I love that their reporting can tell me how my business is performing. I love that it manages employee time clocks & commissions. I love that clients can book an appointment thru our website or facebook page. I love that customer support staff answers the phone, is friendly and knows the product very well. I would recommend anyone looking for software see a demo and talk to the PawLoyalty team. This is what sold me. I felt that everyone I talked to loved working there, was passionate about pets, knew their product inside and out and really took the time to learn about my business to help me determine if it was going to be a good fit.

Vorteile: I love that my customers are engaged and appreciate the extra effort that the software let's us provide. I love that my staff learned the software in a matter of 90 minutes. I love that it helps put processes around everything we do from operations to sales to employee mgmt. I love that they are always adding new reports and other features that help us grow. I love that their reporting can tell me how my business is performing. I love that it manages employee time clocks & commissions. I love that clients can book an appointment thru our website or facebook page. I love that customer support staff answers the phone, is friendly and knows the product very well.

Nachteile: See a demo and talk to their team. This is what sold me. I felt that everyone I talked to loved working there, was passionate about pets, knew their product inside and out and really took the time to learn about my business to help me determine if it was going to be a good fit.

So Much More than Software!

Bewertet am 18.5.2017
Omar Z.
Top Dog
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Saves me time.
Helps me grow our business (add new customers, sell more to existing customers).
Keeps us organized.
Gives me visibility into how well my business is doing.
Keeps existing customers engaged.

Vorteile: - The support team is awesome & always answers our calls. They even proactively reach out to us and see how they can do better and help us get the most out of the software.
- We love that PawLoyalty is building so much functionality around Marketing. Pipeline tracking, automated marketing, call tracking... it's all amazing.
- Easy to see who the best customers are, how often they come & identify customers who should be coming more.
- The e-chart for tracking deliver/consumption of feedings, meds & activities is so cool.

Nachteile: I wish that the branded mobile app was included in the monthly cost vs an additional charge, but we can still just use online booking for free.

Innovative and User Friendly Software

Bewertet am 15.11.2017
Anthony P.
Brand Manager
Verbraucherdienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The software is very flexible and easily adapts to the different services and rules we have at 50 plus locations. The interface is super intuitive and simple to use for our employees. We also enjoy features such as automatic payments with our new membership program, data/pass sharing between multiple locations and the NPS survey integration.

Nachteile: The only major cons are the growing pains that they are experiencing with such rapid growth. Development time can be slow at times and transferring data from existing Point of Sale systems can be a pain depending on the system transferring from.

PawLoyalty has made our lives easier.

Bewertet am 30.5.2017
Bryl V.
General Manager
Verbraucherdienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It delivered what my business needed to handle check-ins and check-outs. It fit into my existing business processes seamlessly and helped me streamline other processes. I don't take advantage of every feature but I continue to find ways to improve my business with new and continuously improving features.

Vorteile: Functionality. Really allows my business to run smooth. Great design and superb flexibility let me tailor the software to match my existing business practices. Training new employees to use the software is a piece of cake.

Nachteile: It can be time-consuming to undo mistakes that we make in our own system. There should be an easier way to undo an incorrect transaction.

Lies weitere Bewertungen