Floranext

For a floral oriented point of sale, FloraNext is a winner

Vorteile:

Easy to set up, great customer support, works on multiple platforms. Makes routing deliveries much easier!

Nachteile:

The reports leave a lot to be desired. They are only minimally customizable and don't necessarily focus on the things I want reported.

Gain Independence in running your flower business

Kommentare: Customer service has been excellent. From the very beginning, they were super responsive and quick to turn it all around. I remember being so frustrated with our old wire-service driven "websites" (they were horrible), and feeling like Floranext was a breath of fresh air. I LOVE that I can totally design our website to be our own, it looks different from those typical canned boring sites that all look the same as everyone else. I am able to quickly make changes and launch new products and categories, turn things on and off. The pricing model is great... just pay your small monthly service fee and that's it... no "per transaction" fees, or constant upselling tactics. They have a super intuitive "super ticket" that we now use (letter size paper, not legal) or if you still have a bunch of old stock from your other system, you can configure your orders to that size.

Vorteile:

This software is designed and continually updated by actual florists who have very strong technical knowledge. We were desperately looking for a product that was smart, flexible and affordable and best of all... didn't hold you hostage to a large old-fashioned floral wire service. Floranext was like a breath of fresh air. We use the POS component to run our daily business (phone and internet orders, used to run at our Retail shop) and also the Proposal service for all our Wedding and Event quotes and scheduling. It's all integrated into one super easy to use cloud-based system. We can literally run our business from anywhere we have internet access (yes, we can go on vacation now and check our orders!)

Nachteile:

Not much that I don't like, but I am hoping that through continued development, the mobile app becomes more enhanced. We aren't consistently using the delivery app for our drivers because they are freelance and it's more user maintenance than makes sense. When I'm on my phone and need to do any work, I'm using the web version on my phone, which is cumbersome. But at least I can check on deliveries, confirm orders etc.

Outside the US and you fly alone

Vorteile:

Easy to set up product ranges and manage them as well with consideration to seasonal changes etc.

Nachteile:

Due to the system being set up to accommodate their United States (US) Clients. Floranext basically ignores issues faced by non US clients are left to apologise to customers daily for a website that doesn't allow them to order online. I can only imagine how much business we have lost as a result. For over a year I have been trying to get issues addressed to no avail.

The best option for a new floral business owner

Kommentare: Overall I am happy with my choice and look forward to growing with Floranext.

Vorteile:

What I liked the most about Floranext is that they made my transition as a new owner very easy. The website was already designed, and the pricing was already in place. They took their time to show me the website's ins and outs and were always available to me when I could not figure something out.

Nachteile:

I have noticed that I can make partial payments, which would be really handy for weddings and big funeral orders.

Best software for florists.

Kommentare: It has been a pretty fulfilling experience overall. No floral software is perfect, but Floranext is the most perfect you will get.

Vorteile:

If there’s one thing I really love, it’s the wedding proposal section. It’s literally my favorite part of the whole software. The proposals come out so clean and professional. The whole interface is so user-friendly, I don’t even think it takes a whole onboarding session to understand it. If you play around with it, you’ll discover a lot at your fingertips. You will be happy with this if you’re a florist.

Nachteile:

There isn’t much freedom to have the website done to your own standards or do any back-end coding, and that is my only criticism. They have their own templates, and I truly wish one day Floranext gives us the option to seek website design services outside of them. I’m normally not into cookie-cutter looking websites, and even though I still get that vibe from our site, I hope they somehow implement that feature for florists in the future. Also, the email campaign I had started I was having problems with for the back end, in which I had requested help a lot for, but wasn’t getting the help I needed on a timely manner. Thankfully, [SENSITIVE CONTENT] helped me but it was over a month later.